Zoe

Zoe is a women’s fashion boutique in DUMBO that mainly sells high end designer brands. Much like Barney’s, there focus is on high fashion brands, but they do sell smaller curated brands. So to complain about the prices are ridiculous. That’s like walking into the Four Season’s and being outraged after hearing the room price– It Is What IT Is. Yes you can wear cheaper clothes, just like you can spend the night in a cheaper hotel. The Balenciaga bags here cost the same they do across the river in Manhattan. So with that out of the way I will say that their selection is nice for a boutique and I find the customer service to be friendly and their attitude is approachable.
Zoe has some good sales which often you have to be on their email list to find out about. Given the dearth of fashion/​clothing boutiques in DUMBO I am glad Zoe has been able to stick around.

Love this place! Wish I could afford to shop here all the time. I find the sales associates super down-​to-​earth and helpful. Whether I buy full-​price (sometimes) or sales (usually), they are lovely so I don’t recognize the people being described in some of these reviews. The clothes, shoes and bags are gorgeous and beautifully curated. Yes they are pricey but no more so than other high-​end boutiques, and I have gotten some amazing bargains at sales. So glad you are in the nabe, Zoe!

I have always loved this store and shopped here for several years, until now. I bought a Givenchy Dress in April, wore it once and it started to fall apart, the fabric literally fell apart in 12 – 15 different places, and this is before any washing or dry cleaning. They said they would call Givenchy and send them photos. After 1 week, they emailed to say that there is nothing that they could do about it and I could come pick up the dress and that «it really doesn’t look that bad and I could still wear it.» I have never written reviews like this but I was so upset and I will not be spending my usual average of $ 3k-​5k yearly at Zoe any longer.

The service at this incredibly overpriced boutique is appaling. I bought a cross-​body bag valued at $ 950 bag from them in late December and it started to show significant signs of wear and tear within one month. When I emailed them about it (using the address on the store’s website), I got no reply. I emailed again. Still no reply. Finally, 9 days after my original email, I called and spoke to a salesperson, who seemed very confused about the email address they post on their site and didn’t know if anyone checked it or not. HELLO?! It’s 2014 — that is beyond unacceptable. How does a store that charges hundreds of dollars for its merchandise not give a shit when those products are damaged and their clients need to get some answers? UNBELIEVABLE. I’d rather spend my money at H&M. Or the brand that made the merchandise. Screw Zoe and its unprofessional, clueless salespeople. Plus, when the salesperson finally replied to my email, she advised me not to wear my cross-​body bag in a way that touches my body. Seriously? Get a clue!

Stopped by yesterday on a sweltering hot July day. Stunning clothes. High prices. Some decent sales.
Points off for bad… actually, NO service. My boyfriend and I walk in and the two girls don’t even say hello. After browsing a bit, I decide I like the place and want to return on payday. So I go up to the front desk to ask for a business card to remember them by. Once again the two fine specimens can’t tear themselves away from their inane conversation to acknowledge my presence. So while I may stop by again to check out the sales, if their attitudes don’t improve I’ll gladly spend my money elsewhere.

Why are you going to write a bad review just because you can’t afford to shop in it? Zoe has beautiful clothing. Nothing is overpriced, it is priced the same everywhere you can find the same items– Saks, Bergdorfs, Barneys, Neimans etc.
Don’t knock on what you don’t know.

the shop is the best. i make a trip from manhattan every 4 – 6 weeks and it is worth it – one stop shop… great variety… great sales when they happen… and THE BEST selection of coats and jackets. None of this is inexpensive but not the most outrageous either. The sales help are great. Friendly, down to earth… fun to be there and shop

I know they have great brands and this type of shop is needed in DUMBO, but it seems like a Barneys COOP wannabe. I do like that they aren’t a huge chain like Barneys, but Barneys COOP just opened up nearby — that is unfortunate for this boutique as a number of the labels are the same.

Ok! So I guess it was just a matter of time before I bought something here given that I walk by the store every day. And the end of summer sale that has been going on certainly helped. At first, I was trying to buy a pair of shoes. They had great lanvin peep toe flats, repetto ballet wedge, etc. for around $ 100 – 200. The only thing in my size that I could justify for work was a pair of calvin klein flats for $ 60 marked down from $ 195. But then I spotted a perfect bag for work… lanvin deardanae tote for 50% off. I had seen the bag before in some two tone color, but in black, it was love at first sight.

I think whoever is writing negative views about Zoe knows nothing about designer clothes. And no, I am not someone who buys a tee shirt because it has the designers name written across it. Zoe sells designer garments and accessories at retail value, in addition to AMAZING sales. I’m talking YSL boots for $ 430. And a Philip Lim hand embroidered silk dress for $ 500. Both of which the friendly sales girls got shipped to me from their NJ store location bc they were out of my size and agreed to hold for me, with no obligation to buy. That one dude who scoffed at overpriced Zoe brand threads… uh, I have no idea what he’s talking about. That entire store was like a gallery; each garment was hanging delicately like a piece of art. That person and his wife obviously have no taste other than «I like Coach and Michael Kors» and whatever mainstream designer they saw on the TV. I think its great that this boutique is big enough to have such a diverse collection. And if these ‘overpriced Zoe brands’ were not well recognized labels, I’m sure they might have been lesser known design houses. I think it’s hilarious that Andy H thinks he’s so clever calling the design labels he’s not savvy enough to know of as a ‘store brand’.
Anyways, Zoe is great for just the variety, if you can afford full retail, and best for its sales, bc 60% off a well made garment is so fantastic it makes me do flips.
And to the reviewer that questioned how long Zoe could last in the hood: The average Dumbo resident can well afford Zoe, which is a testament to Zoe’s existence (and the fact that every store in that neighborhood, even the grocery store, is all high end), if you couldn’t already guess by the plethora of non white nannies strolling white babies, and all the fancy dogs with fancy owners coming out of fancy modern condos.
I love fashion and understand its value, and Zoe does it right without being pretentious.

