NPI Computer

I’ve gone to these guys a few times and I can tell they’re knowledgeable. However, every single time I was there, they broke off the little rubber stopper ‘feet’ on the bottom of my computer cases, when those were perfectly fine before. I also bought some speakers directly from their store only to find out a few weeks later that those new speakers were completely defective and I couldn’t return the speakers because I lost the receipt. The last time I went to their shop with hardware problems in my backup computer, I only needed one part replaced. Instead, the guy completely erased my hard drive of all data, charged me extra for it when I asked him to please leave all my stored information intact, the computer case came back warped when it was in perfect condition prior to leaving it at this shop, and he charged me to replace the one part that was the problem in the first place. He took longer than he should have just so he could rip me off by wiping my hard drive. If I’d known how greedy these people were going to be every single time I have a computer to bring in, I’d either have fixed it myself doing research online or I’d have gone to a different place nearby on McDonald Avenue instead. I’m done with getting ripped off here and having my computer cases ruined all the time I go here. I’m furious.

The owner of this store, Paul Hsiao, really helped me out today with what had seemed at the outset to be a seemingly simple task but wound up being, if not Herculean, then certainly exhausting: printing out a Groupon that expires tomorrow. However, when one’s Canon printer cartridges run out of ink nearly every other day and the Windsor Terrace branch of the BPL decides to shut down its photocopiers and internet terminals fifteen minutes before closing time on its already too short weekend hours and the pharmacy that a bodega on McDonald Ave directed you to for a photocopier seems to be closed either for the night or for good, and there is no Kinkos, Staples, or Cybercafe in sight, a large blue sign with clear white lettering on a building next to the FoodTown on McDonald Ave advertising various services at NPI Computer, Inc., located a few blocks away on Church Ave, including computer repair, classes, and internet terminals was literally a sign from above, so I followed it. When I walked in and inquired about using a photocopier or internet terminal and printer, the store owner wasn’t even going to charge me for the service. I can only expect similar kindness and good rates for actual computer repair.