Dunkin’ Donuts

This place is consistently run so poorly by young kids who don’t understand the concept of working hard. Frankly, they all need to be fired. They don’t even know how to pour a plain iced coffee. I returned my third cup today after these kids insist on adding flavors.

I love Dunkin Donuts but the quality of this location is lacking tremendously. I hate writing a bad review, but I have come here several times hoping for better results only to find the same problems.
The donuts have tasted blah. The frosted glazed tasted old and even my kids commented on different visits how bad they were. Also the iced coffee does not taste right… It has a different taste than I am use to having at different locations.
This spot is a convenient location but the help has had me repeat my orders several times and there seems to be a little confusion regarding the orders.
There are lots of Dunkin’ Donuts in the area pretty much serving the same thing but I think it’s easily to see when one is run better than another and I’d say this one is missing a little bit of the quality…

Saw the low ratings for this specific dunkin donuts location. But really, I have never had a problem. Manager is friendly. They dont even charge for water, unlike other dunkin donuts. I can say, that is a plus, not being nickel-​and-​dimed. I am not a frequent customer but I dont mind going there.

Worst Dunkin Donuts experience Ever!!! The cashier rushed me through my entire order, was snippy and acted like I was ruining her day by standing there. Had to wait forever for my coffee, which was so bad I couldn’t even drink. The donuts where cold and hard! I ordered chocolate iced and apple spice and my husband ordered glazed… they where all the same way. Tasted like they had been out for days! The manager did warm them for me, which I appreciated but they where still terrible! Don’t wait your time and money going here!

Worst experience ever. I just wasted 15 minutes of my life arguing with the staff member because of their mess up. I ordered three simple lattes, and got none. They rang in the wrong price, didn’t give me my price and took off way more from my card than what it should have been. They could not get the drinks correct, it took three staff members to try and figure out what was going on. And when I asked for my whole refund she wouldn’t put it on my card. When asked to have contact information for the owner they gave me a number for the store. This is the second day in a row that my order was messed up. By far the worst location I have EVER been to.

Great coffee, great service, and occasionally a free munchkin :-) Who needs Starbucks

there’s only about two cashiers there who are actually sweet to me. but other than that, it’s awful. im treated as if im a burden to be there and they act like its your fault if they mess up your order. i go there quite often to get my coworkers and i some coffee before a long day but i always go in prepared for them to mess up. the only reason i still go is because it’s close and cheap.

Cashier had bad attitude and iced coffee wasnt even mixed. Got two stars because the coffee was actually good once I stirred it myself. The least they could hav done is giv me a spoon

Seriously bad, we basically go there as a joke now just to see if «maybe» they will not screw up for a change but as usual they don’t disappoint in disappointing you.
The staff are clueless, they seem to all look like it’s their first day and as others said act like your interrupting their day. Last time they actually bickered into the microphone while we waited about how someone «left after paying» after they finally let us order and we got to the window to hear them still complaining I let them know quite frankly it’s because their service sucks. They pretended to listen and nod only to obviously not hear a words. Then gave me a mocha/​caramel coffee and some other abomination instead of a Mocha and then my wife’s caramel. But hey it’s only the 3^rd time they made that mistake. The manager needs to quite hiring his family and get some actual employees

The employees here are the rudest I’ve come across and don’t come in late expecting fresh doughnuts like you would find at Krispy Kreme. We arrived about 30 minutes prior to closing. By the time we got to the cashier she informed us we had 5 minutes to eat and that the lobby was closing! Ahhhhh NO! I bought by hard stale doughnut and decided I would stay at a table until I was finished.
It’s rare that I have to give a business one star but when I do it is deserved! I will make the drive to Johns Creek to go to that DD from now on. Hopefully the service there will be better!

If you’re a fan of indifferent service then this is the place for you.
The donuts are NOT the freshest but that’s what I get for not going down the street to Krispy Kreme (usually because I don’t want to get in mall traffic).

Service here is normally not star worthy at all, but I was pleasantly surprised by the friendly, courteous woman who served me this time around — maybe she’s new? Since my fam lives nearby I end up stopping here a few times a year simply because there’s nothing much else around there… and they certainly know it, hence the typically atrocious service. But I walked out of here this time without having to ask them to correct my order. Yay!
Pros: store is very clean and well maintained, also has a Baskin Robbins ice cream shop within.

I really like this Dunkin Donuts. The staff is always nice, my donuts are fresh and tasty. I love enjoying the occasional maple donut on Sundays and this is my first stop. I like to pair my donuts with an iced latte from Starbucks but next time I’m here I am going to try one of their iced lattes. They have a huge selection of donuts and bagels. Last time I went I had a bacon, egg and cheese croissant with a maple donut and hash browns and it was really good. My sandwich was warm and toasty, and the hash browns had some kind of herb in them which was pretty good. Next time you want a sugary treat for breakfast give this place a try.

Just went here for «National Donut Day». My sister and I each ordered one coffee and one donut {which were free} and then my sister tried to order and pay for an additional blueberry cake donut. The cashier {Eden} kept telling us she already gave us the donuts and that there was no charge and we kept trying to tell her we wanted to PAY for an additional donut. Needless to say, after 5 minutes of getting NOWHERE with our order, we paid for our coffee and took our two free donuts and forgot about trying to purchase an additional donut. SO frustrating.

Went here for Baskin Robins– nothing more disappointing when you want a hot fudge sundae and you get a carmel sundae. Not the friendliest place either. Won’t go here again, ever.

The Flatbread Eggwhite sandwich was stale, tastless and literally flat.
Coffee wasn’t alot better. what a Buzz Kill.