My family has been using Jeff’s Pool and Spa Service for our pool on Hawkins Island for more than 10 years. They have always been professional, helpful, and friendly. They arrive at the same time every week and they do an excellent job maintaining the pool. Anytime there are minor repairs that need to be made, for example I accidentally stepped on the 8 year old plastic skimmer top and proceeded to break it and fall into the skimmer(I’m smooth like that …) — the service technician simply replaced it and billed us a minimal charge on our monthly maintenance bill. The same is true any time our Polaris has acted up. The wheel fell off a couple months ago, and they had it up and working within a day without troubling me to discuss it.(I mean — the wheel fell off … it obviously needed to be repaired.) Anytime there has been a more significant issue or repair required, the staff at Jeff’s Pool will either knock on the door with an explanation, quote, and ask for permission to make the repair, or they leave me a voicemail with the quote. The technicians are knowledgable and can answer all my questions, and the repairs are always made within a day or two. In the 10+ years Jeff’s Pool & Spa service has been taking care of our swimming pool. There has only been ONE time that the pool was anything but crystal clear, and that was the result of a sudden Increase in the number of our friendly marsh raccoons suddenly using the pool … as a toilet(ick!). One call to Jeff’s Pool and they came out that day. They knew immediately what the problem was, and adjusted the chemicals as needed. The pool was crystal clear again within 24 hours. The great thing about Jeff’s Pool Service is that they’re reliable, responsive, consistent, and they get the job done well, at a fair price, with very little guidance needed from me. I highly recommend them.