Lakshmidevi Putta, MD

Dr. Putta is a good doctor who is caring and knows what she’s doing. As long as you’re not late, the wait isn’t long compared to other doctors.

Most caring kind Doctor. She explains everything in detail and is extremely knowledgable. I have found my new Doctor!

Awesome dr she is so kind explains everything too you. Hopefully she can figure out what’s wrong because the other drs I saw didn’t know nothing. I was very pleased with Dr putta

I love this doctor. Every time I have been to her she has been very caring. She does not rush through the appointment, actually listens to you and when you don’t have insurance she tries to not overcharge you for other services and tries to work with you.
One of the negative side to her being so caring and not rushing through appointments is the fact that sometimes she gets backed up and you can end up waiting over an hour to see her. If you can get over the wait time, it’s well worth it.
The next reason I took out a star for is some of her staff. SOME of them have an attitude and they all seem to hate each other at least that’s what it looks like when you are there based on their interaction. As a patient it is not pleasant to see.
One thing to note though, I haven’t been to her office for about a year since I had to change my doctor because this office was not contracted with my new insurance. So if there has been any changes made, I am not aware of it.
I like Dr Putta very much… Very caring doctor

I’ve been seeing Dr. Putta for years now. Of course the wait can be a bit long at times, but who hasn’t had to wait at any doctor’s office past their time? You wait for her because she takes time with each of her patients. She’s not one of those ones who sit there and type into their computers, never looking at you while you try to explain your concern. She looks at you (in the eye, I might add) and she listens. She is compassionate, thorough, and has never messed up on diagnosing me. She always comes to the hospital when she says she will be there. Her office staff was, and I do repeat, was a problem a while back. But, that has been remedied and seems to be running much smoother now. I would not hesitate to recommend her to anyone. BTY, just for a comparison, I went with my husband to the cardiologist once. Well-​known group here in town. We waited 3 hours. The staff started to leave and the custodians were showing up. This was not the first time either. So, there you go.

My family and I have been seeing Dr. Putta for over 20 years, and will continue to do so for however many more she chooses to be the amazing, thorough, compassionate Dr. She is. Yes the wait is long, but one must take into account that she;
1) is the only Doctor there and thus a wait time is inevitable so bring a good book. She is worth the wait.
2) is very personable and will take all the time you need to cover all your problems
3) Leaves you her personal emergency number and will generally call you or take calls on her off hours.
4) Supports and takes time to adequately access your illness and gives good advice and referrals when needed.
Being from a family of nurses who have worked in the medical office and hospital environments, I have learned that doctors face many many high the high demands of the field. In trying to keep up with these demands, the front office is often over taxed and over worked to keep up and support Dr. Putta, but they do it as well as they possibly can and I commend them on this. Tina and staff have always been very accommodating and supportive within the very best of their abilities and I appreciate that! Due to ongoing and insane changes and in Health Care requirements, liability and insurance demands, I don’t know how they keep up with it all, but somehow they do.
I have referred many people to Dr. Putta. My own daughter has seen Dr. Putta since she was very small and continues to see her and support her as well. Dr. Putta and her staff work hard to give the best individualized care they can, and is that not what a «Family» practice is all about?!

Extremely Inept office staff that really isn’t helpful, and doesn’t care at all about patients.
Dr. Putta is very nice but has a very limited medical knowledge. I’m a thyroid patient, but she asks me every time I go in «if I’m sad» to offer me antidepressants.
It’s the worst kind of medicine shill, pushing antidepressants out of the blue on patients.
Her staff had my medical info spread through three different patient files with similar names. It took them over 15 minutes, like keystone cops, for me to tell them they had the wrong file, those women weren’t me, and to straighten it out.
That included trying to bill me for other people’s copays.
The worst office mistakes I’ve ever seen. And no one seemed too concerned that it was a shambles.
I have problems every time I go in. She writes my thyroid prescription wrong for the pharmacy, or gives no refills.
This time I had blood drawn for three simple tests there at the office.
No one called me with results in over 2 weeks. When I call to chase them down, they can’t find the tests, and tried to give me different test results that weren’t from her office.
They Cant Find The Tests… that they took. And they *still keep confusing me with other patients. Once they found the blood work– it was for basic blood workups and none of the three tests she suggested we look at. Appalling negligence.
Never going back to this office that can’t bring their service into the 21^st century.

Dr. Lakshmi Devi is very kind and so helpful. She cares the patient very much and very friendly. One of the best doctor i have met in US.
I am giving only 4 stars because the waiting time in her office is too high. Still i like to visit Dr. Putta’s office for any medical check.

I have been going to Dr. Putta for years now — she is a great doctor, very caring and kind. But the service and staff — not so much. Every time I make an appointment, I still have to keep waiting. The wait time is ridiculous and very inconvenient.

