St. Joseph Express – CHI St. Joseph Health

The best urgent care experiences ever! Sunday afternoon and wife feels HORRIBLE — not an emergency but so sick she didn’t want to wait to try to get in with our Doctor. Two other «patients» in clean, bright waiting areas. Registration took 3 – 4 minutes; and before we could get settled in the waiting room the nurse called her back to exam room. He was friendly and efficient. And then Ms Pam the Nurse Practitioner was awesome. Great bed side manner and again so fast and efficient. It it wasn’t for waiting the 15 minutes for flu test results (which was positive for Influenza B), we’d have been in and out inside 30 minutes. As it was, still in and out well under one hour and the whole staff waved and wished her well on way out. Highly recommend this CHI St Joseph Express for your urgent care needs.

I came in for a sinus and ear infection about 45 min before they closed and they took amazing care of me. They were patient, saw me right away, and didn’t make me wait long. They also took into account that I was a student and need to be healthy fast for finals. When I walked about all the staff members sincerely told me they hope I got better soon and it really made my day.

So slow! I had been waiting for an hour and a half just to get a tetanus shot after stepping on a security tag pin at a store. When I finally got to the back the very nice nurse informed us there had been a mix up. I had gone to the window several times asking how much longer was the wait time was going to be and the woman who checked me in just kept saying it should be soon. When the doctor came in he brushed off our concerns as nothing and sent us away saying to visit my usual doctor. That being said, the nurse that gave me the tetanus shot was great, no pain from the needle at least :)

My experience was not good. The staff was friendly enough and I was able to get in pretty quickly, but felt the care was not professional and thorough. I will not return and hope there is a better urgent care without having to go to the ER and fight through the throngs of folks who use the ER for primary care because they don’t have an ID, and can’t be turned away.

Went to have a simple procedure on Saturday 08−02−14. We were informed when checking in that the wait was 2 to 3 hours. This was around 2 pm. We were offered to drive to the college station express care the wait time MIGHT be less because they have 2 providers compared to their one provider. We were considering arriving first thing the next day until the lady said «oh when we arrive to work there is a 3 hour wait when we open the door» so we took our business to Scott and White and got in and out in 30 min and the staff was very pleasant. Will not ever use St. Joseph again. They certainly need to work on their customer service. If they have a 3 hour wait as soon as the doors open then maybe they should consider an additional provider. There are other options for urgent care in this area and they will be receiving my business.

been here 3 times, easy check in, about 15 minute wait, staff is friendly and work quickly to get patients taken care of.