Au Bon Pain

Its Au Bön, You walk in get soup & you walk out…
This location is always packed but they seem to have it under control & get you in & out super fast…
Soup is always full, snacks are always stocked. Deli has their stuff together & always gets your sandwich/​order completed fast. Never have a problem.
Just wish there was slightly more snack /​protein options.

I came here a couple times. Yesterday and today are horrible because the girl making my sandwiches was super unfriendly! She was not patient listening my order and I was so tired today without lunch and coffee so my words may not clear. That’s definitely the worst «service» I experienced. Although the food is good, the service make me feel bad on the food!

Don’t care about food poisoning? Is it worth $ 10? On 09÷01÷15 I went into Au Bön Pain at 9 AM in Kendall Square, as I do every weekday before work. I bought my coffee and eggs, and by the time I arrived at MIT, the eggs were reeking. I had noticed someone working on an empty refrigerated case, and can only guess that the eggs were in a case that stopped working. When I returned to Au Bön Pain at 9:20 with the rotten eggs, the manager refunded my money. I told him to remove the other four packs of eggs, since food poisoning is a horrible thing, especially when caused by eggs. After buying something else, I noticed he left the eggs there. I asked the cashier why the manager did not remove the rotten eggs and he said the manager had left the building.
If it’s worth $ 10 to get four people sick? I challenge that manager to eat two eggs and I’ll personally pay him $ 20. How can a manager continue to sell something (leave on the shelves) that they just admitted was completely rotten? I never write reviews, but this manager has absolutely NO regard for the health of the public. I understand something going bad, but to then purposely continue selling it? No excuse, and I am completely disgusted. (And thank you to the cashier who actually removed the rotten eggs and realizes $ 10 is not worth four individuals having food poisoning!).
Don’t buy any type of food in this location, where management KNOWINGLY is willing to make a mere $ 2.49 on the backs of a customer getting food poisoning.

I went there this afternoon to get a sandwich with my fiancé, the person making my sandwich was horrible, he was rude and yelled at me because I asked for a roast beef sandwich and apparently that wasn’t specific enough. Then I walked away to get a drink came back and there were a few sandwiches on the counter. I asked if any were mine and he just stared at me for about 45 seconds then groaned loudly at me and just pointed at mine. The sandwich wasn’t even good. Never going back. I even thanked him for the «service» if that’s what you want to call it. He just looked at me and said oh yeah sure thanks… Don’t bother going there, you’ll just end up depressed like everyone else who works there

I came in an hour and a half before they closed. I tried asking for one of the oven-​hot sandwiches and got a blank stare. A cashier had to come over and explain he was «limited», whatever that means. This isn’t the first time I’ve come in and this has happened. The souls are left to sit for hour and run out very quickly. If you’re looking for quick, good sandwiches and soups. Pick Cosí nearby. I’ve been a student for 4 years and you can’t go wrong.

I came here before heading out to work. It is located right next to the post office. I tried their blueberry muffin. Although it seems crunchy on the outside, the inside of the muffin was under cooked.
I would only go here if I need something quick on the way to work.
Note that between 9am-9:30am is rush hour in the store. There’s a lot if people and no room to sit.

I wanted to get to voltage coffee, but it was raining too hard and I didn’t have an umbrella. This was the closest place I could see from the T station. It was surprisingly not horrible. Bonus point for the awesome 90s playlist.

I had their iced coconut latte. It is very tasty and sweet, and also cooling/​refreshing after an hour and a half of kayaking on the Charles River. The hot coconut latte my girlfriend ordered wasn’t that great, though, so I dunno. We also had 2 cookies — one white chocolate macadamia, and the other was an oatmeal one with berries. They were both pretty good, though the WCM one left much to be desired.
Verdict: get the iced coconut latte while it lasts!

The place is usually dirty. Attendants use to chat instead of taking good care of the store and keeping it clean. I went there today with my kids and I had to clean the table, as the ABP staff did not care about it.

I love it here. Excellent service for the most part. I took away a star because some of the employees are lazy… let me explain a bit. There are at least 4 registers and when you see a line with 15+ people, you’d think that the employee leaning against the wall would help… not the case.
It often get busy in there but they do a great job. I just wish when they have long line at checkout that the available employees would help.
#thatisall

You’re located next to the Microsoft building and MIT… get some wifi bandwidth faster than my old dial-​up, please.
The soups are watery. The sandwiches are ok, but too costly and too small.

