Exer – More Than Urgent Care

Can’t say enough nice things about this urgent care. From the cleanliness to the staff’s attitude to the doctor himself. Completely blown away by the entire urgent care from A to Z — having it been our first time here and with my son who had injured himself very badly at baseball practice just up the street. If it wasn’t for the doctor’s quick thinking my son would have lost all use of two of his fingers permanently. All in all A+++ in my book. So glad to have such a high caliber urgent care in the neighborhood.

I love this place for all my family medical needs. They treat adults & children! It’s clean & bright with very friendly & professional staff, nurses and doctors. Our care were always taken care of in less than 1 hour. They fill your prescription for you electronically and they accept insurance.
I’m so glad to have them in the neighborhood as its a great alternative place to have your health care taken care of in a timely manner.

This is the place to go if you need urgent care. They were fast, friendly and I got great care. I will never go anywhere else.

Very nice Urgent Care, clean facility and no lines.

I tried Exer this morning after using Warner Plaza Urgent Care for the past few years. I found the experience to be delightful from reception to getting my prescription. Dr. Wilbur was amazing and hilarious. He has just the right mix of professionalism and humanity in him… something that you so rarely find in any doctor yet one that is available in an urgent care. I highly recommend this facility and I will definitely bring the rest of my family here for care.

I’m a physician and felt this whole clinic and its staff were excellent! Would highly recommend to anyone!

The staff was very friendly, the facilities were clean and wait time was short. Where I was disappointed was with my misdiagnosis.
I went into EXer because I had injured my foot and severe foot pain. After three xray pics the doctor diagnosed me with a bruised bone and maybe sprain. This still didn’t feel right so I sent my xray pics to a foot doctor. He was shocked that they sent me home and completely missed my fracture. The fracture had been clear to him even through a cell phone picture. I went to a specialist where they took a few more photos and there was my fracture, clear as day. I couldn’t imagine walking around on it as if it was a sprain, had I not got the second opinion I could have move the fractured fragment and become even more injured.
There has been ZERO follow up with this place after I left. I would highly recommend going to another ER.

My Christmas Journal:
December 23^rd: I woke up with one of those sore throats where you’re scared to swallow because you know it’s going to hurt like heck. So instead, you drool and spit. Body aches, hair hurts, etc.
December 24^th: Still sick, I call the doctor but the office is closed for the holiday. It dawns on me that I could go to an Urgent Care. Why didn’t I think of this sooner?!
As always, I turn to Unilocal for guidance. Exer comes up as a nearby Urgent Care with 4 stars and they’re open, so I go.
When I arrived I was thrilled to see no one else was waiting. I was checked in by a lovely young lady who was pleasant and efficient. I was called into an exam room relatively quickly by a friendly, and I must say very handsome, nurse who took my temperature, blood pressure, throat culture, etc. etc. Finally the doctor arrived, she was very professional and also efficient. She informed me that I had a 103 degree fever and strep throat.
One shot of steroids and a bottle of Amoxicillin and I was out the door. I don’t now what’s in the steroid shot but I was starting to feel better within 6 hours. 80% within 24 hours.
All I expect from Urgent Care is efficiency, a bit of compassion and to feel better when I leave. Mission Accomplished.
Here’s what you really want to know: Would I go there again? Absolutely! Would I refer others? I already have.
If you feel crummy and your doctor is not available, check out Exer in Calabasas.

The staff was thorough and attentive to my miserable 4 year old that had strep throat. They were also very organized and the facility is clean and nice.

This is a 5 star «emergency» care facility. Virtually no wait, very helpful and friendly staff and excellent care. I would seriously consider going there before going to an emergency room at a hospital.

