Very disappointed in the service and experience. We are planning a move and found a great deal for a climate controlled unit online. When I called to see what I needed to do to start the process I left a voicemail. The return call said I needed to come in within 1 day or I would lose the online reservation. My husband left work early and drove to the location to process the application. When he got there he was told the rate and information online was incorrect and they would not honor it. The regular rate was not competitive so we will need to go back and shop around. It’s unfortunate that businesses today don’t honor their mistakes