Marilyn Max Organic Spa

We did call and scheduled our appointments per the instructions. It did say you could either call OR go to the website. We chose to CALL. It didn’t say «Call to schedule an appointment and sorry you should have used the online method if you even want to get an appointment…» I mean, seriously?! If you prefer that the client make an appointment through your website, WHY even say you can call to make one… Doesn’t make any sense!

Just wanted to put a good word in for Marilyn. I’ve been to several places for waxing/​sugaring before and she is far and away the one who has the most attention to detail. Even if she’s busy your appointment never feels rushed, and she makes sure to get every last hair out. Marilyn herself is very honest and personable and makes sure you understand what’s going on at all times.
Her rates are also super affordable for the LA area, especially if you take advantage of the frequent email deals. What’s not to love?

Marilyn not only took care of my son’s skin, she educated us throughout the facial. She was very thoughtful to make sure my son didn’t leave with any inflammation. We bought the organic skin care products and after a week, we’re seeing some clearing of his acne. We’ll be back.

LOVED it! Marilyn was incredibly flexible with scheduling and I thoroughly enjoyed my one-​hour enzyme facial (LivingSocial). The space is clean and relaxing, Marilyn explains every step of the treatment, and my face feels wonderful. And the scalp massage was so great! Enjoy!

Was not expecting much after reading Unilocal reviews w some pretty mad people but didn’t care really as this was a LS coupon. But I was so blown away! I was the first client in and M said facial would be ‘about 1 hr’. Well, it was at least that; I didn’t feel rushed at all. Also, I have to preface this by saying I am a LS dream – I NEVER use my coupons but Marilyn (owner) extended BOTH of mine because I was so behind in using them. She really accommodated me in that department. The products were dreamy, most of them devoid of scent. She also really lathered them on, esp. the mask. She talked to me a lot while I was there about healing w/​out western medicine, from the inside out. She is going to nursing school I guess. But she really knows the ingredients and my concern was WHAT MAKES THESE PRODUCTS LAST w/​out preservatives? Her hands were strong all all over compared to some facials that leave me thinking what just happened? Not even first base?! I mean she does not hold back. All I can say is try the place; form your own opinion. I enjoyed her products too. I bought some cleanser and I never buy product! Ample parking. Easy to find. Book online.

I used a Living Social voucher for a one-​hour enzyme facial here today and my skin feels fantastic! The spa is a little lonely, on a quiet strip in Burbank and Marilyn, the owner, administered my treatment. What she lacked in bedside manner, she more than made up for with a nice touch and how she talked me through the whole process (what she was putting on my face and why). The facial even included aromatherapy plus a shoulder and scalp massage. Total bonus! The whole experience was very relaxing and would absolutely pay full price for another cleanse + fruit enzyme mask.

This was my first real facial. I’ve heard horror stories from friends about how bad extractions hurt so I was a little scared. One friend told me that even when she started to cry the lady did not stop. She ended up with scars after. This was not the case at ArboreDerm Organic Spa. When she did my extractions she was very gentle and it didn’t hurt at all. At one point she even said, «Ok I’m going to stop because your skin is turning a little pink.» That was great! It showed me that she was really paying attention to how my skin was reacting to everything. She explained everything she was doing and had a great personality. The inside décor of the place is very zen. You can hear the trickling water while you’re getting your facial and it was very soothing. My skin was a little sensitive afterwards but I figured it was normal after all it just went through. The next day my face was glowing and my skin was so soft! I loved it! The only reason I’m not giving this spa 5 stars is because she was late on starting my appointment. That day I had everything planned down to the minute so the 15 minutes really threw me off track. Luckily it was Saturday so traffic wasn’t as bad. Other than that I loved my first experience and that she used all natural products. I have sensitive skin so I don’t respond well to chemicals. Definitely would come back to this spa.

Super bummed. I made an appointment online over the weekend for a Brazilian the next Monday at 5. I instantly received a confirmation email and then a reminder the next day. I arrived early at about 4:45 and no one was at the spa. I thought nothing of it at first because the spa seems to be a very small business and I thought perhaps that owner had a gap in appointments and would arrive by 5. Well, 5 came and went. Still no one. At 5:10 I finally called to see what the deal was.
When I informed the woman on the line that I had an appointment and no one was here she asked when I made the appointment. After checking, she had no record of it. Ugh, you have got to be kidding me. So frustrating!
To make matters worse, she seemed very casual about the whole thing. She did apologize, but not like one should after completely blowing off a new client. She simply said, «I’m sorry, I don’t have a record of your appointment, would you like to reschedule?» NO THANKS! I would have felt horrible blowing off a customer like that and apologized profusely. Instead she acted like it was no big deal. I know there was no way for her to know this, but I am nine months pregnant and this was a huge inconvenience as just making an extra stop after work can pretty much drain me of all my energy.
I will be taking my business to a place that values my time and patronage and as much I am expected to value theirs.

What an awesome place. I was so nervous about getting a Brazilian wax for the 1^st time. She talked me thru it & helped me to relax. It’s very relaxing &serene. She has beautiful jewelry & custom body products (all natural). I will definitely be back.

OK seriously this place is AMAZING!!! Marilyn is so helpful, makes all her own organic, natural products in her shop, and will custom create mineral makeup to match your skin tone. Her products are incredibly reasonable. My skin has never, ever looked better. I get a facial once every few months. She is not at all pushy and is just really honestly the best facialist and skincare specialist I’ve ever encountered. I cannot recommend ArboreDerm highly enough!