John’s Auto Collision

Where do I begin… Someone hit the front side of my car and recommended we go to his mechanic, as a first time driver I will never do that again. So, I go and see John and he gives me an estimate, which I thought was very cheap and too good to be true. During the meet, John made a reference that the people from my country, Guyana, do not speak English well. Okay whatever, the subject was instantly changed. I dropped my car off on Friday and got a call that evening to pick it up but I was only available to pick it up on Saturday. When I arrived and saw the car, I was blown away by the work because he also fixed my rear bumper for me as well. Cosmetically, the work looked amazing but as I touched the front and the back bumpers, it didn’t feel sturdy to me. So I told a worker that there were some loose ends and he said to come back the following week, btw John wasn’t there yet. That afternoon, I called John to let him know I like how the work looks but I’m not too happy with the lack of sturdiness the bumpers have, I told him that the rear bumper feels a bit too soft. John says to me, «I don’t understand.» So, I repeated myself, in case he couldn’t hear me, and he still said I don’t understand, so I spelled out the letters to him, s o f t. John then felt it was professional and warranted to tell me to «speak English.» I have two degrees, we’ll spoken, and employeed. I speak very good English and John thought that was the perfect moment to respond to me with a slur. I plan to report his business and let it be known the type of person he really is. I did not speak to him with hate or disrespect so I did not deserve that as a paying customer. This will be the last time he does that to someone who’s natives «doesn’t speak English well.» Take your money to a place of business where you will be respected on all aspects.

I used them years back to replace a bumper on my Corolla. Their price was much cheaper than quotes I got around me so I went with them. A neighbor recommended them to me. They worked on it quickly and got back to me soon. The paint job wasn’t great. You can tell the color was off, but I figured for the price, I’m not going to complain too much. Now, the paint is starting to wear off and I’m regretting it. That old adage: you get what you paid for.