Millie Mango

Great store and the lady’s that work and manage the store are so professional and kind. They have very nice clean merchandise even new with more than reasonable price.

I am one of those people that make a beeline for the sales rack at the back of the store, as I get the most pleasure from finding amazing deals and discounts. I have always been a huge fan of consignment stores because they sell used clothes that you may not see anywhere else and at the end of the day, you have no idea how many times a particular item at a department has been tried on, nor do you always know if it’s been returned, so, theoretically, it could be used too. I am always on the hunt for not just any old consignment store, but a high end one that has top name designers that I love, but most importantly, an actual discount on clothes. Millie Mango has a nice layout, with high end designers throughout; they even had a sales rack! I will say that I wish they had the sizes labeled on the racks so that it would make it easier and faster to browse. I thought some of the prices could be a little more discounted, but at least every item I came across was in great condition. The owner was very nice to me and based off of some selections that I had made, she pulled similar items to see if I would like them as well. I was totally dressed down and I had wondered if I would be ignored or treated differently, but I was not and will definitely come back when I am back in San Fran.

Absolutely love this shop. Great handbags and shoes. Very high end inventory. Only place I buy bags now! Also — if you are looking to consign — great shop with which to work. Very good terms.

Great designers for fabulous prices!

I have had great luck finding clothes here. Love it!

I have had a good experience shopping at Millie. They have the best quality used clothing I have seen. The owner has always been very friendly to me and me to her. I did bring my little dog with me once but had him in his carrier the whole time so I did not have any drama like some of the reviews have mentioned. Every time I have shopped here I have had a very relaxing and unexpected experience. I never know what I am going to walk out with. I do not shop to be waited on I do my own thing. I have become a regular because of the great finds and the friendly service.

I agree with everyone commenting about the owner… She is extremely RUDE. Never going back… the store is similar to goodwill anyways.

Millie Mango seems to me to be the perfect consignment store experience. The clothes, shoes, handbags and accessories are top-​of-​the-​line and hand-​picked. When you go into the store, there’s a high-​end vibe, and the layout and lighting are good.
Also on the plus side: Their consignment terms are generous, and I always learn a lot about fashion and design when I come into Millie Mango. I fell in love with a Kate Spade bag, perfect for Spring, perfect unused condition and a great price, and the owner, Lori, was forthcoming with information about it and its history — fascinating!

I have to agree with the one star reviews. A retail establishment is no place for an owner with this woman’s nasty, conceited, insulting attitude.

Surprised by some of the negative reviews. I’ve been coming here for years and absolutely love the diverse selection of clothes, shoes, purses, and jewelry. I come for the selection and fair prices.
The owner has always been attentive and yet not pushy … a hard combo to master in retail.
I never dress up to go shopping and have definitely come in some days looking a bit scruffy and have always been treated well.
She’s nice if I buy and she’s nice when I don’t buy.
I have to say that I agree with the owner about her no dog policy. Why would I want to shop with other people’s dogs in the store?
Her own little wee dog is always behind the counter and super mellow. I usually forget he’s even there.
Anyway…simmer down Unilocal peeps. This is a great store.

I was not shocked to see so many bad review about the owner. After a brief interaction with the owner (late 40’s tall brown hair), where she displayed the most foul and subhuman behaviors I have ever witnessed in person, I attempted to convey how repulsive her behavior was, while maintaining my dignity and not stooping to her level by wishing her a «Happy Holidays.» To which she replied, «You don’t have to be a bitch about it.» It is embarrassing to be considered of the same species as her. I hope that she is able to receive the help that she needs and that whatever has made her behave so cruelly, turns around. What an awful way to live! Please get help (owner that was so ashamed of her behavior that she would not even tell me her name).

Won’t set foot here after the owner came out to tell me my kid was banging on the window. Who let’s their kids bang on windows? Not me, that’s who. My son was pointing at a dog that was sitting inside. No banging. Let me remind you there’s a sign that clearly says no dogs allowed.
If you want a good telling off, go see the lady that works here. She’s great at it!

I was excited to see a vintage high end clothing store come to Burlingame, however, after the two trips I can honestly say I will not be going back there and do not recommend this place to anyone.
Trip 1 — My dog and I often walk down Burlingame Avenue as the majority of the shops are pet friendly. When we saw the Millie Mango store, my dog and I proceeded to enter. There were not any signs noting that dogs were not allowed as she didn’t want the dog hair to damage any of the items. The business owner came up to me and asked me to leave upset that I had brought my dog into her store. Then a slight bark came from the back, it was then that I realized that the owner had brought her dogs to the store and the only reason that she didn’t want my dog in the store was because hers were not friendly.
Trip 2 — After my first experience, I didn’t return to this store for over 6 months. When I returned, I was dressed down in workout clothes not showing any jewelry or name brand items. I was the only customer in the store asked for assistance and was treated like a 2^nd class citizen. Honestly, I found a very nice purse and a few other items I would have purchased, but due to the poor customer service I will not do business here again.
The Business Owner is Unfriendly, Judgmental, and a Hypocrite! I do not recommend this place to anyone!