I took my wife here a few months ago. She was feeling miserable and it turned out that she had very high blood pressure. She was in and out in about 15 minutes. The doctor didn’t even give her medication and just directed her to go to the ER. Even our primary care physician said that the doctor should’ve given her some sort of medication before going to the ER because her levels were off the charts. Yeah, thank you for that Exer.
A few weeks later, without notice, mail or anything, they charged my account. I was expecting a bill, that’s fine but at least send some sort of notification. I called and they said that the charge was for the doctor’s time. The amount was ridiculous for receiving no service at all but whatever. I didn’t even complain. I just wanted to get away from them and never come back. A few weeks go by and the same amount is billed AGAIN! I went to the clinic and one of the front desk ladies gave me the number to their billing department because «there must be an error»… clearly.
When I called, I explained the situation to a lady who asked me to send her proof of the two billed amounts by taking screenshots of my bank account. I complied and sent her two pictures of the transactions. I had to send the proof to a Yahoo email account… Really? What professional organization uses public email services to conduct business? Anyways, a few days went by and I never heard from anyone. I called again and explained why I was calling. I was told that the issue was being investigated and that I should receive a call that same day, if not, on Monday (I called on a Friday).
4 days have passed since then. I emailed them, no response. I called the billing department, I just get a recording that they are experiencing high call volumes. I called again, got the same message and left a voicemail. A day after and no one has even bothered to get back to me.

This place is the BEST in the area. Warm, friendly staff and excellent, thorough professionals. The NP was wonderful. I recommend this place over ANY other in the area. Thanks EXER for helping me through an awful sinus infection in record time! I WILL BE BACK — but hopefully not too soon.

Within 2 hours I went from fine to a terrific headache and throwing up. As the headache was increasing so fast, my husband took me to EXER with me throwing up along the way, I went in holding a wet towel over my face, my eyes and head hurt so bad. EXER admitted me and within minutes I had been processed and the doctor was there asking more questions and doing physical tests. Dr. M… deduced it was probably a sinus infection (I thought I had the flu). His assistant gave me a pain shot for the headache and then a small white tablet under the tongue to calm the nausea (severe headaches can cause nausea). Within 20 minutes I was feeling tender but increasingly better. I am so grateful such a wonderful clinic is nearby and open late.
I highly recommend you don’t suffer but go in and have your condition evaluated.

A non-​skeezy urgent care facility in the Valley! I’ve been a patient here twice and happy with my visit both times. Once I was here for a very straight-​forward sinus infection. Another time I came in with pneumonia and truly no stone was left unturned to make sure I was getting the right diagnosis including an EKG and chest x-​ray. The office is beautiful and clean and the staff is very nice. If you’re the first patient of the day you get a free box of band-​aids (like when you wake up on a Sunday morning with pneumonia and are waiting at the door for them to open!) :)

Another great experience with Exer Urgent Care. NP Kirakosian was so caring and listened to me explained about my how I hurt my hand. I was taken right away and greeted by a very pleasant and professional Administrative Assistant at the front desk.
The male nurse who has been there since they opened the facility was so proficient and explained in detail what the next step was and how they were going to take care of me.
I always chose this facility because its clean and most of all I trust them.
Please try this Urgent Care. Sometimes there’s a little wait but you will be glad you did.

