It was an OK experience. I called and they said they could fix my iPad Mini cracked screen. Took a ride over and left my iPad and told them that I needed it back today or tomorrow, because I would be traveling the the Thanksgiving week. I got a call a few hours later with them saying they couldn’t fix the screen they didn’t have the part in stock. You didn’t know this when I call or left the iPad? So I had to ride back over there to pick it back up. I went to another place today and got it fixed in 10 minutes.