H&R Block

WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED !!! If you want your taxes done correctly do not do them at H&R Block. Representative at H&R Block made a mistake on my 2013 tax return. Openly admitted to making the mistake and I still took the hit financially because of it. May I add, it was a very simple mistake on a very basic 1040 tax form. So if you have a more complicated tax return, keep your fingers crossed they won’t fuck it up! Took me forever to hunt down the representative (also the manager of that specific H&R Block) that did my 2013 and 2014 tax return because so many of the offices were closed.
Pleaded to the Corporate Office of H&R Block, to see that the mistake was not my fault and was instead the fault of the representative of H&R Block. Seeing as I am a college student and did not have the money to spare to pay back the money that was owed due to this mistake, I was hoping they would have some compassion and understanding. Instead they completely disregarded my case and basically said «sorry we made the mistake but there is nothing we can do»
I WILL NEVER AGAIN GET MY TAXES DONE AT H&R BLOCK AND IF YOU WOULD LIKE YOUR TAXES TO BE DONE CORRECTLY, I WOULD HIGHLY RECOMMEND TAKING YOUR BUSINESS ELSEWHERE!!!

First time filling with H & R Block and my Tax Associate, Nada, made me feel comfortable and helped me get the best rebate I could get. Highly recommended.

Have used Drew Smith for the last 5 years. He is very professional and helpful. We would highly recommend him to everyone.

When I was just out of high school I always did taxes myself– I didn’t see any point in paying someone else to do a 1040ez. When I started having to factor in distributions from stock and other types of assets (mineral holdings, HSA accounts, business write-​offs) I wanted to make sure I wasn’t leaving «anything on the table» (or off the table!).
On a whim I dropped by this office while visiting my parents last weekend. HRB was advertising some really good deals and I actually had all my tax stuff with me since it was on my to-​do list.
I sat with their (branch manager?) Drew who organized my various tax documents and basically explained what my liabilities were and also where I could take deductions for business. Drew spelled out exactly where I could and couldn’t take those deductions (booyow!) which was a huge help because my chief concern is that I’ll misrepresent my tax liability by mistake and get hit hard down the line without realizing I’ve done anything wrong.
Anyways, big props to Drew for streamlining (what looked to me to be) a confusing jumble of tax documents.
I never thought I’d use a place like this to do my taxes but H&R Block is running a killer deal to file and, with people like Drew at the helm, you know you’re getting 100% honest, professional work.
Thanks again and I’d totally recommend!

Fast, friendly, and knowledgeable! Got me everything I expected and even some I didn’t!

Don’t go to this branch. They screwed-​up on my boyfriend’s taxes over five times! He had to get them re-​done my someone else. Such a waste of time.