Jannet J-Shin Ung MD

Recently I experienced the worst pain of my life. My twelve pound Lhasa Apso hit me in the eye with his paw and scratched my cornea when I went to pick him up. When I arrived in the emergency room the doctor that treated me advised me to see a specialist because he did not know how to fix it. I was truly blessed when a woman in the emergency room told me about Dr. Ung whom she said saved her eyesight from diabetes. I called Dr. Ung’s office and explained my situation. The assistant asked me how soon could I get there in which I replied I was in route. Dr. Ung’s office took me straight in the back when they saw how much pain I was in. In a time where doctor’s offices are concerned about insurance over patient care, I feel doubly blessed to have arrived at such a caring office. They did not ask me for insurance first, the wonderful assistant asked me what happened and started putting numbing drops in my eyes, before taking care of the insurance and paperwork. Dr. Ung was very caring, patient, gentle and comforting while letting me know that she would be there for me during the healing process. She truly handled me like a caring friend more than a patient. The wonderful assistant with the numbing drops also held my hand during examinations, to help me through the pain. Going through such an ordeal was very scary but I was blessed to have been in the hands of such an amazing staff. From the front door everyone was truly professional but it was their gentleness and warmth that eased my fears and helped me stay calm (though I could not see). Thank God I am better now but will continue to do follow-​up visits yearly with Dr. Ung.