Happy Cleaners

This review is for the location at 182 5^th Ave. Let me just say how happy I am to have had my cufflinks returned to me!
I have had things go missing from Dry Cleaners in the past who claim to not know what I’m talking about «what no, there was nothing in the pocket!», but this was not the case last week with Happy Cleaners.
My boyfriend left a pair of gold monogrammed cufflinks that have been in his family for 3 generations on his shirt before dropping it off. I thought there was NO way we would ever see them again, but figured it was worth a shot asking the woman at the front desk if she recalled seeing them. To my complete and utter surprise she was SO HONEST and returned the cufflinks to us. I couldn’t believe it. «Oh yes», she said, and proceeded to open the drawer and search around to find the cufflinks that she took off his shirt when we brought it in. Amazing!!! Because of her admirable honesty, I will forever be a Happy Cleaners customer. Having an honest, local business, is much appreciated!

Do not ever get your clothes altered here. Ever.
I first took a beautiful dress I bought to get tailored. I told the woman who runs Happy Cleaners I needed it the next week for a wedding that was fast approaching. No problem she says.
I go back a week later and she tells me she couldn’t alter it because it was too complicated. Why didn’t she call me in the middle of the week to tell me this? I do not know. I was so short on time that I bought a new, simple dress and asked her to do two simple things, take the bottom up about an inch, and tighten the fastener in the back.
Color me surprised when I get the dress back, someone literally took scissors to the bottom of the Vera Wang gown, leaving an uneven and messy looking hem. Further, instead of just tightening the back, they moved a button to an off center portion of the dress, forcing me to use a safety pin on the dress. I have to wear the dress now because I have no time but am livid.
Also, when you complain to the woman who works here, she says it’s not her fault because she sends things away to be altered and can’t help.
I’ve learned my lesson and hope no one here makes the same mistake I did.

Tons of options all over the slope, and usually pick this one. Really nice lady at the counter and the prices are competitive. They also had some items from me held there for 8 months… OMG and they didnt donate them, thanks guys.

The clothes come back clean and the lady who works behind the counter is super-​nice. I dunno, what else do you want from a drycleaner?

I usually go to a specific cleaners that I go to, but on this day I had decided to go to Happy Cleaners, which is only a few blocks away.
All I was going to get was a zipper fixed on a pair of pants and had figured it would it be such a big deal. Upon walking in, there was no one at the counter. I must have waited about five minutes with no one coming to the counter. It did not bother me much. After the five minutes and saying «hello» out loud a few times, I realized there was only one guy working and he was in the back with his earphones in listening to music. This is obviously why he did not know I was there and I did find that a little rude. When he finally walked to the counter, he was not welcoming at all, he did not apologize for the wait and he seemed rather bored.
Fine, whatever, he took my information and told me to come back the next day. The price to fix the zipper was 10 dollars which is a little pricey since I normally pay 6 or 7 dollars. When I came to pick up my stuff, the same guy was there, with his unwelcoming body language and bored face. He took my ticket and told me to come back later. I came back around 5, and the same guy was in the back on the phone. He saw me but still made me wait. When he decided to end his convo, he grabbed my garment and charged it, in a way as if I were almost annoying him lol. Overall they did a good job, and it is a nice clean place, but the customer service sucks and so do the prices a little. I would definitely not come back just to avoid this problem.

Damaged my clothing.
I brought a nearly new, custom-​made dress shirt in for dry cleaning. The cuff was destroyed by some machinery, torn and stained. They admitted that they had done it, but refused to replace it – they offered $ 20, which was not even close to the price of the shirt.

After trying 3 other cleaners on 5^th, we’ve happily settled into Happy Cleaners.
1) clean establishment (unlike others down the street that always smell like samosas…)
2) never late with getting clothes back by quoted times
3) as «cheap» as others close by
Only wish they had longer hours for later night pick-​up…

$ 20 to dry clean a dress is ridiculous.
They also only take cash.
Inconveniently closed on Sundays.
Not very happy at all. Well worth it to walk an extra block.

I’ve had nothing but positive experiences here. The woman at the register is very friendly and I receive my clothing back looking better than when I took it in. I don’t frequently dry clean my clothing, so I can’t speak to how expensive or inexpensive this is relative to others, but it’s a solid choice for a dry cleaner in Park Slope.

I took my coat there to be cleaned, and when I got it back I’m pretty sure they didn’t clean it. It was covered in lint. Gross. They overcharged me and my coat looked disgusting. When I dropped it off I also asked them if they could replace the clasps with toggles instead, which would be very easy. The woman said no. Really? If I had a sewing machine I could have probably done it, and I’m not a tailor. Forget this place.

I had previously stated on Unilocal that I love this lady. Now I just like her a little. She’s super friendly and the dry cleaning is great, but she is losing her reputation for good tailoring.
At first her tailoring was generally spot on, if expensive; but now — now, the last two times I went in with nice pants for work which needed to be shortened, she (or the person to whom she sends tailoring) returned the pants too long AND uneven. When I brought the pants back to her, she remeasured my inseam, but she rounded off the number! NO NO NO. Not cool. I need the pants to reflect my leg, not the estimate of what my leg might be. Yikes, and be ware.

TERRIBLE. They ruined 2 expensive dresses. Once confronted they said «It was like that.»

I got some dry cleaning done here because they offer free delivery & pick up. While the prices were ok, I was bummed that they only accept cash or check (which they request to be made out to Cash).
Also, they didn’t give me back my laundry bags when they dropped off my clothes.