Citibank

I’m a 4 year Citibank customer, and while I’m aware that their corporate practices are not the best, I do need to review this particular branch.
I needed to set up a wire transfer to France and had never done one before. The bank teller had to take a call right as I walked in, but she quickly jotted down a message, then informed me that the transfer can take a few minutes with the branch manager, so she wanted my business to take priority over the phone call.
The manager, David, was friendly yet businesslike. I had all the necessary info printed out, and he asked me to read over everything and compare it to my printout before hitting ‘send’.
Their hours are normal business hours, so it is difficult to get there while I am at work, but they do their best to help customers in a timely manner.