Rodriguez, Juan F, MD

I came here with my parents. My mom has been coming here and she only speaks Spanish. The doctor and the staff here speak Spanish, so it is a wonderful thing. The nurses are attentive and the doctor is soft spoken.
The reason I came is because my mom wanted me to come because she doesn’t know/​understand what is going on. To be fair to the doctor — I must say that my mom out of fear/​stress and «panic» she tells the staff: «I don’t want to hear, don’t tell me» — when they start to explain things. She gets extremely tense and stressed-​out.
So, my mom’s plan was for me to come and for me to ask all the questions and for the doctors to tell me all that needs to be said and that way — we would know what is going on.
The doctors and nurses are not very talkative and rightly-​so they direct themselves to the patient. However, on this situation — it would be wonderful for my mom and my family if the doctors and nurses were a little more willing to explain things. I am not a doctor and finding the right questions to ask — may be a challenge specially if I am not aware/​familiar with the situation. I would have loved to have gotten a little more than a simple explanation of the condition, what is happening, what is the plan, etc.
My mom had a biopsy right there and then and we were given the test sample to drive it to the hospital and register it in — for the hospital to do the tests. This happened last Tuesday. The doctor gave my mom a follow-​up appointment for today Monday at 3pm. I just found out from my father that the doctor told him this morning that they still do not have the test results and they would get back to him when they did.
I am looking forward to seeing how all this evolves. And I am also looking forward to a good experience. This is just my first interaction with this doctor’s office.