Royal Touch Car Wash

SO DISAPPOINTED! Don’t go here! If I could give them zero or negative stars I would. Lazy workers that use the same grungy rag for inside and out — the inside windows are greasy and smudged! The outside is not wiped down all the way — they only wiped as far as they deigned to reach!
After asking numerous times to have spots and marks removed, the men wiping down the inside and outside of the car just refused to do as I asked. Finally my husband said let’s go. I could understand IF there were a lot of people waiting for interior cleaning but we were the ONLY car and they still did a crummy job. Obviously wanted to go back to lounging around instead of doing their job.
Definitely NOT worth the $ 27 we paid! $ 27! A total RIP OFF for going through a stay in the car wash. STAY AWAY!
Before writing this review, I attempted to call the company but no answer — SAD.
Saturday, January 17, 2016.

Bait & Switch! Called earlier in the week and told them exactly what car I had and they quoted me $ 199 for a complete detail. When I showed up for my appointment the same guy informed me that the $ 199 price was only for sub compact cars and that mine would be significantly more. I own a sonata it’s not a big car. What is with car washes around this area, can’t find an honest car wash.

I have used them on multiple occasions and they always do a top notch job! They are a great service in Buffalo Grove for anybody who needs work done on their vehicle!

Absolutely worst car wash I’ve ever been to. I purchased $ 23 ultimate wash and car came out as dirty inside as was when I come in. They told me if you want your car clean you have to pay more money. Same attitude is at they’re other location in Rosemont. Don’t waste your money Just go somewhere else.

If you get a coupon from them, toss it! Tried using it and there was no replace to redeem it as everything is automated when you first drive in. At the end of a poor wash job, I was told by the guy drying off the car that it was too late to redeem it. The wash job and interior cleaning were fair at best. Very poor customer service. Not worth it.

Really bad costumer service
Even its not worth the 10 $ the dryer wasn’t enough good to dry the car and u don’t even get a free vacuum
They just asked me to pay extra 14 $ for the vacuum
The staff are awful especially the manager
And they don’t talk english so there is no way to deal with them
I don’t recommend for anyone

Excellent car wash, you drive up to the pay kiosk and a team member greets and assists you in your purchase. For a carpet shampoo you don’t need a reservation, but for a full detail you do need a reservation.
Please bring cash to tip the many team members who work hard to get your ride shiny and fresh.
One star short of five because they never pick up the phone.

This car wash is very conveniently located close to work & I have used it before with mixed results. Never again.
During a recent visit, the car was not even close to being clean after going through the wash. I asked to see a manager and they left me waiting in my car. Eventually, I went in, got the manager & showed him the still (very) dirty car, he responded that because I bought the inexpensive outside-​only wash, I was out of luck. Nowhere is there a disclaimer that says «if you buy this option, we don’t have to actually clean your car.» He told me I could buy another wash. They refused to make good on my wash purchase. Absolutely terrible customer service.
STAY AWAY FROM THIS PLACE!

I freakin’ LUV this place! This is definitely my go-​to car wash. Wish I could give more than 5*s!!!
Last Wednesday I was short on time and needed my car cleaned. I searched Unilocal for «car detail near 60 016» and a handful of choices were returned
I went here based on Unilocal reviews, and ended up having a fantastic experience
My BMW was spotless, and honestly, smelled brand new. I was kind of shocked. I knew it would be clean, just not THAT clean. Super impressed. Seems like he has a great thing going, and I will definitely recommend him to others. And my favorite part is every time you have royal touch wash you will get free fragrance and 5 day time to wash it again.:)
Next time i visited with exterior wash coupon and want to have interior clean as well and they just upgrade my package with the price difference, wonderful customer service

Went in for a detail today. I paid then saw that I had to wait a while. I asked the manager to just clean the inside of the car and would come back for the detail. I asked for my money back and was going to buy a lower wash so I asked for the 5.00 coupon back and he told me he threw it out and I should go look through the garbage can. Such a. Poor way to treat a long time customer. I will never go back and I hope whoever reads this won’t either.

My car was a mess after not being cleaned on the inside for a few months. I have 3 kids and there crumbs everywhere. I paid for the Royal Touch Car Wash which was an interior and exterior clean. The outside of the car looked like it ran through a «water only» car wash. The guys did a decent job vacuuming the inside of my car, but that was all that was good. There was some dried up drink spilled that they did not attempt to clean, and the windows were streaky.
Next time I will pay a little more to go somewhere super thorough.

I have to update this review after going there on 3÷26÷2013. I am so disappointed with the level of service I was given. I had the basic in and out package — 14 bucks + tips (I always tip!). The interior job was a disaster. They didn’t even rinse out my carpet protector. Please see attached picture. I had a soda spill a week ago and I can still make out that they didn’t clean those out appropriately. The big let-​down was that they broke my license plate holder (front). I brought it to the service guy’s attention that my license plate and the holder were gone. They had to look for it and when they brought them out, they said that the type of holder I had always breaks. They also indicated to me that it happened to other customers as well. If they knew my type of holder would break, shouldn’t they say something in advance before it breaks? The bottom line is, I guess, they just don’t care and don’t respect my possession.
I am beyond disappointed after this service. I hadn’t had any problems in the past and this is just bad. What happened to you guys?

I love this place! I’ve been going here for a couple of years, though I regret to say that I’m pretty bad about taking care of my car.
Regardless, this place is super fast and convenient and does a good job, to my standards. They have an automated machine to swipe your card and choose your option, although somebody usually comes out to work the machine for you. Sure, they try to upsell you sometimes, but I politely say no (usually) and they don’t mind. They’re always very friendly. They’re really reasonably priced, too. It’s only $ 5 for an express wash (maybe the price increased since Will R.‘s review in April) plus the tip for the guys that towel dry. I’m usually in and out in 3 – 5 minutes. (Their interior/​exterior is also really fast and they’ve always done a fantastic job in my book!)

It’s $ 3 for a car wash plus tip to have 2 guys dry the car with towels. They are the Jimmy Johns of car washes. Super fast. Use credit card to swipe and go. It’s so cheap the monthly car wash card doesn’t make sense. I’d have to wash my car more than twice per week to breakeven. They are victim of their own success. :-)