Horrible customer service and poor office management and sales associate skills. Extremely rude on phone, and unresponsive at times as well as overall frustration with working with them and expensive. There was an issue with the install and they actually charged me to come back and fix it which ultimately took them only 5 minutes to remedy. On top of charging me, they wasted my time by saying they would be there by 11AM and didn’t show up until 1PM and were even unapologetic for their tardiness! Would absolutely NOT recommend and I personally will NEVER use them again!
Katie S.
Tu valoración: 5 Brooklyn, NY
I went to a few difference window display sign shops in Brooklyn, and I was blown away by the high prices. Luckily for me(and my company), we contacted Mr. Sign and their prices were way more affordable. I worked with Anika, and she was very kind and quick to get me taken care of. She made the process very easy. What made me even happier was when there was a small error in how the lines met up(it happens!), they were very quick to fix the very small error. I will without a doubt return for future business and I definitely recommend them!
Pavlina p.
Tu valoración: 1 Manhattan, NY
Very poor service, I called to order a sign and the sale representative actually hangs up the phone on me. Wouldn’t recommend. Not helpful very inpatient.