Rodeo Dental & Orthodontics

I arrived at the Rodeo Dental location approximately 15 minutes before my 11:00 AM appointment was to start. I filled out the standard forms and waited to be called back for my cleaning.
At 11:30 (after 45 minutes of waiting), I spoke with the front desk attendant asking why I had not been called back for my 11:00 appointment yet. The receptionist assured me that I was «next in line» and it would only be a little bit longer. Twenty more minutes passed of children running wildly throughout the office as their mothers sat indifferently, staring into their cellphones to catch up on the Facebook comments they missed on the drive over to the office.
At 11:49 I was called back for my 11:00 appointment. Efficiency and timeliness are apparently not strong suits for this dental office.
The first employee I interacted with took me to the X-​ray station. No words were exchanged as she began to take my blood pressure. The blood pressure device was an Omron 7 Series which straps onto your wrist. One of the requirements for this device is that the patient raise their wrist across their chest (to the level of the heart). The device shifts from an orange blinking display to a steady blue light when positioned correctly (I use the same device at home). The technician was using the device incorrectly and dismissed my comments when I mentioned this to her. My reading came out as ¹⁶⁵⁄₁₀₀. According to her inaccurate reading, I should have stroked out.
The actual X-​rays were performed with a similar level of competency as the blood pressure reading. I was asked several times to bite down (a typical procedure in dental X-​rays), but the device was always improperly positioned; I ended up just feeling my bottom teeth meeting my top teeth instead.
After the X-​rays were attempted, I was led back to a room with a single chair and a screen on the wall. I fully expected Richard Burton to show up any minute. I met the dentist; he seemed nice enough. He complained that the X-​rays weren’t done properly and so he couldn’t show me some of the images he wanted to show me on the big screen. Instead, he took a few pictures of my teeth and explained to me that I should consider having my wisdom teeth removed. He noted that they are hard to clean and serve no real purpose. My appendix also serves no purpose, but I wasn’t committing myself to that surgical procedure either.
It is now 12:30 (my appointment was for 11:00 and for a routine cleaning of my teeth). I was sent to another room. This time, I met with some administrative type person. She spoke with me about insurance and mentioned that a typical cleaning is covered 100% by my insurance (I knew this — I get my teeth cleaned every six months). Then came the bait-​and-​switch; I was informed that I should get the «special» cleaning. Of course, this «special» cleaning wasn’t covered fully by insurance and I would need to shell out cash to get my teeth cleaned.
At this point, I had pretty much had enough. My 11:00 appointment was not honored. I had been in this dental office for over 1.5 hours and still had not met up with the hygienist to clean my teeth. My X-​rays were done incorrectly and a simple blood pressure reading was performed with a level of incompetence that rivaled fast food drive-​throughs. I told the administrator that I wanted the normal cleaning and I would like it to start soon since the appointment was already running very late. She told me I could not have the normal cleaning and that I had to get the «special cleaning». I politely told her that this was the worst dental experience of my life and that I was canceling my appointment. I then proceeded to make my way out of the dental office, all the while dodging the eight-​year-​old monsters running with abandon throughout the building.
This is the McDonalds of dentistry. Avoid this place at all costs.