Merc Auto Collision & Repair

Worst customer service and service i have ever received. First time i brought my car to get fixed due to an accident after getting it repaired i noticed the back seats were dirty. but whatever i decided not to pursue…
3^rd time i called in to order a hub cap. the guy on the phone got annoyed with me and asked me why i was calling so many times. In which i explained to him i am calling on behalf of my sister who lives out of state. He then asked me «what do you want? do you want to order it or not?» I told him i did. he then told me he will call me as soon as he gets the part. Which might take a day or 2. its been 2 WEEKS and i have yet to get a call from him. His attitude was unprofessional and their services werent even all that great. Never will i ever bring my car back there ever again.
BE WARNED. UNPROFESSIONAL & HORRIBLE SERVICES.

Brought my lexus is250 from owner Kay. Extremely helpful and gives best prices. Always there to help for any car issues.

DO NOT bring your car here. They will ripped you off and not do things as promised. Overall bad job.

it’s a nightmare, don’t let them do anything to ur car, they will fuck up more of ur parts instead of fix ur car.
good luck people.
think twice~ or more more more