H&R Block

Terrible, terrible. Disastrous. We filed our taxes on April 10 (Thurs) with them. The lady knew next to nothing, charged us over $ 450 and said our CA and MA taxes would be done by a separate office and would be back to us by April 14 (Mon). Lie. Then she failed to file and extension for us, and can’t provide further information — apparently this office passed it on to TaxMan or something. SAVE YOURSELF TIME AND MONEY — DO IT YOURSELF OR GO SOMEWHERE ELSE!!!

I went to this location because I used to work at the Cambridgeside Galleria and it was very convenient for me to head there. I went there during the peak season for taxes, on a Saturday afternoon. To my own surprise I did not have to wait to be processed and the whole procedure was quick and painless. All you have to really do is bring your documents with you and they take care of the rest and will optimize your return as best as possible.
The prices of their service are a tad expensive but then again, it is a professional service. They know what they are doing and are experienced. It cost me around $ 135 to get mine done and it was worth it since mine was quite tricky.
The staff was pretty friendly and efficient although the actual office they use is kind of crappy. It’s like 3 poorly maintained cubicles with a computer in each and two chairs. They should improve the looks of that branch to make it a tad more appealing.
They were quick and efficient though, which is all I really wanted.