Walgreens

I find this Walgreens pharmacy is easy enough to do business with. I get a lot of prescriptions so I’ve been there many times. Depending on the time of day the line can be quite long but the staff is generally friendly.
I wanted to provide a review because I had an issue once with a new, very expensive medication. There were a bunch of issues of back and forth with the insurance company but the pharmacist, who I spoke to on the phone, was very helpful. He really went above and beyond in my opinion to work through the problem with the insurance rep. He was on the phone with them for 20 minutes or so but in the end after he had to explain the issue to them several times it was all approved. He could have simply told me the insurance wasn’t covering it forcing me to be on the phone and argue with them for 20 minutes but instead was very very helpful.

I’m glad I got my medicine, but there were two big flies that made me very uncomfortable. I couldn’t wait to leave, so as soon as I collected my medicine I took off. I seriously do not think I’ll be back. Maybe I’ll give them one more try.

I’ve been reading other reviews and yes, the line is long but if you’re not in a rush it’s fine. I’m super white and small so the security guard doesn’t even look at me. The pharmacy, however, is a mess.
I went to the doctor, got a prescription, and went over to pick it up. I’ve used Walgreens pharmacy in the past no problem. My parents use it regularly. I get there and they make me fill out new customer information, which is a little unusual. Then they tell me to come back an hour. They’re usually a bit slow, so I give them an hour and a half. They then tell me that my insurance card (the same insurance card I’ve had for 6 years and had used 2 hours ago) isn’t activated. I say fine, go call my insurance rep to find that there’s no problem and then hop back in line to let my insurance rep talk to the pharmacist. They can’t come to an agreement and the pharmacist eventually says that Walgreens is no longer contracted with my insurance (which is a lie). They offer to let me buy my prescription for $ 72 or direct me to a CVS (2 miles away).
Of course, when I ask them to forward my prescription to CVS or return it to me, they say that I can’t and have to go back to the doctor.
There are tons of small pharmacies in the neighborhood. I highly recommend those instead.

This pharmacy sucks. Terrible service always a long wait. What is so difficult about finding my rx and checking out? Always takes at least 30 mins to get anything here even simple drop –off. The worst.

Your regular Walgreens with an antique touch. This I come to this Walgreens usually right before I hop on the subway and each and every time the long line never fails! Their one line moves extremely slow. While you wait on line look around, looks like this use to be and old bank and has nice things to look at. The entrance is my favorite! Suggestion: If you’re running in for something quick like I usually do; best you turn around exit and find it elsewhere.

