I ordered a pizza for delivery. First let me say I did call the wrong city. So I went through a whole deal where the driver recognized that I made a mistake. So he called the Caldwell store. Great right… Not! After I decided to call I got put on hold for about 5 to 6 minutes the first time. After hanging up and calling back I got put on hold again for another 5 to 6 minutes. At this point I’m so frustrated and I’m thinking have I done anything to piss these people off… Of course not… So I thought! Finally an answer at the pizza store. I ordered and an hour and a half later yessss pizza. What I got was a dried out burnt pizza. Not only was the pizza the worst I’ve ever had the customer service was piss poor. When I called the manager to let her know about the pizza and her customer service. She got irate with me on the phone so I had some choice words with her and hung up the phone. I gave it a one because I couldn’t give it 0!!!
KatieandTony M.
Tu valoración: 5 Caldwell, OH
This is our go to when we order pizza. As a matter of fact I’m ordering tonight. Love the pizza and service there