CVS

Very clean and large. Service was standard/​good.

The store is regulation CVS and everybody is nice.
The pharmacy however need some help. I have dealt with two or three people there that are wonderful. They are the people that of been there for quite some time. I think one of the text names is Steven. I just remember begins with an S. He is super helpful and nice, there is also an Indian gentleman who was super wonderful funny and helpful as well. Other than that, the younger women are not as helpful. I think that English may not be their primary language and there is somewhat of a language barrier.
The two that I have dealt with are painfully slow and ask the same questions of you repeatedly. That gets very frustrating when you have to tell them the same information over and over. I think they should be where they don’t deal with people within the pharmacy itself. And a lot maybe allow the other people who are more seasoned and helpful, to deal with customers so they can have a pleasant experience in a difficult situation

This review is for the photoshop. I ordered prints here online and they refused to print them without seeing my wedding photography contract. I’ve been married for two years and have never had any issues so the contract has been packed away with my other wedding thangs. What a pain!

Pretty standard pharamacy and convenient store all in one. Seen one, you’ve seen them all.

Always takes a long time to fill a prescription. Cashiers are under trained kids and typically say inappropriate things. Don’t love this cvs at all.

Out of the three CVS stores in Burlington, I love this CVS the best. All the people who work in the pharmacy are all very helpful and easy to talk to.

This is a review of the pharmacy only. I have no issues with the retail end of the store.
I have yet to get in, get a prescription, and get out, in a manner even remotely resembling efficiency. Their automated dialer will CALL MY HOUSE to tell me the prescription is ready, and when I go to the pharmacy, it is either out of stock or my insurance coverage did not go through, or it cannot be found, or it is the wrong form, or my bag with my receipt has someone else’s prescription inside. I have also found (only once) an errant pill in with a prescription for my child.
I have had to do deep breathing to keep my temper while dealing with most of the pharmacy staff there. I would prefer to drive 45 minutes on a 100 degree day in a car with no airconditioning with the windows shut full of senior citizens suffering from incontinence and severe halitosis to another pharmacy before I would fill a prescription at this CVS again.
They could be giving away drugs for free. Don’t care. Absolutely horrible experience.

The pharmacy is awful. I don’t think I’ve ever filled a prescription there where there wasn’t some sort of a problem.
Recently, they ran out of a VERY common drug and subsequently told me to come back the next day to get it. Annoying, but whatever. Then, when I went there the next day, they made me wait again to fill said prescription. Really? You guys can’t pull it the f*** together in 24+ hours? What if I wanted it filled in one hour?
I’ve also heard many stories from other unsatisfied customers of this particular location. Avoid!

The pharmacist in charge is a sexy beast of a man. He often wears colorful ties and shoes that make me tingly inside. His ability to fill prescriptions with speed and accuracy is exceptional. I have exhibited drug seeking behavior with my doctor just so I can have more prescriptions to bring to this pharmacist.
But seriously, fill your scripts at this CVS.

I get my prescriptions filled here regularly and have only had one «issue» — they filled an old dosage of a current medication, but I never took the first one off of auto-​fill, so I can’t truly blame them for filling the wrong one (both dosages were on auto and I thought one would cancel the other). Anyway, the pharm reps have always been very pleasant and very helpful and they fixed this «issue» in about 5 mins by filling the new prescription on the spot. It’s a busy place, so yeah, sometimes there is a small wait if you are dropping off and picking up at the same time. Not hugely unusual! The robocalls that someone else mentioned can be annoying, but they’re actually really helpful overall. The store itself is giant and you can find just about anything there. I have no complaints!

Pharmacy is horrible and has a nasty habit of shorting pills. Also they have extremely lazy/​stupid pharmacy workers. After 4 – 5 serious issues I am finally done. Even the connivence factor of a drive through can’t make up for workers who can’t do their jobs properly. :(
Just save yourself the trouble and go to one of the many other pharmacies in the area.

One of the worst customer service pharmacy I have ever seen and been to… sucks ass! I am a colored person and during my many visits there never ever have I been greeted or thanked. the cashiers are always busy in small talk among themselves… the pharmacists, heck I get more info by googling than asking these douche bags! I have since stopped going there and even if its a bit longer drive I go to Bedford where they actually care for customers.

This is just for the pharmacy. The rest of this CVS is the balls for being open 24 hours.
The pharmacy makes me want to kick a puppy.
They can NEVER find my prescription without a lot of hoopla and waiting. And waiting… and waiting… I swear to the sweet baby Jesus that I’ve never gotten out of there without a 10 minute wait while they looked for my drugs.
And then there are the auto refill robo calls. No thanks. Quit calling me.
Anyway, I consider this CVS a necessary evil due to the hours, but everything else is pretty terrible.

Fantastic Pharmacy customer service. I went in to fill an RX and it was «too soon» per my insurance. They said i needed to call the insurance company to argue my case, but CVS asked if I wanted them to do it for me… well yeah, of course I do!!! The Pharmacist called my insurance company immediately, explained the situation and my RX was re-​filled right then and there with insurance coverage. Best pharmacy experience I’ve had in a long time.

Your typical chain pharmacy– horrible, blasé’, do-​not-​care attitude of customer service… no, I’m not talking about the retail cashiers… I’m talking about the pharmacists fulfilling your prescriptions. I received an Extracare coupon for a gift card if I transferred my prescription to their pharmacy. It took me 4 visits over the course of a month to get the gift card (different excuses each time– they did not receive the prescription I transferred, they had run out of gift cards, the pharmacist did not know how to manually override the register to key in the gift card). They are slow and practically throw my prescription at me each time I pick it up. Yes, there is a difference between even the chain pharmacies… avoid this one.

Really really enormous and well lit inside! I love roaming the CVS aisles because there will always be something you want that you didn’t know you needed :) My hubby and I got a bunch of stuff: deodorant, a couple cans of nuts, hair stuff, and a drink. I love this convenience shopping!
There is plenty of parking and a pharmacy drive-​thru. Typical suburban CVS and well located on a busy road.

This is a great CVS!
Maybe it’s because it’s a brand new location that opened up a couple of months ago but it’s so much cleaner & bigger than the CVS down the street in the Crossroads Plaza. There’s lots of parking and you can actually walk down the aisles in the store without having to bump into other customers. There also appears to be a much bigger selection in every area — more products in hair care, makeup, etc. The staff are much more friendly and helpful. I haven’t had any Rx’s filled at this pharmacy so I can’t rate that.
Like I said, this may be a fluke because this location just opened but the shopping experience here is much more pleasant than any other CVS I have been to.