Big Air Trampoline Park

Visited on a Saturday with my 6yr old daughter. 4pm. Big mistake. Long lines for every area in the park. Literally did the joust thing and the trampoline pit for 10 min and that was it. My last go I waited in line and I was 3 from the front and at 503pm they said no more. No mercy. So that’s it. $ 28 for 13min of jumping. Don’t waste your time on the weekend. Maybe weekdays better? Dunno

This place is bananas crowded but wonderful for birthday parties. We just had out son’s 6^th birthday party here with 9 of his friends and it was a great experience. The entire staff was very helpful and friendly. The gal that hosted our party area exceeded my expectations with her service and attentiveness. The pizza is horrible– generic and almost inedible but the party as a whole was a success and extremely convenient. The staff made it stress-​free for me throughout the entire process which is a life saver for a working mom like myself!

Big air in Buena Park was A-​O-​K. Definitely not what my group and I expected. Waaaaaaaaayyyy too many little people running around. I mean I get it, it’s for kid’s party, events and etc, but when I read the reviews some said it was for all ages. To be honest I was embarrassed to jump around with a bunch of kids. I was also afraid I would hurt one. The whole place smells like cheesy feet. Maybe it just wasn’t for us but it could be for you and your group. Who knows.

This family loves Big Air trampoline park! The staff is friendly and goes above and beyond to make everyone happy.

This place is fun! Even for adults. It is located in the mall so lots of kids go here. There is a lot to do but you get so tired. It is also quite expensive so I personally think 1 hour is enough. $ 16 for an hour and add $ 6 for the second hour. You can go in the foam pit, jump on the jumpy things, fight on the stand and hit with those sticks, shoot basketballs, ride a bull, play dodgeball, and rock climb. Now how is that for a jam packed 1 hour! You sweat and get exhausted though. There are cubbies to put your shoes and it smells sooo bad. You can also buy lockers for your purse and what not and $ 2 socks if you forgot.

I love being able to do new and unique things, and this is definitely no exception. I came here with my friend and his son and spent a few hours watching him go ape sh! t in the whole place. It’s a great place for parents to take a breather from chasing their rug rats around all day, probably good to help wear them down for bed time later as well. If parents want to join in, they have to pay. The place does need to be arranged a little bit better, there’s a lot of kids running around, and things don’t exactly flow too easily, so they will run into things and each other. I kept having a massive fear that kids will get hurt here, but doesn’t seem like anything major has happened (knock on wood).

Very crowded. It’s adjacent to Walmart so the crowd just comes here.
There are other attractions here like the Bull riding and Sponge fight.
I would’nt recommend to go over there on the weekends.
Also what I found is the attire of lost of parents which is not family friendly.

Come prepared! Remember to have socks on. Ankle socks may slip off when trying to climb out of the foam pits.
I felt it was clean for a facility that’s always occupied with so many children. A lot of the parents were on the side watching, but I suggest you to get a wristband too ($ 14 for first hour and $ 6 for any additional hour after that) and get on the trampoline with the children. If you have smaller kids, it’s a nice safety caution to be right next to them jumping than keeping an eye on them behind the net wall.
There are so many different types of activities for different age level. I came with a 12 years old and a 14 years old and had fun in every single activity zone. There’s an area where you simple just jump and jump, and a rock climbing area where you can do a friendly race. The bull riding was quite fun as well.
It was a great value for the price, and would consider coming back.
One improvement I’d like to see is the staff handling the activity area/​zone to be more alert and attentive. Some obviously looked like they really didn’t want to be there. A little more smiling and interaction would be nice.

Best trampoline park not only in all of orange county but in all of Southern California! I absolutely love the management and the staff here. They keep the place so clean and everything is very enjoyable and easy to use. Marcus, Matt, and Patrick I’ve met personally and they made me feel so welcome here. I always recruit friends and family to come here. My kids can’t get enough of this place. They never get bored! Ian took great care of us in the food court. The pizza quality is actually beyond what you would expect from a jump place. I don’t mean that in an insulting way. I guess my expectations weren’t very high but they exceeded them anyway.

Came here for a kids bday party and our kids were in heaven. They love this place. The food that was served afterwards tasted like they were frozen so skip eating here.

What a neat place and a good time. Adults and children can have a lot of fun. They also have jousting and it was a lot of fun to do with the group.

Came here on a Saturday for cosmic jumping from 8−11pm. Not very organized, there were workers at each station but seemed like half didn’t care and the others had excessive control issues. Constant checking of the stickers to make sure they are current (seems weird to me) One of the sections were blocked off so no one could use the trampoline. My kids had fun so I guess it was a good night.

I recently had my son and godson birthday party here they had such an amazing time from the moment we walked in they had a sign up for our party it was so easy to know were to go to check in. The staff was wonderful making sure we had everything we needed. They kept refilling our pitchers making sure all was good. We will be coming back. Thank you Big Air staff great job !!!

