Bridj

They stopped routes in South Boston. Seaport only. This would suck if you adjusted your lifestyle assuming it was a permanent option. So it goes in the new internet world.

I’ve been watching Bridj for a while now, and they’ve just started to serve my neighborhood, so today I took them to work and back. My verdict: Meh. (For now!)
The pick-​up and drop-​off spots are very convenient for me; within two blocks on either end. The times are acceptable. The route downtown in the morning is actually pretty much how one would drive direct, even with the stop in Brookline. There is a small time savings over when the T is running well, which of course would translate into a big time savings for those frequent times when it isn’t. The route back in the afternoon however adds between 10 and 15 minutes to the trip, wiping out any time savings for me.
If the van is full (as it was this morning), it gets pretty cramped. I usually get a seat on the T, so no real comfort advantage there. Still, probably better than a train with no A/​C or heating at the appropriate times!
Good-​news/​bad-​news is Bridj did pick up right on time. If you’re running behind and miss your reservation, you may not be able to catch the next one, and you’re out your fare. No cancellations either.
I also found the app on my android to be prone to crashes, and the interface cumbersome. It was too easy to pick the wrong pick-​up location. See above comment about no cancellations…
Long and short; great idea, still not there yet for me. I imagine if I were commuting as far as the seaport district or into Cambridge it might be a different answer, but for me it’s not worth the «extra». I can’t yet abandon my T-​Pass.
I will be keeping an eye on the routes, and if one pops up which is more direct in the afternoons, it may be worth reconsidering. And I will be keeping the app on my transportation tab for those days I just can’t face taking the T.
All that said; I would recommend checking Bridj out if you commute regularly in the Boston/​Brookline/​Cambridge area.

Bridj service is awesome. It has allowed me to avoid the Green Line B train at rush hour and enjoy a comfy ride downtown to work. The drivers are punctual and courteous, and the app is super simple and easy to use. I am contemplating giving up my monthly T pass and just using bridj!

Bridj has been my saving grace in an otherwise terrible commuter’s winter in Boston. Amazingly comfortable rides, courteous drivers, almost always right on schedule. This is the future of transportation.
I also find it hilarious that Mr John «Namaste» Flynn below gives Bridj one star after initiating an unprovoked, über professional and super mature «you suck» tweet directed at the service, then whines when the CEO rightly asks him to act like an adult. I’d take that review with a grain of salt…

I decided to try Bridj on Tuesday and am hooked. Have been using it every day since then. Very prompt, friendly drivers, comfortable uncrowded bus/​van.
Paid $ 1 to get from Allston to Seaport in the morning in a luxury bus with AC and wifi, saving 15 minutes from my T commute which includes Green B – Red — Silver Line. Am a fan! Anything to not be on the green line!
However, they don’t have return trips. If they introduce that, am most willing to destroy my T pass.

For the most part, Bridj is great. The shuttles arrive exactly on time and get you to your destination quickly and in comfort. Pricing is fair, about double the price of the T, but definitely worth it if you can appreciate riding to work without being smashed into a trolley full of sweaty, smelly commuters (some of them anyway). The on-​site staff seem to be generally helpful and polite.
My problem with Bridj is two fold. First, they are keen on advertising their service to include free WIFI. The driver seemed to be clueless as to what the network ID was, just suggesting a password. Unfortunately, I was not able to connect for the duration of the week. Second, I feel customer service both via email and through their website is severely lacking. Response has been slow and ineffective (going on 11 days without a follow up). And purchases made through their website does not include a confirmation email. This makes proving your purchase difficult when trying to board the shuttle.
Other than that, I think Bridj has lots of potential. If they fix these basic issues, keep their fares down, introduce a return shuttle in the afternoon, I might just have to trade in the T-​pass.

Bridj started yesterday with a «soft» opening, offering free rides on a limited schedule of buses from Coolidge Corner to Cambridge and downtown Boston. Check out their website for more info; my goal is to review, not to describe the business.
I’m one of you masses who rides the T to work most days, crammed like a sardine on a green line train that runs on no apparent schedule, stopping abruptly every 100 yards, and causing me to arrive at work sweaty and in a bad mood.
Enter Bridj. Today, I arrived at 8:08 am for a bus scheduled to depart Coolidge Corner (only an extra minute or two walk from my usual T stop) at 8:10am. The busses were waiting and departed EXACTLY on time. Direct trip to downtown, but with the usual morning traffic, had me downtown (financial district) in 34 minutes.
To compare, the trip was no faster than on the T. But it was a LOT more comfortable. I had a seat (a SEAT! That NEVER happens on the T), air conditioning, wifi, and I didn’t get jostled, elbowed, whiplashed, or stepped on once.
Bridj hasn’t yet published its fares, and whether I ride regularly will depend largely on the cost. But I’m all for innovation and transportation alternatives, so I hope Bridj succeeds!