Manhattan Avenue Health Center at Greenpoint

I like my doctor, so I keep coming here. But it’s seriously the worst. My shortest wait has been 90 minutes to see the doctor. 6 hours was my longest (I haven’t had a repeat of that nightmare though.)
They never call to say the doctor is behind and push the appointments back. Even though, they are always behind. When I ask about the wait, get evasive answers. They also don’t like it if you want to leave for a few minutes and come back.
I really wish they would schedule people correctly based on how long it ACTUALLY takes the doctor to get through an appointment, not on how long it SHOULD take.
They are good at helping with payments. The hospital always sends bills that are inaccurate and someone at the office will call and take care of the issue for you.

UNORGANIZED FOOLS.
DUMMIES. TOTAL DUMMIES.
Im too frustrated to state all of what just happened but i can say that this was not the first time dealing with their air-​headed staff and unorganized b.s..

I’ve had the worst experience ever here. My appointment was OVER THREE HOURS LATE. Then, they WOULD NOT release my blood work results. I understand they can’t do over the phone, but they would not tell me how I could get them, only telling me that they call if anything is wrong. Then, they wanted me make another appointment to get my results. I was not about to pay another copay and wait another three hours just to hear everything was okay. They only offered a solution when I called threatening HIPAA action.
AVOID THIS PLACE.

Worst place ever ! Nurses are arrogant, and completely mannerless.

Appalling service, double billing, always at least 45 minutes to an hour late. The staff are snotty, dismissive and rude.
I hate this place and would highly recommend not going.
The amount of time I have wasted disputing (and eventually winning on every count) the absurd bills these guys try to pass through the insurance is astonishing. Awful, awful, awful.

THIS IS NOT A NORMAL DOCTORS’ OFFICE. It’s a public health clinic. I was given the number by my insurance carrier and told it was a general family doctor.
First of all, the appointment was for the 8^th, but I got a voicemail the evening of the 5^th to say my appointment was the following morning, the 6^th. I called to confirm in the morning and was instructed to get there an hour early. Really? I couldn’t manage that but I still got there ten minutes early – and then waited until ten minutes past my appointment just to sign in at the front desk.
I didn’t get to see the actual doctor until one full hour past my appointment time. She was brusque and business as usual, and when I told her my reason for visiting she was completely dismissive and told me I didn’t need any medication. Um, okay, but this has been causing me trouble for 8 months now so I believe I do. When I pressed the issue she then informed me that the clinic can only prescribe a small number of medications, and that I would have to be referred to a specialist at the hospital.
Now, the medication I need is not a specialist medication. Any normal family doctor could prescribe it. I explained that my deductible is $ 5000, and I can’t afford to visit a doctor just for a referral. It will take at least another month for me to save up to see a doctor. She told me to drop my insurance and go on public insurance. When I said that my income would be too high and I would be uninsured she argued with me.
I left in tears. Now I’m stuck in pain and misery until I can save up to see another doctor. If I’d known this was a public clinic I NEVER would have made or kept the appointment.
DO NOT come here if you are on private insurance, even if your insurance refers you. They won’t be able to help you.