Prices are very competitive here. Bags look exactly like those sold in their flagship stores. Service is very professional and non-intrusive. Staff are knowledgeable in giving recommendations. Tumi offers 5 years warranty and lifetime service privileges. Warranty however doesn’t cover airport damages(go figure…). Mind you that they charge a nominal fee for services done after five years but sounds like a good deal. You take your bag to any Tumi store and they ship it to a repair center. You pick it up after a week. Stores also do minor repairs such as zip replacements. Tumi products have a premium price compared to rival brands. With Samsonite eyeing to acquire them it is undoubtedly a leading brand and profitable company in the luggage industry.
Mot Y.
Tu valoración: 4 San Francisco, CA
TUMI, you treat me right. I always find what Im looking for here. If you hit the site, call here to see if they have it. Usually less. Dealio. Usually takes a month or so.
K B.
Tu valoración: 5 Carson City, NV
Over the years I’ve had 5 or 6 pieces of tumi luggage. I have sent 2 pieces back for repair and both came back refurbished, they were like new when I received them and both pieces were black leather, so it did take some effort on their part, which was and is certainly appreciated, very good stuff. . Oh and they were sent for repair because of the anount of use that they had received over the years not for the quality of the product. also for your info the sales people were very friendly and helpful.
Zion S.
Tu valoración: 4 Los Angeles, CA
It’s Tumi luggage, at a big discount! Enough said. Pretty good service. The employees are knowledgeable and courteous. The prices are often surprisingly good. And they continue to churn out new stuff every couple of months. The products are sturdy and functional, with a touch of style. I was introduced to this brand 2 years ago by a friend. Bought one of their leather wallets and i’ve been a fan ever since. Being the type of guy who stuffs his wallet with all kind of receipts, change, cards, and more receipts(what’s not in the picture? money!) I typically wear out my wallet in a little over a year. That said, this black tumi wallet I bought has been with me 2 years running and still looking good as new! Went there yesterday with a few friends and was introduced to another gem that I suddenly found I couldn’t do without: small tote bags for guys! This little bag holds my sunglasses, cell phone, tumi wallet, ipod, and even my baseball hat! I can’t believe I just found this little guy. Where’s it been my whole entire life? I usually have to wear the hat, stick the glasses on the opening of my shirt, hoist the fat wallet on the back of my shorts, cellphone on the other pocket up front, and pretty soon you feel like you’re just dangling with whole bunch of stuff around you and you don’t know where everything is at any given time. You end up checking around, feeling for your wallet to make sure it’s there, feeling for your cell phone to make sure you didn’t drop it some where, trying to be careful when you bend down to look at things so you won’t drop the glasses. And where can you put the hat when you got tired of wearing it? It goes on your hand so you can feel like an idiot walking around holding a baseball hat! A simple little tote bag solves all those little nuiances. Image that!
Charles B.
Tu valoración: 2 San Diego, CA
If you’re a diehard Tumi fan, you can find items at a discount price, however, a small discount at Tumi doesn’t always go very far. You’re still going to pay $ 500 for a carry-on. The quality is great and if you have the money, why not? What I didn’t like and the reason I won’t go back is that the one of the female clerks there was not very knowledgeable, unhelpful and a bit unfriendly. There’s no point in going to a high-end store, even if it’s at an outlet mall, for lousy service. I think I’ll just await the Tumi sales at Bloomingdale’s or some other nice department store as their sale prices were about the same as the Tumi outlet prices, yet the service at the high-end department stores is usually much better(particularly their return policies). So, don’t get your hopes up too high if you’re headed to this Tumi Outlet store for any greatly discounted prices or even minimally good customer service.
Richard T.
Tu valoración: 4 Carlsbad, CA
Vroom, vroom, vroom, «Are we there yet?» «No Helen, we are passing Fallbrook.» Vroom, vroom, vroom, «Are we there yet?» «Just outside of Temecula, girl. Look, I’m driving as fast as I can, OK?!» Vroom, vroom, vroom, «Are we there yet?» «Bit*h, keep it up am I’m gonna leave your ass on I-10!!!» «But I really wanna go shopping in Palm Springs!» «I wanna, I wanna, I wanna, when are you going to chip in for gas money?» My friend Helen, who I once fed blood sausage to and told her it was chicken, was realllllly getting on my nerves that morning. So on a good day, my Little Baby(beloved car, kudos to my spouse too, aka Tall Baby) can make it from our house in La Costa to the Cabazon Premium Outlets in a little over an hour. Aside from some new business suits, the only other store I wanted to hit up was the AWESOME Tumi luggage outlet store! Their prices here ROCK! Tumi’s quality speaks for itself. They really are the makers, next to Andiamo, of the finest travel luggage, backpacks, messenger bags, etc. that are built to take a beating and last for decades! Any one who travels frequently knows how important a good roller bag is, especially now that the airlines are charging for checked luggage. This Tumi outlets prices are phenomenal!!! Go to Macy’s and you can spend $ 400+ for one of their roller bags or $ 200+ for a messenger bag, even with their 10% «Sale» discount. Go to the Tumi outlet, and you can find the SAME bag, laptop carrier, or briefcase for 40−65% off!!! The staff here is superbly helpful and incredibly knowledgeable about the products they represent! All you have to do is call ahead, make sure they have what you want, and they will hold it for you. How terrific is that? So can someone who is reading this go pick up Helen??? She is walking somewhere on CA-79 with all of her shopping bags. My roadster is a two-seater and, well, in between my new suits and luggage, there just wasn’t’ enough room.
Joanna e.
Tu valoración: 3 Pasadena, CA
I love Tumi luggage — they’re nice looking, reliable, and all in all — just good luggage to have. I did enjoy the prices here at the outlet, in addition to the«Take Additionaly 50% off signs» — but don’t expect to buy matching luggage here. I fell in love with this Gold luggage from the vista collection and there was no matching pieces anywhere in the United States. All in all — prices are good, selection sucks. If you don’t care about being extremely matchy matchy — then come here for your discounted luggage.