Chick-fil-A

Veterans Day !!! Refuse to give meal if veteran is not in uniform. Great way so show appreciation to our veteran.

There are 2 Chick-fil-A’s within a mile of each other. This restaurant is at exit 141 just off route 40. It is the better choice. The employees are very friendly and helpful. It is always clean and the food is tasty and freshly prepared. The salads use a very good grade of lettuce with lots of other good vegetables. The chicken sandwiches are better than other fast food restaurants. The overall food quality is high and better than most Chick-fil-A’s. I think the franchise owner must take a personal interest in his operation and it shows. Even the class of customers seems better. We drive an extra 15 miles when we want a chicken sandwich or salad because this restaurant is worth the drive. The handicapped parking is in between the ordering lane and the restaurant and usually blocked by drive in customers, which is the only negative otherwise I would have given it a 5 star (in the fast food category).

Friendliest service I have ever received from a fast food joint. She went over and beyond to make sure we had everything we had and even brought our order to the table. I love CFA but this one is over the top the best I’ve ever been too.

Oh my goodnees, y’all…this Chick-​Fil-​A is something else! I felt like I was at a 5-​star restaurant.
My friend and I were on the way to Wet ‘n’ Wild and decided to stop here for food. There is a lovely gentleman that holds the door for you. It was super busy, but did not really feel like it was busy. You order and wait off to the side. If they have to bring you something to your table you get marker to sit on the table. There are friendly wait staff walking around in aprons make sure you don’t need anything or collecting your trash. There had to been four people walking around making sure all the tables are good. We had on cover-​ups and our bathing suits… I almost felt under dressed. We literally did not have to get up for anything. The item I was waiting for (which was coffee) was brought to my table with three types of creamer and two types of sugar, what?! Crazy! We were about to take our trash to the can, but got intercepted by one of the wait staff who scooped it up without hesitation.
As I was ordering a cookie to go I asked on of the long sleeve collar shirted managers, you know the ones, why the store was like this because the ones in Raleigh are not. Granted I usually get my food to-​go, but he said this is how it should be. –_​– my face pretty much. I feel like if Chick-​Fil-​A was that poised in Raleigh I’d hear about it. Anyway if your passing by go, just to experience it. We got rained out at Wet ‘n’ Wild so have Rain Checks and plan on stopping back in on our way.
Happy clucking!

Typical Chick-​fil-​a, which is a good thing IMO. This one is a little tricky to get to and the parking is not so great, but everything else is very good for fast food. Great play area for kids. Everyone is very nice and the staff will come out to serve you, which is unusual for a fast food place.

Friendly people, good service. Just what I would expect form a Chick Fil A

As I have said in another review on Chick-​fil-​a, I love the brand and I love their food. So this lackluster review is not related to that whatsoever. The food at this CFA is as good as it is anywhere. Where the Burlington, NC CFA lacks is in service. I recently was headed over to a football game in the Triangle and I stopped in for my chicken biscuit fix. With several games going on in the area that day as well as a normal Saturday morning crowd, I am sure, things were very busy at this CFA. Unfortunately, they need a better system for handling large crowds. To avoid a very long drive through line since I was in a hurry, I went inside. I ordered a standard chicken biscuit and drink — nothing special or customized. I stepped back and had to wait and wait and wait. They had one person filling orders off the screen. What was very frustrating was there appeared to be biscuits in the warmer. Rather than holding people up, the cashier could have grabbed a biscuit from the warmer by turning around just after she took my order and gave me my drink. Rather, she continued to take orders along with other cashiers while this one guy continued to fill bags and put items on trays. Ultimately, it was the same cashier after what seemed five minutes that turned around, grabbed a biscuit from the warmer and handed it to me. Very poor system for handling a large crowd.
I would just not stop there, but it is the only CFA of which I am aware on I-​40 between Greensboro and the Triangle. Hopefully, they will address this concern.