Buffalo Medical Group P.C.

If I could leave zero stars, I would. My doctor prescribed me unnecessary medication with no follow-​up and didn’t explain that getting off of that medication caused withdrawal symptoms. I had to see another doctor to be properly weaned off of it. Additionally the office and the doctor billed me TWICE for one visit after making it seem like I didn’t need to come back for another visit. Once I discovered this I asked for a refund and they refused. I also had to use their after hours clinic once, paid for that service, and received NO medical care. They sent me to the ER where I discovered it was a treatable issue that they should have caught. They refused to refund my payment for that visit as well.
Save yourself the trouble and find a doctor that cares about your health instead of going to this medical group that only cares about your WALLET.

There are benefits to sitting in the waiting room here. And you probably will wait. Even if you are early in the day. Or like us, arrive a little early and still wait past our appt time. But I digress. Those advantages. I can catch up on overdue Unilocal reviews. Which I’m sure many of you have seen over the past few weeks. Those mall store reviews I wrote but never dropped into Unilocal to post. Or where I had to add the business before I could post.
They have one of those horrible tv systems here where they tout the greatness of their Drs. And their facilities. Sigh. Its just a tad too loud to be able to mentally ignore it. Why do places think this is a good idea? Especially if the info is the same each visit, and those visits are 6 weeks apart? The magazines are barely ok, if there are any. We bring puzzles instead. But if you are counting on the magazines, you may be disappointed.
Parking tickets get validated here, so be sure to bring yours in. I think its $ 1 if you get validated and $ 7 if you don’t, but don’t quote me on those numbers. And could be more if you are here for more than an hour, we rarely are. That’s only for the lot next to the building though. If you park in the Hospital lot you wont get validated here. And if you park in this lot and go to the Hospital you wont get validated there either.
However, all that annoyance being said, the Dr we see is quite competent and I’m happy with the care we are receiving. Hes actually a nice guy and he knows his stuff. The three stars is for the office experience, not him personally. He would be getting 5 stars. As would his office personnel. His PA on the other hand would be getting far fewer stars, but we come early in the day now, before the PA is on duty. One might think we come early to avoid the PA. Could be. Ill never tell.
You can thank his office for all the recent Unilocal reviews though. More coming. But Ill be done by our next Dr visit I think. Thank goodness for Kakuro puzzles.

I recently had a colonoscopy. The staff was friendly and efficient and the doctor helped me with a difficult issue. I was extremely pleased with the efficient and focused care I received.

My wife made a same day appointment here — she wasn’t expecting an immediate opening so the fact that they gave her a same day appt. was stunning.
Unfortunately that’s where the good news stops. They gave her an appointment time. She arrived the standard 10 minutes early and completed all her paperwork. TWO (2) HOURS LATER she was still sitting in the waiting room waiting to be seen!
WHAT THE HELL IS THE POINT IN GIVING AN APPOINTMENT TIME IF YOU’RE GOING TO BE 2 HOURS LATE IN SEEING THE PATIENT???
Of course they didn’t delay in taking her co-​pay — that was demanded up front; otherwise my wife said she would have walked out the door after having to sit around that long.
Bottom line: Disrespectful of others’ time; lack of service and courtesy. With service like this we’re surprised they actually still have patients. Of course what are you going to do if you need to see someone for a problem right? Which is the infuriating part; If you don’t like it [waiting around on them], suck it up! You’ve got very little choice when you have a desperate need for a service/​visit.