Marquis At Town Centre

I have lived here for 2 ½ years and many of the complaints about this place are valid.
The trash service is a rip off to say the least. I used to pay $ 8/​month for three day a week pick up. It wasn’t great because of the curb side service but $ 25/​month 5 day pick up is over the top. It not only incentivized people to make more trash and waste but most of the people that live here didn’t want it in the first place but they only surveyed over email, which most people ignored.
Besides this, the gate has been broken, permanently open, or out of order for at least 50% of the time we’ve lived here. Thank god it hasn’t been my vehicle that was broken into or stolen, although that has happened to other residents.
The hot tub has also been broken many times. For instance, it’s been broken for weeks and we’d love to get in today after our turkey dinner but nope, no can do and no notice about when or if it will be fixed.
The community recently put in new dog pick up areas but many neighbors disregard the pick up stations and let their dogs poop outside and do not pick it up… it’s disgusting.
Overall, I do not know why I’m paying this much for an unsecured facility, where some of the amenities hardly work, and there’s dog crap everywhere.

I recommend you be wary of this place. The grounds look nice and they have one nice leasing agent that will show you around the property and sell you the place. Then you move in. And you realize they don’t care about you or your experience here; you’re just a dollar sign to get a year lease out of you. Most of the staff (except the maintenance men and the one girl in the office) won’t do anything to make you want to stay here any longer than you have to. It’s all I can do to get an «I’m sorry» out of some of these awful people for treating us like crap. It’s clear they hate their jobs and I almost feel bad for them. I’d really like to know if they’re trained to not care about their customer’s experience. It’s clear they do a great job of attracting people and luring you in, only to dump you to the curb once you sign your lease.
I know this place has some appealing features but if you value being treated like a human being and would like to support a great business, this is not the place for you.

Not much good to say about this place. I agree with the other reviews that the apartments are ok and the grounds are kept up well, but the staff is VERY unprofessional, rude and just want your money. There was a problem with THEIR payment portal, and they charge US $ 75 for it? When I called the office to see if they’d do anything about it, (spoke with Ashley), she couldn’t of cared less. They were extremely rude and kept talking over me, not letting me get one word in. So I asked to speak to the on-​site manager (Misha) and she was just as bad. Rediculous. They try to nickel and dime you for everything here.
I also had a package stolen from the office. The package was delivered via USPS and I have delivery confirmation and the pink slip saying it was delivered to the office. They keep the packages in a locked room, where only the staff have access to. The contents inside were over $ 2500…all they have said is they will keep looking. It was a handbag for my wife… and with it being all women working the office, I know it was one of them who took it. Still to this day, they have «no idea» where it is.
Only thing I like about this place is the maintenance guy. He’s really friendly and polite and takes care of the problem in a timely manner.
I would NOT recommend this place to anyone looking to rent. Oh, and luxury apartment? My ass!

The management is not helpful and rude. We’ve had issues with noise and instead of taking action management blamed us for having «different standards» most people. I’m not a picky person, I only want a quiet place to live. I understand that apartment living comes with some noise but our neighbors bang so much it sounds like thunder and have gatherings on their deck multiple nights per week in which they talk loudly and smoke weed. We have a our year old so this is an issue for me. Our neighbors have also dropped cigarette butts on our porch, burning the porch and our landlord dismissed it. The complex is filling up with a younger, party crown, which might appeal to some. But it advertises itself as «luxury» apartments and I can tell you I am not living in any type of luxury… Look elsewhere. At $ 1600 a month for a 2 bedroom I am getting ripped off!

This apartment is clean and very nice. The staff is very helpful and friendly.

I loved living here. The people are great, the facility is great, and the location is really good if your life is north of Denver. It was a wonderful experience and I would not think twice about moving back there if my job and social life didn’t take me into downtown Denver all the time.
I highly recommend this location!