Midas

I have been coming to this location for the past 5 years. It is so close to downtown Buffalo, I am able to take advantage of the drop off/​pick up service they offer. I have had my oil changed, new tires, tie-​rod replaced, new breaks, new head lights, inspection and more done on my car. Pat is very knowledgeable and runs a «well oiled» shop. HIs mechanics know what they are doing and whether it is Gabe or Andrew answering the phone you will always be treated with respect. It is nice to know, I can depend on an honest shop to take care of all of my car’s needs. Thank you Pat and staff.

Stopped in this afternoon with my girlfriend’s car because the skid plate was dangling. They immediately put the car in a bay and in less than 10 minutes had me back on the road. Both guys we talked to were polite and courtesy. Very happy with the service we received today. Thanks guys!!!

I’ve come here several times for service and my annual inspection. The shop is well run, and the staff are polite. It’s sad that I have to say this, but I’ve finally found a repair shop that doesn’t try to make me feel stupid or charge me for things I don’t need. (Northtown dealership tried to tell me I needed new rotors the week after Midas had replaced my brakes and told me the rotors were fine.)
The first time I stopped in to have my brakes checked, I was shocked to learn that I had been driving around for 4 YEARS without rear brakes. My brakes were misaligned and should have been reset when I got my tires rotated. No one else caught it. They could have sold me new rear brakes and I would never have known or even suspected. In fact, the shop owner took time to make sure I understood how this happened.
After letting my car sit for a week, I noticed that my brakes «crunched» when I stepped on them. At 7am on a Saturday morning, I called Midas. I didn’t really expect an answer since the shop didn’t open until 8. I was surprised when the phone rang through to the owners cell phone. He very nicely explained why this was normal, how to make it stop, and even offered to check the brakes out again if I wanted to stop by the shop later.
Since then, I’ve come back whenever I needed something done with the car. If it might be covered under my warranty, they let me know so I can bring it to the dealer.

This shop is in a convenient location, right across from an exit ramp connecting the Niagara River section of the thruway, making it particularly accessible if you live or work downtown. Even if I lived further away, the courtesy and professionalism found at this Midas location would be well worth a drive.
The work is honest, complete, and thorough; they have never tried to sell me procedures or parts that were unnecessary for my fourteen year old car. Call ahead to make an appointment, he does a good business with fair prices, and has a solid, knowledgeable team.

Went in for an oil change today and they had me in and out in no time. The owner was great and talked with me the whole time, so the whole process went very fast. I have always gone to this Midas and I highly recommend to anyone interested in getting work done on their cars. A++

The team here was very helpful and efficient. I had a flat tire, they patched it up quite well, and with a quick way about them. Since it was a flat, I didn’t have an appointment, but they fit me in which I think is a very courteous gesture.
I will agree with another reviewer — the owner is a buzzcut, army kind of guy who can be gruff. But it’s all just demeanor and he’s completely professional about it. Just the facts ma’am. The kind of person you want in a situation like the mechanics — not someone who’s gonna weasel around.

After using very poor judgment and taking my car to Pep Boys on Elmwood for several years I was becoming sadly accustomed to poor, over-​priced service from young, inexperienced, rude mechanics and indifferent staff (with limited exceptions). However, after my tire went randomly flat whilst driving to work I had AAA tow it to Midas on a friend’s suggestion. As soon as they had the car up on the lift they quickly identified the problem and brought me right into the garage to show me — my aluminum rim had small cracks in about 30 places!!! I had just had my back brakes replaced not long before at PBs — it stood to reason one of their mechanics had beat my rim off with a non-​padded hammer, causing hairline fractures that eventually split, letting the tire deflate (a common amateur move). Midas was amazingly understanding, let me leave the car there while a friend drove to my parents (2.5 hours away) to pick up my spare set of rims and charging me a very small fee to change it out and check my other tires. After that I was hooked.
I’ve taken my car here for everything from ball joint replacement to switching out my starter to my annual inspections and they have always been fairly priced, thorough and provided quality service. They can be very busy, so it is best to make an appointment well in advance if it is a non-​emergency situation, but they try their best to accomodate you. The owner (the garages are actually franchised and just Midas-​owned in name) is an ex-​marine or army member, per my friend, and can definitely be Mr. Gruff Buzzcut but don’t let this deter you. He is very professional and runs a tight ship of largely older, veteran mechanics. The only younger person I’ve ever seen here was the owner’s son, who I was told usually gets the «crap work» jobs the other guys don’t want to mess with to cut his teeth on (like spending 4 hours taking out the rusty bolts on my ball joint). The mechanics are usually very affable and are very willing to walk you right in the shop and show you what is up, a must for someone like me who grew up around mechanics and knows enough about cars to know when I’m being swindled but enough to fix them myself. They never treat you like an idiot or try to bamboozle you into buying things you don’t need. If there is a legal, safe way to fix a problem on the cheap they will find it for you, especially if you are driving an old clunker like mine.