Zoe was the one thing I enjoyed in Brooklyn. Seriously. The ONE thing. Thank you, Zoe, for making our trek across the Brooklyn Bridge to you and the treacherous ride back to Manhattan in a torrential downpour worth it! Thank. You.
Of course high-​end designers are pricey. But they’re worth it. Can I always afford to buy these amazingly glamorous and luxurious items? No. But you know what, I can always appreciate them. And even more, I can appreciate it when the salesgirls are friendly!!! Love it actually.
Zoe is tucked away in what appears to be the basement of this building in DUMBO. As we were walking down the sidewalk we saw the glimmer of all the designers whisper to us to come see … And yes, there was a sale. And quite a good one. I got a wonderful and unique under. ligne (doo.ri) cream sweater for $ 80, retailing over $ 300. Now that’s a deal! Even though this sweater was calling my name, I had to walk around dumbo a little more to see if anything else was shinier. ;) Nope. While we were perched up in the awning of another business nearby, I called Zoe and gave them the description of this sweater. «If I give you my CC info, can you have it all ready to go when I get there? A car service is going to pull up outfront and I need to hop out and grab it.» «Absolutely! We’d be happy to.»
And it was just that easy! I’m a fan.

I ordered a ring online from Zoe. it was on sale and was a final sale. Yet somehow, they say that they sold it to someone else and ignored the fact that I purchased it. The store did not even apologize for this. If you shop online a lot like I do, then you know that when you purchase something, you do expect them to sell it to you — especially when it is a final sale. Five days after you purchase it, you get an email saying oh by the way, we refunded your credit card. Too bad for you. Most stores would at least have offered a discount on another purchase — but not ZOE! They couldn’t even say they were sorry! This is one store that I will never shop at again. I highly recommend staying away from a store with such horrendous customer service!

great high end boutique. dont bother going if you dont want to spend money bacause youll walk out with something! i love the clothes and accesories they have. whoever the buyer is… keep up the good work. Sales staff was friendly after they realized i was going to spend. i prefer the staff be friendly from the begining but hey you cant have it all!

A previous reviewer says:
«I believe her direct quote was, „If I am going to spend your money, it will be at a well known store.“»
I was there today. They are having a GREAT sale. I bought a knockout (no, not knockoff!) pair of Chloe strappy open toe-​pumps for 60% off. Were they expensive to begin with? Oh yes. Were they expensive after the huge discount? Yes, still.
But if I have a thing for certain European designer brands, isn’t it better to buy them locally than from a «well-​known store»?
Time will tell whether the neighborhood will support this store; whether any neighborhood is supporting any top-​end store these days. But keeping those with $$ to spend in the neighborhood, and then drawing others in to do the same, is a good thing. It brings more shoppers – who will go to other local stores as well. I loved what I saw today in DUMBO. The only thing that bothered me was the Starbucks, not this place.
When you put down a store so strongly, ask yourself: What would the street be like if it were gone? What would be in its place?

Seriously?
$ 495 for a scarf!
Seriously?
$ 1,200 for a bag!
Seriously?
Sale: sweater only $ 695!
Seriously?
Ok Zoe… I don’t know who you are, and I do not know what you have been smoking… but maybe you don’t realize that you are not a top designer yet. You can not just over price clothing because you opened in the hip «DUMBO» area of Brooklyn and expect people to buy it. Oh and if they do, they are either A) Tourists, B) Stupid or C) Stupid Tourists.
Now you may line the racks with well known designer names like Stella McCartney, Marc Jacobs and Diane Von Furstenburg… and they may be expensive… but then you sneak in your own items with crazy and insanely high prices… well played Zoe… well played indeed.
My wife, who dragged me into this shop because she saw a chance at shopping, wanted to leave before I had the chance to say «we done here yet?» My wife is pretty fashionable and does not mind spending the moolah on clothes, but she just laughed and thought this place was crazy. I believe her direct quote was, «If I am going to spend your money, it will be at a well known store.»
Seriously…Seriously?

I agree 100% with the previous review. Lots of expensive things out of my price range, but I found a cute pair of jeans on sale at a reasonable price.

Great high-​end boutique, if that’s your thing. The spacious, minimalist-​cool vibe (including virtually invisible shopgirls) goes a long way toward mitigating the fact that you (I) can’t really afford most of the clothing. But on my recent pop-​in, I discovered a really great sale rack! Loads of cute Marc Jacobs stuff for good prices. Lovely selection, really.