The Firing-Line Indoor Shooting Range

Great place to shoot took my girl we had a good time… pass safety check, an you’re good

My husband and I are new to firearms, but have had a few lessons at another range with a friend who is ex-​law enforcement, and wanted to find a place closer to home to practice. We also both got our FSCs just so that people will know we are serious about safety even if we are newbies. I have to say that this range is great! We decided to go with the family membership because we are serious about wanting to practice and wanting to try different guns to see if we’d like to buy our own. The prices for membership are far more reasonable than most other ranges, in my opinion. Todd and Bert have been nothing but kind and professional to us, and I’ve asked them several questions about different guns, pros and cons, spring mechanisms, striker vs. double action, etc, and they never act annoyed or put out. I was very nervous when Todd asked me to demonstrate firearm safety, (my hands shook a little and I’m pretty sure I wasn’t perfect), but he could see I wasn’t a moron and was aware of safety in clearing a jam or clearing a round from the chamber. I appreciated that he checked to see that we knew what we were doing; the last thing you want at a range is a terrible accident due to folks just not knowing what to do. We all have to learn at different speeds, but I really appreciated the concern for the safety of their members and everyone else here. As a woman, I’m never sure how I will be treated in the gun industry, and so far have had very few poor experiences, and none at the Firing Line Burbank. Have fun and be safe! :)

Like this place. I don’t get the negative reviews based on not being able to pass a basic safety check. If you don’t know how to safely shoot a gun, take a class. You’ll learn the basics and enjoy the fun of shooting more. Otherwise, stay away before you kill somebody.

I don’t know why so many bad reviews. It sounds like all the bad reviews are from people who don’t know what they are doing but wanted to shoot anyway. I mean is a shooting range supposed to let people who don’t know what they are doing shoot a gun??? Why not just take the class? I have taken the class twice and it’s amazing! The teacher knows what he is talking about and you learn how to handle a gun correctly and safely. That’s important. This is not a joke. You have to be safe. The class is cheap considering you get to shoot 50 rounds and get instruction. The class goes 3 hours and covers a lot. I highly recommend it. Everyone should at least know basic gun safety.

Where do I start I was excited to go into a place and experience shooting a gun. But once I got there me and my family was ignored by a worker with ginger orange hair. He pretty much got a magazine and said load this round into the magazine. Now for being my first time of course I had no idea what I was doing so once he saw that he said that I needed someone more experienced to be let in. Now I thought that was pretty inane since it was my first time. After that he pretty much ignored us and we walked out. I thought that when going to a shooting range they will give you at least information and try to help you out so once your in there your not lost. I would not recommend this place to any new comers they are rude and not friendly nor helpful. So what I decided to do was research another place and took my money elsewhere. Good job on loosing a potential customer and references.

WORST CUSTOMER SERVICE!!! Me and my boyfriend came in here to shoot guns. It was my first time, and my boyfriend had gone several times before… The douche bag asked my bf to disarm the gun and he did and said you didn’t do it properly so I can’t allow you guys… Ummmm at other ranges the employees show you how to disarm the gun and let you in… Instead we were asked to leave and spend $ 75.00 on one of their gun classes. Are you kidding me?! Never coming here again.

These guys are out of their minds. «Here select a gun and show me how to arm it and disarm it»
After putting pressure on me… I decided not to go through a demonstration of how to handle a gun.
Immediately he threw a $ 75 brochure of their lessons.
Ive shot riffles, hand guns and all the firearms you can imagine.
Suck my balls douche bags!
Stay away from the asian asswipe ;)

There’s an employee named Pedro that works here who really likes to give a lot of attitude. We had a few of us shooting today with some more inexperienced people. He seemed really annoyed with novices. He was very condescending and arrogant.
Today was my first visit here. It will also be my last visit here thanks to Pedro.
Pedro, sorry for bothering you with my business. I won’t bother you any more.

Great location with parking space in the back (about 13 total)
Safety:
.There are no range officer inside the two shooting areas
.There are a lots of beginner leading to a lots of gun miss handling (such as not pointing the guns in the safest direction and not reloading guns in the booth)
Staff:
Customer service is overall mediocre because of their cocky attitudes (stay away from Todd)
Anytime you need help it look like you are annoying them
Ammunition:
You can not bring your own ammunition (except for .22lr)
Their reload ammunitions are really dirty
The ammunition is expensive
Gun:
Good selection of the most commun guns on the market.
Gun are no very well clean which leads to jam from time to time.
No shotgun allowed and no rapid fire

Great place to practice your steady hands. Took my new Beretta PX4 Storm in to test. Had lots of missfires. The knowledgeable staff was able to check my firearm and determine it is a defective handgun. Had to send back to Beretta.

First timer here — loved it & will be back soon!
This place is no nonsense. Bring your gun, sign a waiver, check-​in your i.d., and then go to the range. i was stressed out at first by the noise and the unexpected, but what a great experience it turned out to be!
First, my husband is very experienced with guns. He gave me alot of verbal instructions on safety, etiquette, and how to handle my new gun — a .38 revolver. Let me tell you — I paid attention to every word and learned that I had to respect the gun…
Finally, it was time to break in my new 38. Wow, it was so scary & exciting at the same time. You put up your target, aim, concentrate and shoot. Every shot got to be easier and easier.
Lots of craziness going on in the world today. This is a great place to practice and protect the 2^nd amendment. Amen to the USA!

