Rothman Institute

I traveled to PA from Maine on a recommendation to see Dr Mark Kurd for recurring back pain, sciatica, etc.
The visit went fine and Dr Kurd ordered an MRI to be completed in Maine, offering to have my results reviewed with me by phone to spare a trip for a visit that wouldn’t include more than dialogue of the findings.
MONTHS later, I have not been able to get anyone on the phone to discuss with me.
Based on my initial visit w Dr Kurd, I would be shocked if he knew the behavior and lack of professionalism of his staff. I have found his team to be flip, argumentative, uncaring and non-​responsive.
As a professional myself, I would be horrified to be represented in the way Carmine, in particular, represents Dr Kurd.
Ultimately, I called today to have my scans mailed to me I order to find someone to help me w my back. I explained my difficulty in getting a call back and was once again spoken over. No apology. None expected. Use this practice if you don’t care to be treated well, or treated at all for that matter.
The worst experience at a medical facility I have ever had. Terrible.

Used the docs here twice for injuries in my old age (I’m no longer in high school and my body reminds me every once and awhile). I saw Kevin Freedman for my shoulder. He seems like a good doctor that knows what he is talking about but have you questions ready because he is very busy. He comes in, talks 1000 mph, and he’s gone. Most recently I saw Charles Langman. Charles had a med student shadowing him. Both men were very nice, easy to talk with and helpful. They weren’t in a rush and they made sure to answer all my questions, including ones I didn’t think to ask.