I don’t typically write Unilocal reviews, but wanted to save anyone who is considering using this pharmacy the trouble. Read the other reviews, this pharmacy does not perform its job. Realizing people still come here because it is the only big pharmacy in the area, I urge you to travel the extra distance as you will absolutely save time.
The pharmacy itself is incompetent and unethical. I have been lied to by them TWICE. The staff has failed to provide me with any information at all about why they would not fill a prescription. On several occasions they have told us that no such prescription existed, accused us of lying about it ourselves only to discover seconds later that they had over-​looked something. No apologies of course. In the 5 or 6 times I have tried to speak with the pharmacist I have never been able to. When you ask — whether by phone or in person — they will not flatly tell you that you cannot speak with the pharmacist, they will just have you wait until you finally give up. I have heard the same complaint from other customers in the store and here in the reviews. The one time I did see the pharmacist try to sneak back in the door without anyone noticing, a swarm of desperate customers bombarded him and demanded to have questions answered. I understand that customers are not always easy or rational, but you are a pharmacist and it is your job to give people information.
Equally as frustrating as all this is the horrible customer service that comes along with it. The staff are extremely unhappy in their jobs and do nothing to hide it. They are dismissive, unhelpful and downright rude. When the line is 10 people deep, as it always is, they act with no sense of urgency what-​so-​ever. Once they told us the prescription would take 15 min to fill (even though it was previously called in and confirmed to be refilled), and an hour later the prescription had not been filled. When we complained and asked what was taking so long they lied and said they had to contact our doctor to confirm. It was 9 at night and I knew the doctor cold not be reached. I even called and asked him the next day and he was oblivious. This is the first time they lied about speaking with my doctor but not the last. They take no responsibility for their mistakes and act more unprofessionally than any other place of business I have been to. It is absurd to me that this is even possible in a place like a pharmacy which has such an elevated ethical and legal obligation.
Every time I have gone in to fill a prescription for myself or family member, there has been a problem. So I always call in advance to make sure that there won’t be, but even on the rare occasion that someone does pick up the phone and assures me that this won’t be the case, there inevitably always is. I simply do not understand what the problem is.
I have tried to reach them by phone for the last two days unsuccessfully. When I finally called the store and asked to speak to a manager he did not come to the phone and instead said the pharmacy would be right with me. Twenty minutes later I gave up.
I worked in the service industry for fifteen years and completely understand how difficult it can be to deal with customers at time. However, the staff should not resent people for needing to purchase medicine (of all things!!). If you cannot handle dealing with customers, find another job. You have no business working in a place like a pharmacy. (To be fair, I will add that I have been helped by one very nice man there but he’s not there often).
The fact that Walgreens has done nothing to reform the place after all the exaggerated complaints it’s received has greatly influenced my faith in the company as a whole. Rite Aid on St. John’s suffered a similar problem. The company responded to the Unilocal reviews and now the place has been completely transformed. There is ample friendly staff, and although it’s an extra half mile to walk for me, I will be using them for now on. I’ve been so turned off by the situation that my husband and I will no longer go to Walgreens for any reason at all.
Please save yourself the trouble and go somewhere else to fill your prescriptions.

This location was a bank before Walgreens moved in. Walgreens bought the Duane Reade franchise and had merged their services with DR.
But what about this location? Well, I must say that it has a lot of items, but not many options. I’ve discovered shopping there several times that they do not carry items that I need. I end up getting stuff from other businesses in the area.
The major issue for them is the wait time at the checkout. Their line does not move so quickly. I’ve left the store a few times because of how long the line was.
And I have had an issue with one cashier who, though not impolite, would not say anything to me, but would chat with her colleague. Not even a «thank you for shopping at Walgreens.» Nothing. But in all fairness, that person does not work the register much. Probably no longer works there (I hope).

Despite three notes in their system, three in-​person conversations with two different managers and one call to Corporate, they still give me the wrong meds EVERY SINGLE TIME. I worry for people that are too sick or too elderly to realize they are not given the correct medication. Truly frightening.

My biggest mistake of the day, coming to Walgreens after traipsing through Fulton in and out various stores with no will power, having four bags and not putting them in the car first.
Walking down Fulton see Walgreens «oh sweet I will run in here quickly, get my shea moisture products, some paper towels, the fruit snacks the kids like and a tide pen» in and out.
Walk in get grilled by the security guard. He literally stopped right in my face looked me up and down for about 20 seconds making sure to use his x-​Ray vision to scan my bags that I walked in with. So I proceed around him to the hair care aisle right in the front where he peered down twice. I was the only one in the whole entire aisle. So I purposely pick up and put down items, re read labels I mean clearly the security guard needed something to do, I was just helping. I’m finally amused enough go about my business get my other items proceed to line. This is where Karma bites me in the a**. Four people on line before me one cashier. This shouldn’t take too long. Adjust my bags and get on line and start thinking about everything else I need to get done. Fast forward 5 minutes I haven’t moved and arms are hurting, I zone into what’s going on around. Elderly woman arguing with cashier about a coupon, I think ok he’s going to call for another cashier. NOPE. even better he walks off line to find manager. Three minutes later they both come back, manager is trying to help out looks up at line, two people are now behind me. Manager announces we can also check out at pharmacy. I make a bee line for pharmacy because elderly woman is refusing to leave unless she gets her discount.
One person beats me to pharmacy line so there are two people in front of me. Ok, great I will be out in no time. SIKE!!! Man goes up to pharmacist mumbles something I hear pharmacist say she can’t do that maybe five times. Man lets out a loud «C’mon mannnn!!» Slaps counters. Pharmacist walks away. «Manager to pharmacy» over loud speaker. Manager is trying to get man to leave also blocking the counter, we can’t check out. At this point I share the same sentiments as the man «C’MON MANNNN» along with some other sentiments I can not write. Me and my sore arms walk back over to the main cashier, elderly lady is off to the side four people already on the line.
Ok, finally I can pay. Woman pays and requested cash back once the drawer opens cashier realizes he does not have enough. Announces to woman and line he needs to wait for manager to refill register.
At this point, I can’t anymore. I drop all my items on the nearest shelf and leave. My arms hurt so bad. I mean seriously Walgreens on Fulton get your life together.

