McDonald’s

If you are craving a milkshake/​icecream, Mcdonalds is one of the only places on Camp Pendleton south that has them on there menu but be aware they dont actually sell them. I promised my son a milkshake and I have been there 5 times this month at multiple times of day. I have gotten 2 excuses every time. Either their ice cream machine is broken or they are out of ice cream. If this is true then their manager is not doing their job with managing their products effectively. If it is not true, then the manager is allowing the employees to be lazy. Either way, it is not likely that you will receive any ice cream products from this location even though they promote them. Don’t waste your time.

We were on Camp Pendleton and needed a quick meal. This was a typical McDs with the usual items on the menu. We had hamburgers and fries. Good service, and hot meal.

Got our order wrong on the receipt, and in the bag. Both oreders were different and both wrong. Charged me extra for coffee after they said it wasnt extra. And the breakfast burritos… more like tacos.

garbage! on every occasion. I also found a dead fly inside of my orange juice.

So it cost $ 19.07 for a happy meal, a regular combo and a peach pie… WTF!!! Some how my order still mess up… REALLY!!! Is almost 100 degrees outside but some how is hotter inside… WHY? Never again, I will never go back to this McDonald’s ever again!

Horrible, unprofessional service. The first worker I encountered was rude and had a poor attitude so I reported her to the «manager» who also had a poor attitude and didn’t seem to care nor did she genuinely apologize. Professionalism and customer service is key to any job, no matter how small. And especially if you are serving the men and women of the United States Armed Forces.

Worst McDonald’s ever! Super slow! It takes like 20 minutes to go through the drive thru! They don’t even give you trays and the Staff has a horrible attitude. Don’t bother coming here. Especially not through the drive thru.

Was given a black iced coffee with the not so friendly greeting «here’s your gross coffee». They are consistently slow at the drive through. Often get my order wrong. Many times out of something on their menu. She was right the coffee was gross, chalk full of grounds at the bottom.

Worst experience ever! I’ve worked at mcdonalds and what I experienced was unacceptable! A drive thru should take no more than 5 minutes tops! I was trapped in that damn line for 30 minutes!!! I’ve never felt trapped like that in my life! When I finally got to the window I asked why it took so long and the girl said they only had 3 people working. What kind of management is this place under?! 0 stars! I will never return here

Either the drink machines are down or they are out of something. And of course they don’t know until after you pay and you pull up to get your food and drinks that they don’t have. And lack of policy. One day I can have my coffee cup filled up to save them from wasting a cup. 24 hours later, they don’t do that. 24 hours after that, they do it again…

Worst McDonald’s I have ever been too. Management sucks and always seem to have a bad attitude. Inconsistent in food quality. Takes forever in drive through, especially at night even when it’s not busy. Does the owner even care??? How many bad experiences does it have to take to get this owner to make some major changes??? Does McDonald’s care that it’s name is being ruined on camp Pendleton?

As McDonald’s go, this is not bad. I stop here quite often and have never been disappointed. They serve very quickly, and that is good because the serve to Marines. They are open ²⁴⁄₇ and serve standard menu. The place is kept extremely clean and that is appreciated. There is a big TV so the soldiers can watch and relax for their meals. Maybe if they created a Camp Pendleton Special, that would be cool.

Worst McDonald’s ever! Long in drive through wasn’t long but still took forever and didn’t have what I wanted available due to the manager messing up on the truck ordering from what was said from get go. Worst service ever.

I would put zero if I could. Not a single employee cares about what they are doing over there. Extremely long wait times. Half the time they are out of ¾ths of their menu… It’s the only thing to eat in the 22 area…

This McDonald’s has a lot of work to do. Nice on the outside but their service can be horrible! They are always out of something and posting papers that they don’t have milkshakes, fries or whatever it is that day. It is really frustrating when you like a certain item and day after day it is not available. This shows poor management with ordering the food items. There is never this issue on the other side of base.

It is McDonald’s — what would you expect? This place gets 3 stars because it has 2 things that other don’t…
1) 24 hour drive thru!
2) 24 hour lobby!
The place has super fast wifi and is huge. Now, why not give a better rating. This place has lines where the staff take their time. It is like I have nowhere to go so you are kept inside — enough time to write a review on Unilocal!
TIP: If you are a marine and seem to be intoxicated — DO NOT COME HERE. This place is known for telling marines who may be drunk to pull over and the staff will bring their food. It is a lie. They call the cops. Just don’t drink and drive…

This place obviously doesn’t read their reviews. I ordered sausage biscuit with egg, first order, they gave me a bacon mcmuffin with old hard bread and that wasn’t the meal I wanted, drove back there, told them the problem, gave me the right order this time, but the bread was still super hard, went back to the window AGAIN and before I got my meal I spoke to the manager and he told me they kept the sausage mcmuffin under the warmer and the bread gets hard pretty fast? No? Biscuit bread doesn’t get hard as a rock unless it’s 1 – 2 days old, trust me, I know. They finally gave me a fresh meal… BUT, where’s my egg and cheese? I’m never coming here again. Thought I’d give them another chance but nope, f that.

This Mc Donalds dosent deserve stars, they have over charged me, messed up my order, and were rude about it, after I waited forever.
Oh and the employees were eating while working in the back! Chomping on french fries while. putting together orders… :-/

If I could give zero, I would. I wouldn’t normally review a McDonalds, but this one is by far the worst I have ever been to. Unfortunately, my friends and I have children that love the idea of a play place and chicken nuggets, so we frequent these kinds of places. I try my best to drive out of my way to any different franchise, but sometimes I have to go here.
My girlfriends and I have an on going joke about how often they are out of _​_​_​_​. It’s ridiculous — how can one of the busiest mcdonalds on a huge military base be out of SOFT DRINKS? CHICKEN? MILK PRODUCTS like ICE CREAM and SHAKES? Mid day, too. Lunch time! Frequently! I expect something to be out of stock every time I visit.
This owner is a disgrace to the McDonalds name. I can’t wait until I see a big «Under new mgmt» banner one of these days… Shouldn’t be too long. This place sucks! Poor service members that have to wait forever for half ass service. It’s irritating.

Why do I keep coming here? Oh yeah because it’s thirty seconds from my house and I don’t have to leave base :(I gotta stop, huge massive drive thru lines and consistently messed up food, I’ve been in the drive thru for 24 minutes and there was only fours cars ahead of me and I still haven’t paid