A-1 Towing

Found that my $ 200 + sunglasses were gone after my vehicle was towed by A1. Very immoral and unprofessional.

By far the best and stress free experience with a towing company I’ve had! The employees there made my experience easy and very pleasant. Hands down the best towing company in Bryan College Station. Highly recommend!

Had to get a tow today and toney showed up and was very helpful! Also the rates were much lower than everywhere else I looked. Thank you guys so much!

Amazing customer service! Unfortunately my car broke down and I needed to be towed to a service station. The lady on the phone was super nice and understanding (I was pretty upset and frustrated) the driver showed up on time and was really polite. I love that a local family owns and runs the business. Would highly recommend to anyone needing help with your car!

They were used by my Progressive Insurance as roadside assistance when my car wouldn’t start. They said that would be here in 45 minutes. 2 ½ hours and two calls in to find out where they are and they are still not here. Will definitely be writing a complaint to Progressive Insurance about them.

I will NEVER use A-​1 for towing. They wrongly towed my car from A&M campus and when the university called to tell them that (MULTIPLE TIMES), they claimed there was nothing they could do. The manager of this establishment (who I assume was the woman SCREAMING at me for at least 10 minutes) was the most unprofessional person I’ve ever met and she single-​handedly made the experience a thousand times more painful than it needed to be. She was rude from the very beginning and seemed like she was so desperate for my money that she needed to yell at me until I had no choice but to pay to get my car released.
I’m NEVER calling this place for any towing needs and I urge anyone reading this to use Roadrunner instead. These people are greedy, unprofessional, and just obscenely rude.

A-​1 24hr. Towing is NOT open 24hrs. Called the number to pick up my car that was towed around 10:40pm and a lady said it would be 10 mins. until someone could get here. Why is your 24hr. Business closed in the first place? After 45 mins of waiting (and currently still waiting) no one is here. I called the number back and she tells me I can get it tomorrow and proceeds to hang up on me. Talk about customer service…

After an elderly lady had some sort of a fit while driving a pickup way too large for her to handle this morning (resulting in her slamming into my parked car), I met Adam from A1.
Her insurance, Geico called A1 to transport my vehicle to the body shop. When I expressed the very dire need for a flatbed since my car is constant 4 Wheel /​All Wheel Drive I was told that they don’t have a flatbed but could use a dolly so none of the wheels can turn during transport. That was extremely important as otherwise it would void my warranty.
I was told by the Geico claims adjuster that A1 would be there in an hour and sure enough they were right on time. Adam was a cool fun guy to work with, he did cradle my car exactly like it needed and what needed to be done was done with total professionalism. I hope I never need a wrecker again soon, but if I did I would call these guys and ask for Adam.
Thumbs up.