Not great. Too expensive, and too little.
Their sandwiches are not great, plus $ 7 is a rip-​off given that you can get much better stuff for that price a few feet away.
It always feels a bit shabby, but this is no biggie. Pastries are decent though. They’re probably this place’s only advantage.

Didn’t really like this place, it’s not very good, and there are way better places to eat in Kendall Square.

If there was a negative stars option that would be it for this place. Staff is lethargic and depressive. There is no clear process to order something and pay for it, nobody helps you by directing you through it. And the WORST — MY SANDWICH HAD EGG SHELL BITS. Once I got over that I realized that the cheddar advertised on the menu wasn’t cheddar either. Do yourself a favor, go across the river and have a sandwich at the 242 Cambridge Street one in Boston.
Disgusting.

The service here is really nice, despite the high turn-​over!
It has good baked goods, but I’m the biggest fan of the salads. You get great, fresh ingredients for the money.
I’m gluten-​free and their salads haven’t caused me any problems.

GOOD stuff:
— The avocado/​cheese/​egg white breakfast sandwich kind of blew my mind.
— The cookies: crunchy on the outside, soft in the middle. Like that scoundrel, Han Solo.
MEH:
— The pastries, e.g. the chocolate croissant is just too much. Too big. Too much chocolate. Too much powdered sugar for you to choke on.
BAD stuff:
— Their salads and lunch sandwiches are always a big bummer. I end up eating ABP in airports and train stations, and I’m always let down by the quality of their main stuff. Hence, I avoid them for lunch, but might seek them out for snacks/​breakfast.
— Once, they offered me a pastry loyalty card. I said, «OK, cool, thanks.» I brought it back 3 weeks later for my next pastry visit and IT HAD EXPIRED. Since when does loyalty expire?! Really cheap, ABP, really cheap.

Unlike some of the other ABP locations in Cambridge (Central Square and Harvard Square), this one gets a fair bit of through-​traffic. If you’re looking for a quiet café to read or study, try the Starbucks on Ames/​Broadway or even better, Area Four a couple blocks down Main St.
The lunch rush used to be pretty bad — and I’m not sure if it’s actually improved, or if I’ve just lowered by expectations.
Pet peeves:
–It’s not cool to have half of your baked goods items out of stock by 3 PM.

Café auf amerikanische Weise mit durchaus leckeren Produkten. Etwas gehobener als Dunkin Donuts. Hier speziell auch mit einem jüngeren und studentischem Publikum.

i like getting a simple egg and cheese on skinny bagel at ABP. It’s a solid 320 cals and a simple order. How many times can you screw this order up in a row? Let me count… I only pick on the young gal behind the counter. Three visits in a row, my breakfast sandwich order goes awry. Maybe people who order skinny bagels don’t typically get cheese? cheese has gone missing on all three occasions (corrected after the fact when asked).
i like the abp in kendall square (not the food court). lots of soup choices, fresh salads, fresh sandwiches, pastries, cookies, KIND bars galore. unfortunately, the space is cramped, ordering sandwiches versus salads is confusing and you can go minutes without even placing an order until you realize you could have walked right up to the counter for your salad order.
1. order salad at the counter. (don’t forget to push your way to the soup bar to grab your breadstick!)
2. order sandwiches from the guy with the ipad.
3. give up on iced coffee and iced tea orders because you have to go all the way to the back corner!

Decent

Proper military based attach strategy is required before entering this place. You have a crucial decision to make before you enter the doors. Are you gonna grab soup and or salad from the grab and go area, or are you gonna get something from the counter?
If you chose go to the counter, turn to page 98.
If you chose to go to the grab and go, then know to stay to the left of the store, dodge the cashier lines, and lines for fresh salads. Weave through people getting fountain soda’s. It’s a tight fit, but if you make it to the back, you’re half way there. You just got to make it out alive.
page 98.
If you want a sandwich you have to track down someone running around w/​an iPad, and if you want a custom sandwich, you have to already know the closest numbered sandwich on their menu then mod it. Note, that you will always get onions, if you ask for ‘no onions’ you’ll get ‘lite-​onions’. It’s a flaw in the software. If you want a salad, there’s a line for that, but I’d go w/​the grab and go, it’s quicker.
Good spot to grab a lunch and go.