I was in Calabasas from out of town this week for a family wedding, and I unfortunately got sick with throat pain, a fever, body aches, and my very strong asthma cough just before I left home for California. My dad was also feeling ill, so we both went to Exer on our first night in Calabasas. The staff was very friendly and helpful, and we were in and out relatively quickly. Dr. Keswani seemed knowledgeable, but she really rushed through our appointment even though no one else was waiting after us. After saying that we both had upper respiratory infections, they prescribed us several meds and gave us steroid shots and we left for the pharmacy. The doctor recommended that if we were not feeling better by Sunday, to come back and she would give us the steroid shot again before the wedding.
The shot/​meds worked relatively well on me, especially with my severe asthma, but as soon as it started to wear off, I got worse. Saturday, I was out with my sisters and had a few serious attacks before we decided to go back to Exer to try and get the shot (or Prednisone) again so I could make it through the night/​wedding the next day.
When I went back to Exer, the front desk ladies were helpful, and I was seen quickly again, however this time I was kept in triage and a nurse practitioner (Marie Kearns) came in to check me out. Right off the bat, she said because I wasn’t wheezing that I can’t have asthma and must have some other respiratory illness instead. I replied that wheezing has never been one of my symptoms and that not every asthmatic has that. She said «Well how do you know that you have asthma if you don’t wheeze?» to which I replied that I was diagnosed at age 4 and most certainly do have asthma. She then proceeded to tell me that she wouldn’t give me the shot because it lasts for 3 days (understandable) but was extremely hesitant to grant my request of some sort of steroid for my lungs, claiming she didn’t want me to get addicted to steroids. She then also told me to take a Benadryl at night combined with Delsyum PM (with Benadryl) to help my asthma cough.
Maybe it was the fact that I came in asking for steroids that the DOCTOR said I could get (yes, I was a day early, I understand), but claiming that I did not have asthma and treating me like a drug addict when I clearly was having breathing problems and required steroidal help is not the way to treat a patient. She asked when I was checking out who my pulmonologist was, and when I told her that I had an allergist (they are better with asthma), she scoffed at me as if I had made some stupid life decision in choosing one of the top allergists in the Midwest.
I left the office feeling offended and no better than I was before. The steroids she eventually did prescribe helped me for the day of the wedding, however the very next day (still on the meds) I ended up having the most severe attack of my lifetime and had to call 911 and be taken to the ER… where they injected steroids with an IV, diagnosed me with asthmatic bronchitis, and prescribed Prednisone (and other meds) without a problem in order to help my lungs. The ER doctor also discontinued everything NP Kearns prescribed and said he would never have ordered Benadryl for my asthma.
Upon my return back home, my allergist was informed of my entire experience and not only extended the ER doctor’s steroid prescriptions, but also said that the NP had a limited knowledge of the scope of asthma, as not all asthmatics wheeze.
Exer is fine if you have a relatively minor illness or injury, but definitely don’t come here if it’s any more serious than that, you’re better off going to the hospital! I have never felt more uncomfortable and offended during an appointment than I did with that nurse practitioner. The only reason Exer is getting 2 stars is because my first experience with them was okay, but it went straight downhill from there.

Went to this Urgent Care facility for an ear infection. Facility was clean, modern and beautiful. Staff was courteous and helpful. The doctor who examined me was knowledgable about surfing, ocean bacteria and related ENT problems. He gave me a prescription for antibiotic ear drops and within 2 days my ear was clear. The entire experience was pleasant and pain free (pun intended)!

I definitely would say this place is efficient, mostly friendly staffed, clean, and in a great location.
I have been here a few times now and I have had mostly good experiences. I would say everyone I have encountered had a friendly demeanor (men and women alike), knew what they were talking about. I never had to wait (luckily) more than 15 – 20 minutes.
The last time I did go here, I wasn’t the happiest and I was in a bit of pain, the main doctor that took care of me had a very condescending and accusatory tone and manner. I came there for help and I felt that I was more of an inconvenience… however a lady (that normally doesn’t work at this office, what a shame), was extremely friendly, straight forward, but not rude. I believe that people who work in this field could have a bit of a better bedside manner.
However, my overall experiences do keep me to continue coming here for now. I have had good and respectful experiences, but can’t say I would like to keep returning here if I am treated in a bit of a rude manner.

As far as Urgent Care facilities goes… you won’t find a better, more well equipped place than Exer in Calabasas.
Erin in reception was very friendly and welcoming. She explained everything in great detail. The wait was not too long and the staff inside were very professional. I liked that the prescriptions were sent electronically to my pharmacy and they were ready when I arrived there a few minutes after leaving Exer.
I hope I don’t have to go back… but in the event I do, I won’t hesitate to visit them again.

I have been a long time patient of Exer in Beverly Hills, and was heading out to Malibu for a Sunday brunch and became sick to my stomach. We stopped by Exer on our way out to the beach, and had the best experience! The space is amazing — clean, modern and beautiful with floor to ceiling glass windows. Although busy, the front desk signed me in, and got me in within 10 minutes to see a doctor.
The doctors are thorough, friendly, and make you feel extremely welcome.
This was my second or third time at this location, and every time has been over the top amazing! Thank you Exer !