Very crowded. The person I attended with is a gymnast and wanted to do some back flips and stuff but was told that she couldn’t because «too many people were getting injured lately,» (isn’t that why we sign a waiver so they aren’t liable for that) So she was unmotivated and left after like 20 – 30 minutes. First time and last time I will come to this place.

Came here on a Friday for a Bday 8pm-​11pm.
It was $ 15 for the 3 hours.
Kids had a blast. They were also very sore the following days from the workout. Staff was everywhere but I noticed some of them weren’t happy. It was like they just were there to collect a check, which, who isn’t…but at least make it a great paycheck. Lol.
Bathrooms were ok. The only complaint was the paper towels all near the trash. Maybe have staff check it more often.
I will be back!

Grown adults aka 26 year old going here for the first time. This place is for all ages (: there’s a dodgeball court (little and big kids)…beware the little kids have no mercy on the court, basketball court, zero gravity, rock climbing, jumping thing to the pit (:
I love it!

5 stars for our great experience here today — but we would not come back on a Saturday afternoon because of the huge crowds (not their fault). Good place (not great) for a kid’s party. I say that because we had my son’s birthday party here and the house was packed full. I felt like I had to watch my kids closely in case someone got hurt — there were so many kids flying all over the place, recklessly throwing their bodies onto the trampolines and matts. A head to head bump seemed inevitable. Luckily no incidents happened and there were plenty of staff keeping an eye out for the kids.
The five stars reflects the wonderful customer service we got from the front desk. They helped make our party easy to manage and were very helpful in making our event a success. What made us happy was the fact that some kids came late, but we were not charged for the latecomers even though they were still given stickers to play. The staff was prompt in prepping our tables and allowed us to stay a little later past our reserved time slot. They even helped me carry out the gifs to my car.
The facility looked new and had a better variety than Sky Zone and Sky High. Even though it was extremely crowded, the staff managed to keep everything clean.

Celebrated my son’s birthday here and it was a good one.
Big Air Trampoline Park is the newest tenant in the Buena Park Mall. (It’s closer to the Walmart side). I’ve been to other trampoline parks before, but BATP was by far the BEST I’ve been to.
I like that they had a separate trampoline set up for younger kids. (Dodge Ball, foam pit & trampoline area) that really left a big impression with me. 3 — 6 years old kids had their own place away from the bigger kids. A Plus for that.
The staff monitoring each sections were also very good with the customers. Not too strict with the rules. They let the kids go but still keeping an eye on them and only interceding when needed. The last trampoline place we went to enforced every rule by the book, after a while it wasn’t fun for the kids anymore. Another A Plus for the staff here.
The trampoline sections:
Dodge Ball Court (2, Regular & kid size)
Basketball Trampoline (2, Regular & kid size)
Trampoline Area (2, Regular & kid size)
Jousting Pit
Foam Pit
Trampoline Jump Pit
Rodeo Bull Ride, YES! You’ve got to try this one. Lol.
All the kids and the not so young had a great time with all the trampoline sections.
We also got food here. Pizzas, Chicken Tenders, Vegetable platter & Sodas.
Pizzas were surprisingly good.
Chicken tenders were the hit of the party.
Vegetable platter was okay only.
We booked a package for everything. Including the meal time. Standard was 40 minutes, if we wanted a longer meal time it was extra. We figured 40 min was enough time, wrong! The staff was very pushy about it. They kept coming to me or my wife to inform us that we had «x» amount of time left and we should go to the cake ceremony soon. After the 3^rd reminder, it was getting old and annoying.
Tip: get a longer meal time if you don’t want to be stressed out and constantly reminded how many minutes you have left in the dinning area.
Lastly, the bill.
Since we had some last minute cancellations (2) we had to tell them to deduct them from the final bill. They added 2 instead of subtracting 2 (it took a while to fix this issue). Then it got really interesting. Their register would not take the payment. It took 20 plus minutes for them to resolve their issues. The manager was kind enough to give us a few complementary passes for our trouble. That was appreciated.
Overall, my son enjoyed his party, everyone had a great time and the food was good. A few issues popped up at the end, but management handled everything correctly. For a newly started enterprise, I like what I see.
Try them out for yourself and decide.
2015 Review #50

