Rapid Realty

Mayra Segarra is the best broker I’ve ever had the pleasure of working with. My situation with my current roommate made our apartment search very difficult — as my roommate is foreign and therefore has no credit score, tax returns, etc. Against all odds, Mayra worked magic looking for a management company that would accept applicants with these issues as well as one who accepted out-​of-​state guarantors. Mayra was always very attentive to our needs and requests and in the end, found us a completely renovated apartment within our budget and in our desired neighborhood. I could not have asked for a better experience. Would highly recommend. Thank you, Mayra!

Mayra Segarra is the best broker I’ve dealt with and the only I’ve ever closed a deal with. She’s found me two different apartments. This last one was a difficult one because I have a 70pound boxer dog. My options were limited. I was hunting for an apartment for about 3months with many different brokers, I was on easy street, naked apartments searching no fee/​with fee. No one help until I contacted Mayra she made the impossible possible. My landlord advertised small dogs ONLY! and Mayra worked magic and POOF! Mason «my dog» was welcomed. She’s patient, she only shows you places she knows you’ll like, very punctual. Point blank she won’t waste your time and she delivers.

Working with Bryan Soto was a pleasure. He was helpful, straightforward, and always available; very nice guy, too. Highly recommended.

WOW! i dont think at 35 i have ever been so insulted regarding my credit
if you are smart you will not use this location !!!
! they are a franchise so all are separately owned. First off our broker was from bum f*ck west VA only had moved to NYC 6 months ago how are you going to even know the city well enough to find me the apt i needed.
I was continuously being shown run down apts that were over priced. and i felt like i was repeating myself like a broken record. after the 4^th place which was in bad condition i was done looking with them.
i was then insulted by the broker regarding my credit status which i have never experienced before she claimed it was our fault that she couldn’t find the right fit for us because of our credit. that’s not even the worst part !!!
we asked for our deposit back and went with another broker. I go to pick up the check and deposit in my bank a few day later we get a notice from the bank
THE CHECK BOUNCED !!! lucky i am familiar with business checking and know you can go to the issuing bank and check if funds are available and cash it
which i did a few days later very unprofessional very rude and obviously not managing their money correctly either
in the end we found an awesome place and a landlord willing to work with our credit with a different company with less dress and NO DRAMA

My roommate and I worked with Bryan Soto to find a 2-​bedroom apartment and he made the whole experience very breezy. Bryan was friendly, courteous, timely and very responsive. He helped coordinate all the details and meetings with the landlord and we had an apartment from the very first day we started looking. Highly recommended!

Working with Gabe from Rapid Realty was a very easy and stress-​free process. He was very responsive to all of my questions and very professional. He was able to help me find exactly what I was looking for within my budget. I wouldn’t hesitate to recommend him and his office to anyone looking for an apartment in Brooklyn.

Bryan Soto made looking for an apartment a wonderful experience. And that’s not easy in New York. He worked easily within my parameters and was easy to get in contact with. We found a wonderful apartment in the neighborhood I wanted to be in. It was also rent stabilized (big win) !!! Great professional office. I highly recommend it.

My realtor Hannah Vinson was truly a life saver, she invited me to an open house, which I was late by the way, but she made it her business to make sure by the end of the day, I HAD THE KEYS TO MY APARTMENT. I HIGHLY RECOMMEND HER. Not only is she friendly, she’s very down to earth but also all about her business. A really great experience working with her.

I’m surprised to see 4 positive reviews here, because the experience we just had with the agent Amar Keiller and the RR Williamsburg office was a nightmare. Amar is unprofessional and irresponsible. This tale is long and terrible, so I’ll give an abbreviated version. I responded to a 2BR $ 2450 ad on craigslist posted by Amar. I viewed it and asked if the landlord could do 2350. Amar called the landlord and he said yes, so i told my roommate to come after work, and if he liked the place we would take it. He came, he saw, he liked it, we took it, and the landlord came over to meet my roommate and tell us we could have the apartment for 2300, even though were didn’t ask for another reduction. My roommate gave a $ 500 deposit to Amar and then filled out all the paperwork. He got home around 9 and by 10 we had a text from Amar saying we should call him because there were problems. First Amar had misinformed us that the heat and hot water was not included, strike 1. Then, far worse, one of Amar’s colleagues and the landlord’s wife had found another renter for 2500/​month. Amar said if he could not get out of that situation, then he would refund our deposit. The next day Amar confirmed we would not get the deposit even though we already given the deposit. After that Amar was not forthcoming or helpful at all to help us get the deposit back. 13 days later, after one failed attempt to collect the deposit (2 hours wasted on a side trip to w/​burg), Amar finally arranged for his colleague to give me the check. I went to the office and the check was for only $ 450! This was the final straw for me. I had tried to maintain respectful communication throughout the process, but I was really angry. I called Amar to ask why was this happening? Why were we being charged anything even though the agency had made all the mistakes? He began to say I had made mistakes too (Our only mistake was giving a deposit for an agreed rental rate to a stranger cum «real estate agent»!), and wouldn’t take responsibility for this whole situation. Even though Amar’s agency had made a bigger commission after another agent rented out the apartment we made a deposit on before, they even had the nerve to charge us for running our credit! We were never even getting the apartment due to their internal miscommunication, but they still charged us for it. Simply pathetic, so much time wasted and such a disappointment.
You are probably thinking, «Rick, why put so much time into this review?» Considering the amount of time wasted by thinking we had the apartment, giving deposits, starting to fill out paperwork and then having to chase after Amar multiple times to find out when we would receive the deposit refund, I feel compelled to take 15 measly more minutes to review RR and Amar’s appalling service.

My apartment was significantly delayed due to certificate of occupancy issues with the DOB. Not ideal, but Bryan Soto went out of his way to help me find another place, and even worked with the owners to put me up in another one of their buildings in the meantime. Over the months he went above and beyond to keep me informed of the building’s progress and was very accommodating to my schedule whenever I needed to drop by. Overall he made a stressful situation a lot less stressful.

A very belated review, but late is better than never! Amar was really great with us and did everything he could to ensure that we closed the deal (many late nights). It was a bit hectic as the entire process took only a bit over a week and things were made difficult because one of the girls was quite unresponsive and not on the ball, but he really pushed for us and went out of his way to make things as convenient as possible. The only critique I have is that he was a bit pushy at times, but it was really necessary given the situation.

Bryan Soto was an absolute pleasure to work with. He is professional, has a calm demeanor, very knowledgable, and was patient with our questions and worries. He helped my husband and I secure good tenants for our new home in the exact time frame we asked. He executed the stressful situation of finding a good tenant for us with ease — which put us at ease. He was very thorough throughout a long lease signing and was a great mediator bwtn us and our new tenants. We are grateful to have worked with him and highly recommend him.

Bryan and the folks a RR really helped my wife and myself to get our first home rented with amazing tenants in exactly the time we needed. They are lifesavers! Highly Recommend!