Burbank Prosthodontics & Implant Dentistry

Like most to us I dread going to the dentist. They are friendly and make you feel at ease. After the examination he went to detail what needs to be done. He totally understands the financial aspects of it. He doesn’t do unnecessary work to which would be beneficial to him. He explained there maybe a need for 2 root canals. Instead of doing that he took off the crowns and cleaned it out. He then put some sorta of gel in where it would eat away over time. He covered it with temporary crowns. 6 weeks later I no longer needed root canals! All of the procedures were virtually painless. He is very knowledgeable. If you haven’t seen a dentist in a while this is the place for you.

Said I had 8 cavities. Got a second opinion from 3 dentists who all said I had 1 cavity.

Huge ordeal and I didn’t even have an appointment.
I made an appointment to have a crown that doesn’t seem to reach the gum line looked at. My current dental office dropped the ball with submitting insurance paperwork, its hard to get an appointment and my crown fitting issues weren’t addressed at the last two appointments. This is why I’m shopping around for a new dental office and thought I’d give this place a try.
The website said that a consultation was free yet I was told the appointment would be $ 50. I agreed as I received a call back while I wasn’t in front of the webpage with the free consult information. Otherwise I would have gone with another dental office.
Upon going back to the website to get directions for my appointment, I saw that full mouth X-​rays, plus exam and cleaning was $ 59… Yet the woman who made the appointment said I needed to pay $ 50 for an X-​ray of one tooth (with the crown) and no full exam. When I called back to cancel for this reason, she argued with me saying that I wasn’t listening to her. When I finally said then feel free to tell me why, she responded with «if a patient has pain it’s different. You didn’t say you wanted a cleaning» I reminded her that I wasn’t in pain, nor did I ever say I was. I wanted to be sure the crown was done right and I was thinking of making this my new dental office. She said again that I didn’t ask for a cleaning and how it’s different when someone is in pain and I had to repeat that I was not in pain and that I never said I was. I also re-​mentioned that I didn’t want a cleaning and that wasn’t my point.
My point was that a full appointment, with exam and X-​rays was only $ 59 and I was going to be charged only $ 9 less for no exam, no cleaning and just one tooth X-​ray.
After being horribly rude and argumentative, the receptionist person finally cancelled the appointment. Her attitude and demeanor was awful and it seemed shady that they would charge one person almost he same amount for one tooth to be X-​rayed, when they charge almost the same for a full 1^st appointment.
The dentist may be fantastic, but I’ll never know… Thanks to the demeanor of the person who speaks to potential clients first.