Prom Outfitters

Love this place! I needed a dress for a black tie wedding I am attending, but gown stores charge $ 500 and upwards for a decent gown. I came in here expecting no different, but I told them my budget and managed to buy my perfect dress for even cheaper than I expected. Even brought my friend a few days later and she bought a dress from them for the same event. Jackie and Iman are awesome, very nice and helpful. This is the place I will be coming to for all my future gown needs :)

Great. Sales lady very helpful. My daughter’s dress was beautiful.

This location is amazing! The staff was very helpful and not pushy at all. The girl that helped me was really nice and pulled out some great dresses from what I told her I would like on my prom dress. I would definitely come back!

I’ve been looking for an evening gown for a big event. So many dresses I’ve tried on were $ 800 because shops either cater to prom or brides (How do high schoolers afford this?) And places with evening attire choose to have designer labels and small selections of really expensive dresses. I needed something fun, elegant and sexy that I could actually afford and not be afraid to wear. I found a great dress here for half the cost. It’s a small store with a lot of dresses. I first checked them out online then went in. No appointment, just fun. The staff was great and the manager matched the online sales price in the store. Loved this place and the dress.

Avoid this place like the plaque! They will cheat you, lie to you and have unprofessional and horrible customer service! My mom and I were purchasing a dress for my sister’s wedding and the $ 450 dress was not at all what it was advertised in the photograph! The fabric was super cheap and seamed unprofessionally and the rhinestones were gaudier than Dollar Store’s inventory. To make matters worse, the actual dress came completely wrinkled and couldn’t even be ironed out with a steamer.
When we went to return the dress on Monday literally 2 days after we received, we knew that we had to count our loses with their annoying restocking fee of $ 45 plus shipping. Costing us literally over $ 60+ but oh well, the dress was that bad and cheap looking. I followed their protocol like a professional consumer trying to return a dress in good faith and 3 days later, I get a phone call from their CS rep Danny having the audacity to accuse me of WEARING the dress out, WRINKLING IT and TAKING OFF THE TAGS! So therefore, they will NOT return the dress. WHAT??? He even hung up the phone on me when I tried to prove my point bc he just wasn’t having it.
Wearing and wrinkling your cheap $ 450 dress? #1) It’s not even possible to wear the dress in 2 days and ship it back so quickly. Aside from the fact that we bought it 6 months before my sister’s wedding!!! #2) I had photographic proof of the tags being on the dress when my mom tried it on at our house. #3) Accusing a customer? Have you lost your mind? I’m already paying $ 60 to try on a wrinkled dress you soooo cheaply had in your inventory and then even agreeing to pay the restocking fee only to find out you have ZERO customer service when it comes to honest returns you advertise on your website!!!
If this is the kind of business you want to buy from — I just want you to be cautious! They have no manners, no customer service and worst of all, they accused me even with actual physical proof of the contrary bc they didn’t even give me a chance to send them my proof!!! Bottom line, approach with caution and save yourself hundreds of $$!!!

I noticed that none of the 12 reviews for Prom Outfitters are posted so just wanted to throw in a review that hopefully will get posted. Prom Outfitters has a storefront in Brooklyn that is worth visiting if you live in NYC. I would recommend that you check out their website first and call ahead about any gowns that you like to see if they are available to try on, because you’ll see dresses that may not be up in the store but which ARE in stock. That’s what I did and I got a gorgeous beaded Alyce gown for $ 200(!!). Plus you can get it tailored the same day for $ 20 because they will refer you to a tailor down the street. Great deal and the salespeople were all very nice.

We just picked up my daughters prom dress from Prom Outfitters. They have great selection and what I like most is that they are not pushy like most dress stores.
We were able to look around as much as we wanted. Other stores we went to had annoying sales people bringing her dresses that she had no interest in trying on. The people at Prom Outfitters were very nice and asked her what dresses she wanted to try on!
In the end my daughter really wanted a particular sherri Hill dress that she saw on their website. They did not have the dress in the store but they were able to get the dress for us in 3 days.
We will go back next time we need a formal dress.

Just purchased my gown for the Miss New York pageant here! They have a full and beautiful selection in a huge range of sizes. The women who work here were extremely helpful. They grabbed dresses from all over the store for me. This event is a big deal for me, and I felt like they were as excited as I was. Much appreciated. They have couture gowns here and also some well picked off brands; there is a range of prices so you can certainly find a beautiful dress you can afford here.