NY INSULATE

Had my garage insulated by NY Insulate on 12÷03÷14. Was told the insulation properties would eliminate leaks. Notified company on 12÷06÷14 that there was a leak & was advised by secretary that David Lahat (CEO) would be coming by on 12÷07÷14 between 10AM & 12PM. He never showed, never called. On 12÷08÷14 David came to see leak & said he would call on 12÷12÷14 to advise when he would come by to fix leak, never called. Left message no call back. Left message 12÷13÷14 no call back. Finally repairs have been done after 3 visits. I have been trying to get work completed. There is a 6“x9’ section that still needs insulation. It was scheduled to be done on 04÷12÷14 between 2 & 3PM. Workers never showed. Called David @ 3:05PM & was told he would contact workers & call me back in a few minutes. David never called back. Left message @ 4PM expressing disappointment in his lack of professionalism & to date have not received a call back.
I would not recommend this company. Once money received job not completed. There is a total lack of customer satisfaction. Company CEO David Lahat has the unique ability to not return phone calls, lacks professionalism & concern for customer when customer complains.