Farmers Insurance – David Nunez

I emailed to get a quote for flood insurance and got the quote along with a form to fill out. I did this and called the agency to ask to whom I should make the check. I was told I could pay by credit card or make the check to the agency. I mailed the check and form. Then, several days later I get an email that I need to fill out a form allowing them to go directly into my bank account for payment. After more days and emails, I am told this is because I made it out to the agency directly and not to the National Flood Insurance. I am so disgusted. More than 2 weeks have gone by to even start the 30 day waiting period for flood insurance to be effective. It’s disgusting to waste time calling and then can’t depend on what you’re told,

This exceptional family owned/​operated business has been my agency for almost 20 years. I would never go elsewhere.

I’d never go anywhere else than the Nunez agency. Maybe I could save a few percent by switching to (insert favorite anthropomorphized animal mascot) insurance, but the time I save by staying with an agency where I can call or text directly what I need and they just take care of it is worth a few extra dubloons per month. No confusing phone menu’s, long hold times, or long lines. I call, text or pop by and get help immediately and correctly the first time.
Oh, and the team calls me sometimes with ways I can save more money or to remind me to do something. What?! Yes. Fact. So easy. No brainer.

Very happy to report that they resolved the problem to my great satisfaction. Kudos to BEVERLY at Farmers… I am her biggest fan!

David Nunez Co. are awesome!!! I was recommended to use them by a work co-​worker and I am so glad I did. They have been nothing but professional, considerate (calling me to let me know the payment is due in a couple of days) and extremely helpful. The previous review – having read it carefully – does not make sense. It sounds more, like sour grapes as she didnt realize she had to pay a large payment upfront. If they are refusing to pay her, its because she owed that — no business is going to put their license in jeopardy for a couple of thousands of dollars. Her story just does not add up or pass the smell test. If any company takes unwarranted funds, that is FRAUD and you could be prosecuted. So, I found it interesting that she didnt say she has contacted the District Attorney’s office and the Attorney General to report it.
I highly recommend this insurance agency, they are awesome!!!

Worse experience possible. I have been a long-​term client for almost 15 years. David Nunez Farmers double-​billed me for 4 months to the tune of $ 2624.98 (both to my credit card and auto-​withdrawal from my bank account) and are doing nothing to reconcile it. I have received a couple of emails explaining charges, but not one addressed the double-​billing.
A child could look at the two statements side by side and see how they made the error. The exact same amounts were charged on the same day to both accounts in error. I disputed the charges with the credit card company since Farmers took no action. Farmers responded by withdrawing double amounts from my bank account without my authorization to make up for the charge reversal. They are now threatening to cancel my entire coverage if I do not pay by … TOMORROW. And, their billing person is out of town enjoying a conference.
If you own your business, have a job, a family or anything else going on in your life that requires your time and attention… go elsewhere. This has taken so much time and created so much stress… it’s just not worth it.
That being said, my agent Beverly, has always provided great service, great response time to questions, etc.