Oh my goodness, thought it was just me who was treated like a sub-​human here… yeah, don’t visit this place unless you liked being looked down on and generally not made to feel welcome. I didn’t even want to try anything on because the vibe I got was so snotty. So sad and careless… can’t see them lasting. Customers can and will make/​break any business.

I totally agree with the other 1 star reviews. The owner is extremely rude. My mom saw a jacket she really liked but it was dirty. The owner said that she would have it cleaned and call us when it was ready for pick up. She never called. The owner runs her business without care for her customers. I definitely will never return.

This is a very cool consignment store. A bit pricey, but you just need to be smart about your purchases and know the designer prices and decide if it’s a good deal. I scored an awesome camo jacket for $ 20 and a pair of Sigersen Morrison buttery-​soft leather booties for $ 98 (they were barely worn and smelled like fresh leather!). The owner was friendly, but I prefer to be left alone so I can browse in peace — personal preference I guess. I will stop by again in a month to see the new goods…

do not shop here. if you respect yourself.
the owner is super unfriendly and not someone I would ever do business with.
I asked if I could see a handbag that was behind the counter, she said the bag was $$$. Thanks — but I didn’t ask what the price was. And on top of that, my AMX doesn’t have a limit. But she doesn’t know my bank account balance, or that I am in the market for a bag like that.
What a horrible person and I hope her shop eventually goes out of business. Plus, as I mentioned in my last post, I am positive some of the items in her shop are not authentic.
When I asked for the history of the bag in question, she was short with me and rude. Most consignment shops know the history of expensive bags, why it is up for sale etc.
I guess consignment on the peninsula is a different market that consignment in the city.

THE WORSE SHOPPING EXPERIENCE OF MY LIFE!
I’ve never felt so discriminated as I did when I walked into this store. I’m a size 10, proud and curvy, which apparently isn’t welcomed here at Millie Mango. When I inquired about the dresses that were hung up behind the register, the rude, stuck up, tall, in her late 40’s associate told me, «These dresses are tiny and very pricey for you.» And that was my queue to get out…
I went to Herve Leger at BCBG, had AMAZING service and bought the best dress ever! Speaking of which, I left them a glowing review :)
A note to the owner:
Please train your staff to not assume how much money your potential clients have. Apparently, others have had a similar experience at your store, so I would make customer service a top priority for training and on boarding.

There are some super unhappy postings about this place… maybe I’m just not heavily invested in fashion enough, but I honestly had a good experience when I went.
A houndstooth scarf in the window caught my eye, so I came in to see it up close. It was very reasonably priced, although there are some pricey items in the store (goes with the territory). It was just what I wanted, so I was happy to walk away with my new favorite winter scarf!
The saleswoman (mid-​30s, I believe, with light brownish hair) was very helpful, friendly, reminded me that they don’t allow any returns, and told me about how to care for the scarf (washing, etc.)
They have some interesting finds, wouldn’t hurt to check it out!

I wish I could give this place fewer than zero stars.
I wanted to like this store. I was so excited when I saw Pucci rainboots in the window. Love Pucci! But, when I walked in the store, I was never greeted. I was snubbed from the get go.
The sorry excuse for a sales clerk stayed behind the counter the entire time giving me condescending looks. When I asked about the selling policy (because it wasn’t posted anywhere) I was given a short reply to check online. I must have looked hella confused because she went on to say a lot of people ask so they refer everyone to the website. I was the only one in the store, so who are these other people?! Is it that difficult to tell me the policy, or is this baby toting mama not worth your time? Was it because I gained so much weight during my pregnancy that I can no longer fit into my DVF dresses, so I’m still in my maternity pants?
To the person who owns this store:
Hire a better staff. I’ve worked retail for years. I worked in higher end retail management and I would have fired the person working today (¹⁰⁄₂₉). Smiling and being nice to customers can go a long way. Not only do the little sales add up, but you never know who will surprise you and be the next big sale. And beyond that, happy customers keep coming back. So… for the love of god, give me a frickin SMILE!
Secondly, do yourself a favor and have something in the store that has your selling policy. Not only that, but tell the customers when they ask. Not telling them is snarky and weird. So, you’re weird. It sucks getting snarked at, doesn’t it?
Here’s their selling policy:
1.Gather your gently worn clothing for our consideration. We are looking for boutique brands $ 100 and up in original retail prices.
2.Designer Handbags, Dresses and Jeans are most desirable right now.
3. Make sure your clothes are freshly laundered and/​or drycleaned and are on hangers. (pants and sweaters can be neatly folded) If your items have been in storage, they will need a fresh laundering. And no pet hair please. We need clean and odor free.
4.Please call to arrange a time with our «buyer».
5. We will look over your items and accept good quality pieces that are current, in style and in season. (Or timeless pieces like Chanel or St. John)
6. Our split is ⁵⁰⁄₅₀ and consignors are paid after their items are sold. After 60 – 90 days your unsold items will be returned to you, or donated to charity upon your request.
7.Checks will be issued automatically at the end of each month and mailed to our consignors. Balances less than $ 24 will be carried forward to the next month. Throughout the month your balance can be applied via voucher toward purchases at millie mango.