Appointment was at 10:15. Arrived at 10. Waited 30 minutes at the reception. Over 60 minutes inside the room and still no sign of the doctor.
Limited parking. If you park at the lot adjacent to the building, it’s $ 1 each 20 minutes!
I’ve given her a couple chances but I’ll have to change doctors now.
Definitely would not recommend her if you are a working professional since you would have to take off an entire day for a simple checkup.

Very disappointed! Dr. Putta is gr8. Her staff? That is the problem. first off, I had to have blood test for alergy issues. She set an appointment for me to come in for blood work. 45. copay for that day. Ok, so I show up for «blood work» two weeks later 45. copay. waited an hr in the waiting room and then another 40 minutes in the patient room. She comes in, rushes through what I am trying to explain to her and guess what? NO BLOOD TEST! Really? she says «the allergy doc will take it» ok gr8! I go see him and find that I have food sensitivity” to every food! Sucks for me right? Anaphylactic reactions!!! Okay so back up! I went to ER a few weeks before the appointment w Dr. Putta for issues with weakness, and feeling faint… I showed up to see her shortly there after with the same issues… Plus eye twitching. She took my blood (personally) never had a doc take my blood before…45. for that day as well… Went in for the results to find that my iron was low. 45. copay, yes, AGAIN! WHY is my iron low? I still have no clue, 3 months later…
Fast forward again. The allergist says «Return to your doc or to Quest for blood work» HUH? she said you would be doing that. «No» he said. Ok so I set up an appointment with Dr. Putta and you guessed it 45. no not this time because I told her nurse that was not right. She then says «oh for blood work you don’t need to pay the copay again» Really? Ok whatever, i ask do I need to fast and the nurse says yes if you want cholesterol tested. I have low blood sugar so fasting for me is hell. I fast the 12 hrs per her orders, show up with my 26yo daughter for the appointment at 8a. Blood sugar on he drop so I am a total bitch! HUNGRY and cranky. The receptionist (rude as well) walks in LATE! I ask her to remind the nurse that I am there for blood work. She tells her 5 mins later. and the nurse says «well what can I do?» What? They didn’t think we could hear them. Anyway, She calls me in and says «why are you here again? you just had blood work already and it was normal» (back up to that same blood work the doc said WAS NOT NORMAL) I look at her and say «you don’t know?» She forgot???
I told her I was fasting. she said «you didn’t have to fast… wait, I am so confused now. First you said I had to for Cholesterol. She then said „it does not matter“ I reminded her of what she had said on the phone and she simply said „okay“
My daughter is looking at me like WTF? The nurse then heads toward me with her needle. I ask „what are would you like?“ her reply „whatever arm you want, I don’t know what harm we did the last time“ :/​I let her have it. „you are rude as hell“
Long story short. Just do not go here!
Called them to call in my script on a Friday, was told they will and showed up to the pharmacy and nothing!!! Called the nurse to let her know it was not there and that my good olé gyro filled it for me… the nurse/​receptions said „Thanks for letting us know“ :/​how about an apology?
Called in to speak with my Doc two weeks ago. crickets. Left a message on Monday and that nurse/​receptions says „she didn’t call you back“ I told her NO and I have a new doc now because you guys are scattered» she said «yes we are a bit short staffed» :/​
DONE!
Hers the scoop.
overbooked
Copay trap
you will NEVER get to talk to the Doc
your blood test results may or may not be normal. You won’t really know unless you ask for a copy. But it is supposed to be online in your chart.
The Doc and the Nurse are jacks of all trades. This equals DANGER!
I would avoid this place until she tightens up her awful staff!

I have been here a long time ago, and the reason I stopped seeing her was because she made a wrong diagnosis. I was put on meds for thyroid issues.
I even had a blood test that showed just a slightly off thyroid level due to high levels of stress, but it wasn’t enough to take meds. I found out when I got a second opinion from another doctor.
Also, she is really bad with time management. You end waiting for over an hour when you are at her office.
She’s nice and all but being nice isn’t going to help you feel better.

I want to say just how much I love Dr. Putta. She is the most caring doctor I have ever been to. She is thorough and really takes her time with every patient. Is the wait time in her office sometimes long? Yes. It is frustrating at times that you have to wait a while to be seen, but that said she is the only doctor I have ever been to that will squeeze me in when I am sick. Most of the time I go to the doctor when I am sick. She will fit me in within 24 hours. Always. Knowing that she does this for patients makes me understand why sometimes I will have to wait.
I do not understand the reviews that say she doesn’t get back to you. She gives every patient her personal cell phone number. Plus, if you leave a message on her office line she will return quickly. I have called many time and she has always called me back quickly. One time I was away visiting family over Christmas and got sick in another state. I went to an urgent care and got antibiotics, but they were not working. Dr. Putta didn’t hesitate with calling me in the correct prescription when I called her.
This is the kind of doctor you want.

