I would give them 4 stars. Our move was stressful and it was a very hard move. Nothing went perfect but these guys got the job done for the most part. They had to move furniture from 2 houses to 1 house which was obviously more work. It took 10 hours to get all of this finished.
J H.
Tu valoración: 2 Flowery Branch, GA
The odd thing about these movers is they’ll say«yes» to everything asked over the phone when you schedule the move, i.e., «Can you provide help with packing? Yes!» «Do you wrap all the furniture? Yes!» But when they arrive, not only is there a slow moving crew, they don’t pack much, complain about it, and whatever they pack, they don’t pack it well. I have scratched furniture, cracked glass table tops and damaged door jamb trim. They left some small things at the old residence that I asked them to pack.(At the end of the day, someone asked if everything had been packed & «what else» needed to go? At this point, we were $ 700 into the day and I had already asked them to pack the material so we left what we knew we could manage ourselves.) They were not expeditious and truly lacked a sense of urgency. We even helped to move things because it wasn’t going quickly enough(they told us not to help but who wouldn’t — time is money!). It took 7.5 hours to move ½ of a home – mostly large items(dressers, a desk, a bed, and a good bit of miscellaneous items which we said when booking that we needed help packing.) As an anecdote, one of the guys had a cigarette break at 10:30 – about 90 minutes into the move. There was also some bickering among them and didn’t seem to work as a team. For example, it took 3 men to move one sofa – my fiancé and I had moved the same sofa by ourselves twice. One of the men also stood around a lot and his supervisor(though it wasn’t very clear who that was…) didn’t say anything. The door jambs at my new home are damaged – good attempt but not a great execution.
Terry e.
Tu valoración: 5 Duluth, GA
Everything went as well as hoped. They were prompt, strategic, effective, and efficient in the move. The men were professional, courteous, and personable to work with. The final cost was exactly as expected with no extra charges or hidden fees. They worked at a very quick pace. The men scored extra points by lifting my full size elliptical machine, avoiding the extra time to dismantle it. I highly recommend them and would not hesitate to hire them again.