Subway

I truly hope that this place goes under. I used to visit this subways very often back when $ 5 footlongs were common, probably about 3 years ago. I would buy 2 or even 3 footlongs at a time and felt they were a good value. I felt that the staff was impersonal and they seemed stingy, but hey, for $ 5 a meal, I can’t really complain.
Over time, they stopped running their $ 5 promotion and kept raising their prices. Fine, less incentive to eat there but I still would go if i was passing by and when they ran promotions for my favorite sandwiches. One day, about a year after my «subwayathons», I just had a craving for sandwiches and ordered 2 footlongs to go. Two streets away, I decided to actually look at the change because something didn’t seem right. I was correct when I compared the change and the receipt and realized they shortchanged me a $ 1. You know… its partly my fault for not checking my change on the spot, and maybe it was just an honest mistake, but whatever the case is, i decided to never go to this subway restaurant again because i hate feeling ripped off. I rarely check my change closely and the one time i decided to step into this subway again, i had a bad experience.
Everything worked out for about a year and a half until today when i decided to give it a try since it has been so long even though they were not running promotions that I liked. I did see a $ 2.49 promotion sign outside for either a 6 inch cold cut combo or meatball marinara, which tipped me over and brought me inside the store. Once inside, you don’t see the promotion advertised anywhere, a nagging warning sign that i really should have listened to. I ordered a footlong BMT at regular price which admittedly came out fine, but I also ordered one of their promotional meatball marinara 6 inch subs. I asked for the same cheese for both and was a little puzzled when he (who seemed to be the manager or owner due to his clothing) put both of my sandwiches in toaster oven with just cheese on the BMT.
Once out of the oven, i’m standing at the vegetables section watching him just wrap up the meatball sub to go immediately and i had to stop him and ask him what is going on, i asked for cheese (and wanted a few veggies too). He tells me that the $ 2.49 promotion is only for plain. I’m just in disbelief for a moment and my BS radar is off the charts but simply said that that i must have missed it since i didn’t really read the sign fully.
So after paying for my sandwiches I step outside and reread the sign and look at the pictures. I regret not taking a photo of the sign but both sandwiches have toppings, the meatball has some melted cheese that you can see on their advertisements and the cold cut combo has lettuce and tomato shown in full glory. Nowhere does it say plain and the closest sentence is «Additional charges for extras» that you see under every promotion subways runs, for things like avocado and such. So false advertising /​lies from manager /​owner + thieving employees + stingy & bad promotions = SUBWAY, EAT FRESH!
This restaurant really is garbage from top to bottom and i laughed when i saw the only other review here complaining about the owner and his cheapness. As the years have passed, I see less and less people inside whenever I walk by and I can only guess that others are aware of how bad it is. The manager/​owner didn’t want to give me 2 slices of swiss cheese and a few veggies that probably would have cost him like 15 cents and thats exactly why I went from a dedicated customer to a never again customer.
If you happen to see me walking into this restaurant ever again, you have my permission to drag me out, kick me in the nuts, ask what the F i’m doing whichever way you want and then demand $ 20 for your services.

The food is average compare to other Subway restaurants. I was pleased with what I got, but I must say, the service is unacceptable. Apart from the language barrier, their attitudes clearly reflected their discontent about working there.
When I paid with my debit card, I thought I had to put in my 4 digit pin on their «swipe machine» and because of the language barrier I thought the employee had told me to wait instead of saying «we don’t need your pin.» So when I began putting my pin, the employee literally slap my hand and told me «no.» Then the other employee told me, «You should take your headphones off, next time you pay”(Which I had forgotten to take off but had no music playing).
I thought it was completely unprofessional from their part, and I was completely embarrassed in front of other customers. Never coming here again!

The owner of the place was stingy. Not only were the sandwiches lacking but no refills on the fountain soda (if you put the fountain soda machine outside then it’s expected that customers will refill their cups, no?). One star for the friendliness of the other staff. Was going to give another star for the sandwich but it was lacking (I expected more than just 5 pieces of banana pepper for my footlong smh). Ruined my experience, won’t be coming back here anymore for sure.