Dr. Putta is a very effective, kind and caring Doctor.
She’s very thorough, and she listens closely to your concerns. She also wants to get to the root of your illness, sickness, or ailment… and not just treat the symptoms, which is refreshing. She listens carefully to what your individual situation is.
The wait time can sometimes be a bit long, I admit, she and her office are very busy, and she seems to book out for several weeks in advance, but that seems to be a testament to the strength of her service, care, and practice.
Her staff is great, too. She has a top notch receptionist, I believe her name is Stephanie. She is very kind.
Her other assistants are great, too.
She is a top notch Doctor, very thoughtful and responsive. I have seen her several times, and will continue to see her.

Best doctor ever.
The most terribly ran and staffed office ever.
I have waited anywhere from 1 hour past my appointment time (which is the regular pace it seems) to 3 hours past my appointment time. One time I was in the exam room for over an hour and had to make sure they remembered they even put me in there. I go through this once a month because I have to see the doctor for a simple refill. They even have kept me waiting at a pharmacy for over an hour because the doctor herself had to verify a prescription with the pharmacist and she didn’t return the call and had them on hold over 15 minutes before they said she wasn’t available.
Besides the horrible wait time you have you deal with the staff. Yikes! Let’s just say I have witnessed out right fights between two of them.
Dr. Putta is an amazing and caring soul and I love seeing her. She cares and is very warm.
But her office is ran terribly and if you don’t have patience… BEWARE.

Dr Putta herself is great. Awesome. Caring. Compassionate. She is always overbooked though– but on the flip-​side, if you are feeling sick and need to see her, you can always squeeze in. Be prepared to wait at least 30 minutes in the lobby.
Her nurses are fine.
Her office staff is sub par. They always seem so stressed out and never quite together. They are not very polite or nice and a total turn off to deal with… so if you can get past the office folks and the wait, Dr. Putta is a great doctor.

Dr. Putta is amazing – wonderful, caring, and intuitive. But be sure to bring a full ereader or a giant tome with you, as you’re in for a LONG wait. The first time I went there, I stood for a full ten minutes while the receptionist fielded phone calls without even greeting me, before she finally handed me paperwork to fill out so I could then begin my regular wait. I was there for two hours just for a shot and prescription.
I really like the doctor herself, but I have to admit it’s frustrating to have to clear my calendar for a visit.

Great Dr. The family and I have been coming here for years, very informative and caring.

The doctor is a lovely, caring individual although not very professional in expediting her patient load, very often overbooking, leaving patients waiting for long lengths of time, not finishing appointments because she’s out of time, and not getting back to patient phone requests, and after asking several times over a period of months for a printout of my yearly physical results, I still never received one.
Her office staff is unprofessional to say the least. Getting any paperwork from them is tedious, lengthy, requires many phone calls which are often responded with curt rudeness. They are expert at putting people off. This is not written from just one experience or from only my experience. My family members have had the same issues with this office. Dr. Putta herself is a fairly decent doctor who does care about her patients, but does not run a professional office. Unfortunately, it’s time to find another doctor.

Thank you, Dr. Putta!
I recently bumped my head pretty badly getting out of the car. (More on that in my Spark’s review)
I’ve had a couple of headaches since, and my friends and family bullied me into going to a doctor. Being relatively new to LA, I had no doctor, so I took it to Unilocal to find one.
The long list of 5-​star reviews made her one of my first bookmarks to try to call Monday morning for an appointment.
I called at 9am this morning, asking if there was anything open. I mentioned that I was a new patient, as well as uninsured. They told me they had an opening at 3pm. Done. Put my name down.
I got there a little early to fill out the new-​patient paperwork, which was surprisingly short. Other Unilocalers had prepared me to wait a bit. In fact, I’ve never been to a doctor that saw me at my appointment time. I waited patiently.
Dr. Putta at last came into my room, with a smile on her face and a VERY calm and soothing voice. I was kind of nervous since I’m a borderline hypochondriac, but her demeanor INSTANTLY put me at ease.
I explained what happened and she very slowly and cautiously went over my entire scalp, carefully pushing aside all of my hair. She assured me that I shouldn’t worry, and explained why the headaches were happening. I asked what she thinks about me going to the chiropractor, since I also cracked my neck a bit, and she strongly urged me not to.
She prescribed me a muscle relaxer, but told me that Motrin is probably fine. The prescription is only if things get bad. Like everyone else, she gave me her personal cell and pager #‘s. WIN!!! She listened patiently while I asked a few more questions. I appreciate that she took her time with me.
After all was said and done, I was charged $ 50 for the appointment. Not bad, not bad at all.
I recently signed up for insurance, and I’m really hoping she is on the list of doctors. I would look forward to having her as my general practitioner!