the drug mafia run this place. worst Walgreens ever known to man. Long lines, pharmacists who don’t give a shit that you’re in pain.

Where it’s neatly tucked away IN Fulton St. makes this Wallgreens easy to pass over. I found it on one of my many walking haunts.
Question: Is WG a sister store of Duane Reade or at least a distance cousin? I’m allowed to use same reward card at either store so I’m assuming yes and thinking WG is definitely the poorer side of the family.
Despite having the required license and medication to be suitably labeled pharmacy, other than a few household products, toys, personal items and greeting cards it’s really more of a 7 – 11 type of shop to me. Especially this branch.
I always stop in and get my snack fix whenever I’m walking by. Service has always been consistent… just okay. They have a really youthful looking staff.
It’s not the best «pharmacy come snack shop» but I’ve had worst.
The End.

I expected to see nothing but Jumbo-​X-​Family-​Size-​ERA-​Mountain-​Spring $ 2.99, or some other random crap like a half open box of Oxy Clean and a Stain Stick. I mean yea all that shit was there but mixed in between it there was, some actual name brand detergent.

MOST INCOMPETENT PHARMACY EVER!
The pharmacists are the least helpful, least communicative, most stupid and slowest people on Earth, gathered in this one pharmacy, with one mission — to make your life a living hell.
I genuinely feel for all who have ever dealt with these morons.
Save yourself from being F’d over and go to another pharmacy… any other pharmacy!!!

The following is loosely-​based on a conversation that I had with myself while waiting patiently on what felt like a long ass line, really comprised of only two other customers at the Walgreens pharmacy – that bare, gray and only two-​chaired rather depressing space in the back of the store.
Good Michelle: Ohhh this line is gonna go fast… Wait what time is it? This shouldn’t take thaaat long.
Bad Michelle: But there goes that sloooow B_​_​! Mmmmmhhhhmmmm… The last time I was here she took my name and disappeared for 15 minutes, only to return with no information. Why do I keep picking this place?
Good Michelle: Cause it’s right around the corner. Can’t beat that. But we do need to think about…
Bad Michelle: Think about? We shoulda been found a new pharmacy near the office a loooonnnnggg time ago.
Good Michelle: The requisite fifteen minutes have indeed passed and there are still two people in front of me. Hmmm? Maybe I should pick out some snacks.
Bad Michelle: No B_​_​_​! Now the line is a lot longer behind us. At least five people longer and that B_​_​_​came to the front and went in the back and disappeared again. Hmph! There should be cameras back THERE so that WE can see what THEY’RE doing. Working or just taking fifteen minute breaks every 20 minutes? I’m so tired of ignorant people!
Good Michelle: Can’t be much longer now. Ok that person is done. Now only one more person. Should be running out of here soon.
Bad Michelle: WTF! If that was only half the time it will take, then Michelle, we need to scream in unison that we have places to be, and things to do, and sick children to nurse back to health.
Good Michelle: You’re right!
Bad Michelle: I know I’m right. Now let me do the talking [evil laugh].
Both Michelles were bewildered when we finally got to the counter only to find out that the prescription they called and said was ready for pickup, really wasn’t ready. And upset and confused to find out that it was, as the counter person said «because they didn’t know [what] your insurance [information was].» I’d spent money in this place, accumulated over 10,000 points, at the store and the pharmacy and it meant nothing.
Sadly, I’ll have to continue to come here to wait in line like everybody and I mean all of Bed-​Stuy – even a homeless man that smelled like his feet that hadn’t been cleaned in 20 years – for toothpaste etc, simply because of its convenient location.

