H&R Block

We’re a couple, so we needed a joint federal and state tax return. We ended up paying 300 $ to a tax advisor named Evelyn, who spent a total of 15 min with us. Not really certain why the steep price, because helping us get the maximum refund didn’t really seem to be her priority. Never again, if it takes just 15 min, I might as well do it by myself. I might not get the maximum refund, but I will save 300 $ for sure.

WOW! Am I happy for the Unilocal reviews that directed me to my new and awesome tax lady, Marilyn Hurley.
First of all, Pat, the sweet receptionist got me an appointment with Marilyn for the day after St. Paddy’s day.
The man who she was helping before me had such a smelly funk to him that she kindly sprayed lysol all around her cubicle and on the chairs and waited for a few minutes for it to go away (the man went away and the smell lingered). I appreciated her consideration and I thought it was pretty nice of her to do — I mean, this guy STUNK. I will never forget the smell.
Anyway, back to why I was here. I had to get my taxes done. Taxes, math, money, government, jail, etc. All this scares me. I will gladly pay someone to do this for me. Turbo Tax, my ASS! I will happily give my $ 177 bucks (which is what I paid) to get my taxes done.
I already got the money back from the state. Thank you Commonwealth of MA. Still waiting a couple more weeks to get my moolah from good olé Uncle Sam (can ya hurry up, buddy)?!
I am so happy to have met Marilyn and hope she stays at H & R Block for a long long long time!
See you next year!

What an attitude I received when I walked into this place. I asked about a product they offer called the Emerald Card. I had the product information up on my iPhone and showed it to the greeter. I said I would like to know more about it and with an incredibly rude attitude he said «Looks like all the information is online what else do you want?» I said I wanted to sign up for it and he handed me off to a sales sent who told me it’s only available if I do my taxes with them. That is not what the online information says. However she went back to her personal conversation with another rep as I walked out. Calling got me even less results as the online reps simply repeated that I had to do my taxes with them. I asked where it says this on the website and he couldn’t answer. After thirty minutes on hold for a supervisor I hung up. I will never do business with this overpriced rude company.

If I could put zero stars I would! Not for me but the sake of my grandmother. She had been going to this location ever since it was the Taxman. They’ve been doing her taxes wrong for years! I had my CPA go over them and he got her a refund from the last 3 years! And he showed me the reason why. All I can say is PLEASE deal with a CPA than on of these tax franchises.

After years of using Turbo Tax, I was hesitant and nervous to have someone else do my taxes. But based on the review on Unilocal,I walked into an appointment with Marilyn Hurley and there’s no looking back now!
Marilyn was easy going, funny, professional, and reassuring. She walked me through the entire process, never rushing me, or confusing me. She also gave me options before we started the process to ensure I wouldn’t feel overwhelmed by the cost of H&R Block. I was thrilled with my experience, and I will definitely share her name, and continue to use Marilyn in the future.

Marilyn Hurley was the most professional, the most helpful and the most courteous tax advisor I have ever met. She may even be the best representative of customer service I have ever met.
This is my second year doing my taxes with H&R Block and Marilyn was incredibly thorough and unbelievably helpful in regards to my tax preparation process.
I entered the business already frustrated and nervous – I’ve had a financially awful year and don’t have a brain for numbers at all. Marilyn was honest and supremely detail-​oriented and helped more than I can possibly express. She will be seeing me again in the fall for an amendment service.
Thanks so much to her!