Awesome range not too crowded, friendly staff they know their job and very helpful, range is cool as well,
They have reasonable prices, you should try their tennis ball target, i would suggest to get their membership and save some money

Worst customer service! The employees here act like they are better than you. I didn’t like how we we’re treated. Better off spending your money somewhere else.

First time at this indoor range. Excellent customer service… fast and straight to the point. Even signed up for a membership. As for those complaining about not receiving great customer service, god only knows what attitude you walked in with. Playing Call of Duty doesn’t necessarily mean you know what you are doing.
Back to my review… Pretty decent selection of handguns to rent and decent pricing. Excited to go back for more target practice.

I live less than a mile from this place. And although the shooting range seems ok, I met the worst employee here. I have been a gun owner for decades and spent a lot of time shooting.
This douche bag who works here told me I was not skillful enough to use the premises. And then also used the f word.
I went to a another shooting range in Van Nuys instead and got my 1 year membership there. Although it’s a longer drive for me… I am much happier to give my business to people who are nicer to their customers.
The rude guy who works here was a white guy in his late 20’s perhaps with reddish hair. Never got his name.
Not going back to this place again. Horrible experience !!!

This would have been a fun experience were it not for a d-​bag who works here named Bert. He was cold and rude the moment we walked in here, and was just horrible to work with. In addition, the shooting range was hot as hell — apparently they had a ventilation issue, and the swamp cooler wasn’t keeping the room cool enough. We had to take turns leaving the shooting room because it was so hot in there. Otherwise, their gun selection was crappy, and Bert was not at all helpful in selecting weapons to shoot. Won’t come back again.

I don’t think I could rate any place that allows you to go shoot guns less than 4 stars. Wow, that sounded so ‘Murica. I went here recently with my homegirl to blow off some steam. Neither of us is a member so it was f*cking expensive. We were there for an hour or less and ended up paying $ 90 for one lane, two targets, two guns (9mm and a .22 caliber), two cases of bullets and the earplugs.
The place is pretty simple. Next time I will probably borrow a gun from a friend (that too sounded a little redneck, but in my defense I have quite a few friends who work in law enforcement). Perhaps I’ll hit up a Walmart for some bullets. The 9 mm was so much easier than the .22. My friend had the complete opposite experience. She preferred the .22 over the 9 mm. The only reason I favored the 9 was because it’s a little bit heavier. The .22 was a baby handgun and weighed like half a pound. It just felt like a toy.
So I would say give it a go OR check out another range in the area — there are a ton in the valley.

I go to this Firing Range at least 1 a week, Staff is Very Cool and Knowledgeable, Prices are Reasonable, I Always Bring in My Own Weapons and Ammo, Ball Ammo is only Allowed, though I’ve gone in with My 22 Rifle and it was ok to use Hollowpoints for that Cal., Always a Good Time, Never no waiting, Plus if You don’t own Your own weapons, They have a nice selection to choose from. Very Clean Place, Cool People, See You at the Firing Line, Have a Good Time.

At Benjamin C, learn to clear a gun safely and not just empty the magazine. Checking the chamber should be routine.
This is a great facility, excellent staff and compared to other firing ranges they are more laid back than you think. Safety first and Ginger did the right thing. I am a gun owner and have always appreciated staff here and their balance of easy going helpful personalities/​assertive attention to enforce safety. Ben should really learn from this and take a HSC exam and figure out train yourself in routine safety procedures. It should be as natural as breathing. Guns are dangerous in the hands of those who do not routinely follow the rules.

The people who have gripes with this facility are mostly non-​gun-​owners who come there looking to have a fun, casual shooting experience. Remember this is California, not Arkansas, and they do not have staff standing on the range with customers to hold their hands while they use a lethal weapon for the first time. That is why they require customers to take a practical safety test before giving them a gun. During this test you should know the following:
1) Your top priority at all times when handling a firearm should be keeping the muzzle pointed away from any individuals you do not plan to shoot.
2) Your finger should not even touch the trigger unless you are about to shoot something.
3) To safely clear a pistol, you should drop the magazine, put the magazine down, then clear the chamber by racking the slide. During this time you must keep your finger away from the trigger and keep the gun pointed away from people. Alternatively, to clear a revolver, you should open the cylinder and push the ejection rod to remove the rounds, again while keeping your finger off the trigger and the gun pointed away from people.
If these three things are new or confusing, you should show up to the range at 8:45 AM on any Saturday morning to take their extensive training, which is a steal at $ 75 for 3 hours of training. Otherwise, do not set foot in this establishment. You will be embarrassed and upset when they tell you to leave. And you will probably write a one-​star review.
If these things are second nature to you, then you will be extremely grateful for the range giving you a place to practice that is free from people who have not invested themselves in learning handling and safety.
It’s really that simple, everyone.