Walgreens

You wrote a review for Walgreens
3 days ago
1.0 star rating
12÷1÷2015
Had a terrible experience at Walgreens on the Southeast corner of Buffalo Grove Rd. & Aptakisic. Their flyers, e-​mails and newspaper ads all advertised Senior Day for Dec. 1^st and seniors were to receive a 20% discount on all items that weren’t on sale. When I went to check out I was told I could only get a 15% discount because their registers weren’t programmed for 20%. This is a discount that is given the first Tuesday of every month so it was nothing new. I stood my ground & found a cashier who gave me the 20% discount by using a calculator and then ringing up the charge. Needless to say, I will not be returning to this store in the future.

Had a return and received a gift certificate and your not allowed to use it on dairy. That’s an inconvenience.

I been to several Walgreens and hands down this is the best one. Very easy to get in and out without being as crowded as the others. The people who work there are very helpful and the current manager Marquita is so so helpful!!! She spent above and beyond helping me get pictures for a collage for my Dad’s 80^th Birthday party. They turned out great!!! I could not have done it without her.

Attention Walgreens.
If it’s going to remain your policy to shut down 1 of the drive thru lanes, in an apparent cost savings effort, it will be my policy to take my biz to CVS.

It’s funny to read reviews of people complaining about pharmacy service — God forbid they have to wait for more than 10 minutes! Walgreens is Walgreens — better than CVS, more organized, and consistent. Overall this is a solid location and I’d really have to search myself to find any valid complaints.

Walgreens are pretty much the same, until you have a service problem. I bought a bottle of wine listed at 4.99, and was charged 7.99 at the checkout. The manager walked back with me to to the area, and admitted that the posted price was an error – but refused to honor that posted price for me. If Walgreens management is seeing this, the only way I can help identify this ‘manager’ for you is to mention that she was African American. I don’t mean anything more than that, only to help identify this person. And, if that is your policy, to dishonor posted prices, you should do better to post the correct ones…

Every time I come to this Walgreens I wonder «why do I continue to come here?» The service at the pharmacy is terrible. It’s omg slow. I literally downloaded the application just to Unilocal a 1 star while I’m standing in line…

I’d give the morons in the pharmacy a zero if I could. Reading throught the other reviews I see: 1. Im not alone and 2. the problem has been ongoing and nothing changes. I personally am in the middle of filing a HIPPA complaint w/​US Dept of Health & Human Services against these morons. I pulled in to the drive through with an acquiantance driving, immediately after some surgery, and handed the RX in for pick up later. I have been going to this pharmacy for 8 years, I am in their system, I filled all my personal info out on the pain RX, but the moron woman pharmacist INSISTED on yelling over the loudspoeaker so that it could be heard half a mile away all my personal info. I asked her not to when she started, told her I caould call in 5 minutes when I got home, but she insisted on looking every bit of info up and then REPEATING IT on the loud speaker. What a moron. I said to her — «That’s a HIPPA violation you know, and thank you for yelling that all over hells half acre. If I wanted the world to know all that info I wold have told the world myself.» The moron just laughed. Seriously — these people don’t have brain cells and can’t think outside of a box. My thought is — if she doesn’t like her job enough to do it right there are plenty of people waiting on the sidelines to fill her shoes. So my personal challenge now is to make sure she loses her job. If more people did this maybe Walgreen’s corporate would get the hint. Now that Mariano’s took over Dominicks I can simply transfer my prescriptions there when they open. YAY!

Absolutely the slowest Walgreens with the most incompetent employees. As if waiting in the pharmacy drive-​thru line for 15 minutes wasn’t bad enough… I pull up to the window and am told my rx wasn’t processed (I called it in day before). Then my medicine which wasn’t filled 6 days ago is in and out of stock the same day, can you make up your mind?! I have been hung up on before by a pharmacy member too… Given the wrong amount of pills (noticed cuz it said it on the bottle) & my pharmacy questions are so hard that three managers, 5 employees, and 30 minutes later. someone can answer me.
Then there’s the inside of the store… I would blame on it the fact that they don’t know English or I can’t speak it, but there was a lack of listening and comprehending the words that were coming out of my mouth. Period. The managers don’t read the rewards points and that whole program is a bunch of bull $#!%. Can anyone tell me why I keep refilling my prescriptions and my points are still the same?
To sum it up: if I didn’t have prior authorization at this Walgreens location, actually if my insurance covered ANY PLACE other than Walgreens, I would be there in a heart beat.
THE END =]

one of the nice walgreens in chicago land. They have good cold sandwiches.

After a rather large debacle with another Walgreens in the area, I trekked (okay, it’s not that far, an extra 10 minutes) to this Walgreens to pick up my (last minute) holiday cards, which I’d uploaded online using the Walgreens website and their custom card maker.
The process (the second time around) was painless, and the staff at this store was much friendlier than the first. They apologized for my inconvenience, and the two stores coordinated to ensure that I was not charged for my order (80 holiday cards for free? Score!)
This Walgreens has the new setup with the «fancy» interior and «open» floor plan. It was clean and spacious, even though it was crowded. I do still find it difficult to find things in these new Walgreens, because nothing is where it used to be, but I’m sure I’ll get used to it eventually.

Walgreens has really moved up in the world, they have everything here!!! I signed up for their rewards program and it’s actually really cool, for every 5,000 points you get, you get $ 5.00 off your next purchase! I think that’s a pretty good incentive! W… keepin’ it real!

I did not have any problems with this Walgreen’s. I never go here but it was on my way home from the doctor so I had her call it in here. The prescription was ready before I even got there. The technician at the counter was super friendly. I was in and out super quick!

It’s the new «wellness style» store with produce, Salad, & premade sandwiches. The style of the pharmacy area looks more like a doctor’s office. And there is a wall with giant touch-​screens if you don’t want to interact with a human being. It reminds me a little bit of the continence stores in Japan.

Not a fan. I’ll totally stick to my regular walgreens at 15 N. Buffalo Grove Rd whenever possible…
The guys working the drive thru are NEVER friendly. And I think they messed up one of my prescriptions — but I can’t say for sure.

This is the Walgreen’s at Buffalo Grove and Aptikisic Roads and the people in the pharmacy during the past 15 months to two years are the worst. Either they’re all inept or they just don’t care. In the last fifteen months, eight of my prescriptions were botched. Three times I’ve gone there to pick up my prescription only to be told they didn’t have the medication but would get it in a few days. Nobody ever called to tell me this. Twice they gave me the generic when I told them I didn’t want the generic when I dropped off the script. Three times they gave me only part of the prescription. And once they asked when I wanted to pick up my prescription and when I said 5:00, they said, «okay», never telling me the pharmacy closed at 5:00. Today was the last straw. I picked up my prescription and the young woman said, «I put them in two different bottles because they’re from different manufacturer’s. Is that okay?» I told her that was fine and came home. A few hours later I went to take my medication and see they gave me only 15 of the 40 pills I was supposed to get. This was on an antibiotic, mind you. That’s it, I’m done. I’ve registered complaints with them four times and they haven’t gotten any better. Since they consistently make these kinds of mistakes, I’m afraid they’ll completely botch things up one day and it may be fatal. Walgreen’s has now lost my business, I’ll go to Osco or CVS. For everything. I can’t support a business with people who care so little about what they’re doing — particularly in this economy.