«We have a grown man on our team!» one of the boys shouted.
I couldn’t help but smile at that remark as I waited in line to play dodge ball with second and third graders. For a second, I didn’t know if I should have felt embarrassed. But for me, I had a purpose.
Due to my peek physical condition at 28, I had the sole responsibility to carry my dodge ball team to victory. Being 5’9 and 160 lbs, I was the tallest and strongest player.
Only if places like this existed 20 years sooner.
Chuck E Cheese had its perks with arcades and ticket games, but lacked play pens.
Discovery Zone had a unique play pen, but was missing action themed stations like the Battle Beam, which is a Gladiator (TV Show) station, where your balance and hitting strategy come in play.
Admission
Must sign a waiver, which can be completed on the website or at the Big Air Waiver Station. If under 18, you need a parent to fill it out for you. If under 18 and a parent isn’t present, you need a parent to fill out the waiver online prior coming to Big Air.
1^st hour $ 12
Any hour after $ 6
Recommended
Big Air Socks $ 2 — Non slip
Parents
1. You don’t have to pay the admission if you’re watching.
2. There’s a seating/​lounge area in the middle of everything so you may watch your children run amok.
3. Free Wi-​Fi (bring your phones or tablets)
Food/​Drinks
1. There is a food/​drink bar called Big Eats.
2. If you bring your own food, there is a special picnic table area behind the ticket booth called the Mission Control Center to eat. You’re not fully inside if you eat there, but you have a slight view of the interior and can glance at all the jumping action.
Stations
Main Court (OGC Zero Gravity Court) — It’s a watering hole. The universal area where kids of all ages can come together and just jump around.
Battle Beam — Do you have what it takes? Emerge as a victorious gladiator as you try to knock your opponent down in a pit full of lions (just kidding).
The Pit (The Launch Pad) — There are two steps. Jump off a trampoline and/​or jump off and jump again on the side trampoline to do tricks and fall into a block foam pit. Let your imaginations go wild. It’s your job to execute.
Lil’ Air (Lil’ Gravity Court) — For the little jumpers out there that want to avoid the bigger jumpers.
Dodgeball (Haley’s Dodge It) — Wait in line, let the ref choose which side you’ll be on, wait by the end of the wall and wait for the whistle. After it’s all fair game as long as you don’t do head shots.
Dunk Courts (Space Slam) — Did you ever dream of being a participant in the NBA All Star Dunk Contest and be compared to Vince Carter, Nate Robinson and Zach Lavine? Well, showcase your skills here and post it on Vine and Instagram.
The Wall (opening soon) — A rock climbing wall with no ropes, but cushioned cubes on the bottom to ease your fall.
There are employees at every station making sure the kids follow the rules and don’t go too crazy. Most of them I talked to were awesome. I asked for tips and asked what I can and cannot do.
Everything is brand new, so worrying about dirty trampolines is unnecessary. I read in an other review that Sky Zone isn’t that clean of a facility. I want to see how Big Air can maintain it in the future years to come.
I raced to retrieve a ball as soon as the referee whistle sounded. I tried my best to run and grab a ball, but the socks I had on weren’t the Big Air socks. As soon as my hand tried to reach for the weapon (the ball), my foot slipped and I landed on my behind. Within in seconds, a kid’s pair of glaring eyes focused on me. What seamed like it was in slow motion, his eyes became bigger and bigger as if I were an injured Gazelle in the African Plains. Ball in hand and cocking it back, he went in for the kill. The next thing I know I was out and with my head down, I walked back outside the pen with shame. And this walk of shame continued several more times with the same outcome but with different scenarios.
With hindsight, I should have known my dodge ball skills were rusty. I must have played ten times and was always one of the first to get out. Some of these kids are pretty darn good. They must have had practice during recess and PE. A come back is looming and I’m seeking redemption.
I jumped, dunked like Russel Westbrook and Zach Lavine, battled it out at the Battle Beam against my wife, talked smack to the kids in the dodge ball pen and also lost miserably in the dodge ball pen and with all of this, the days before the smart phones and the tablets flashed before my eyes. As the normal kids couldn’t really afford the Nintendos and the Segas, they resorted to good old fashioned toys and outdoor games and my experience here is what brought it all back.
With that familiar jingle of «I never want to grow up…» in my head and the classic iconic image of Geoffrey the Giraffe holding a kid’s hand walking in into the sunset, I never did want to grow up.
I wanted to be a Toys R Us Kid forever.

We went with our kids during their Spring Break and I was surprised that there was a trampoline park inside a mall.
Upon checking in, I saw that there was a process that you have to follow. The first station has you filling out a waiver and you then go check in and pay. My wife noticed that you can fill this online before going to the park. I noticed that there was only one cashier at that point and the line was getting a little long. We waited about 15 minutes before they opened another register and the check-​in process went smoother.
We placed our shoes in the shoe cubby area and off they went!!!
Everyone going up the steps are greeted with the rule board. Off to the right are two dodgeball courts and to the left is the main body of the trampoline area. There is a pugil stick pit, a foam pit, a basketball area, and a main floor. In this area a parent area is located. There is a small shallow foam pit that parents can allow their tiny kids to play in. There are also comfortable leather seats in this area. You are required to wear socks here and they sell them for about $ 2/​pair.
There is also a snack bar and this establishment also caters to parties. During our stay, I overheard several people (parents and children alike) remark how much cleaner and fun Big Air is than SkyZone. I hope that they can keep this up.
We will definitely come back.