Oh my god. I wish I could give negative stars. The people working the registers are just fine. Friendly and efficient. It’s the pharmacy that is a complete and utter nightmare. I tried refilling prescriptions here 5 times, and each time was more irritating than the last. Needless to say, I go to a different pharmacy now. The people who work there are disorganized, either they don’t know how to focus or they weren’t properly trained, they are slower than molasses, and cannot seem to perform even the most basic of prescription refills without somehow making the customer’s day a little bit worse than when they arrived.

The selection here is ok. I usually would give this place four stars but the line is ALWAYS looooongg! No matter the time of day, how busy it is or how many registers are open I always feel like I am on the line for a while. The employees are nice and friendly and are also very helpful. I missed the pharmacy by 5 minutes and could not get my prescription but at least I know it’s reafy!

This walgreens actually made me STOP patronizing walgreens.
1– The lines are always mad long but instead of the manager (tall bald dude) jumping in he just stands around looking at people. (I only mention this because when I worked at walgreens 10 years ago I remember my manager jumping in if we called «i see 3»)
2– The pharmacy is terrible, I tried to transfer my prescriptions there because it’s close to my home and I guess the pharmacist got frustrated and didn’t want to deal with it so she tried to tell me that my insurance wouldn’t work. I transferred them online to CVS and when I went to pick them up they had no problem at all taking my insurance and handing me my meds.
3– The security guards have some kind of problem, I know I look young (even though I’m not) but do you really have to be SO obvious that you’re following me that I have to turn around and ask you if you need something? Get better training on how to be stealth.
For toiletries I just go to family dollar (where the lines are still long but at least the manager jumps in) and for prescriptions I go to the CVS near my job. Better service at both places. This walgreens is a waste of space in Bed Stuy.

WORST pharmacy on planet earth. I came here because it’s close to my apartment and I was hoping for a better experience than CVS. Severely disappointed.
The last two times I’ve gone to fill a prescription, they’ve screwed something up so I’ve had to make two separate trips, both times.
The first time, I waited over an hour and experienced the slowest, weirdest girl trying to fill prescriptions alone. All she could utter was «They’re working on it… one minute.» NOT ONE MINUTE. ETERNITY. Then, they gave me the wrong medicine which I didn’t realize until I got home. Hence the 2^nd trip and another 30 minutes of waiting.
I won’t bore you with my horrible experience yesterday again with the wrong medicine and over charging and waiting over 45 minutes for a prescription that was «already ready».
Don’t go here. Literally go anywhere else if you value your time and effort.

I’m so happy I have a drug store nearby. As far as the pharmacy they’re great. Quick and always have what I need in stock (there’s nothing worse than going to pick up your prescription and having to wait to a few days for to come in).
Now as far as the rest if the store. They seriously understaffed the front, this seems to be consistent with Walgreens though. It’s frustrating when like 4 people are walking around having conversations but one person is at the checkout struggling to move the line.
Good assortment of items though and very clean since it is new.

Finally, a decent drugstore in the area. No longer do you have to travel to Target to get your shampoo and a new toothbrush. This Walgreens just opened and is shiny and new. It’s only one floor, and not as large as other locations, but it adds a much needed element to Fulton Street. The building was previously a bank, and the renovation kept the beautiful high ceilings and moldings – you should visit just to see the architecture. Everyone was very friendly during the opening weekend, and there is a security guard who was answering questions and helping to direct customers. The store also has a decent grocery selection. Welcome to the neighborhood!