This is an odd review in that I have not had work done here, only ordered to go here for a visual/photo inspection as a result of switching to Liberty Mutual. My initial contact with my phone call was with Ashley. Neither nice nor nasty but strange. Followed up with the actual visit and met the«nasty» Ashley. Rude, condescending and super self empowered. I could have/would have skipped this interview/photo inspection completely and gone elsewhere. And I shall for my last vehicle. I did not pay for this required visit but you better believe that based upon today’s interaction I shall never bring business here. Ever.