Green Desk

Ben Shwartsberg has been our savior when it comes to getting us hooked up to the printer, fax, and all the Green Desk offerings.

We have been at the Northern Blvd location for about a year, the location is great and convenient. Deedee has always been very helpful whenever we’ve needed anything. The prices are more than fair and we think it’s just a great place to run our business. I would highly recommend this location to anyone, whether you have a new small business or a large business, they have office space to suit.

I have been a tenant for 3 years and I love this place… they renovated recently so everything looks super cute. The staff is really nice, very helpful and responsive. Ashley Hernandez is great, always solving problems and responding to emails quickly. Ben Shwartsberg is super helpful computer professional who answers my texts and emails at any time day or night and even comes to troubleshoot during the weekend.

Amazing location with an even better staff, if you are in LIC or Astoria and are need of office space that provides you with a great setting Greendesk is the place to be. I am their first tenant and not planning to go anywhere soon. DeeDee is just amazing and very helpful with all your needs.

A complete disaster in terms of customer service at the Dumbo location. And I agree with the other reviewers, it is not just one person, it is multiple, so it must be a company culture and probably a management problem, which explains why most of the office space is not rented out. Impersonal and rigid approach in dealing with customers and incompetent employees.
Ended up leaving after two weeks, they made me pay for 2 extra months, 30 day notice plus an additional month because I didn’t sign an end of lease form even though I sent an email stating officially that I am ending my stay by end of April. They mentioned the form in a three line unprofessional email which I never noticed and they never followed up with me knowing that I emptied my desk and never showed up all of May which I was billed for, and beginning June I received the following bill. The offices are empty so everyone knows who is in and out and no one thought about following up with me. It was my responsibility to sign the form, which is fine, but the frustrating part, was the communication with the billing department which was like talking with a brick wall– rigid, dry and void of any customer service values.
So, if you are looking for a place where you receive a good customer service and you feel attended for, this is not the place. The tour guide Ashton is great and friendly and was very helpful but the general feeling I got is that the employees are unequipped to deal with any situation that is a bit out of the ordinary and I don’t blame them a single bit, I blame the management. I think the management of green desk is a failure because young employees don’t learn these things on their own, they need good supervisors to guide them and train them. So better get working GD supervisors!

Have to agree with other reviewers.
Called ahead and specified my needs. Made an appointment. Gal who met me, Lauren, didn’t introduce herself but just barked a question about whether I filled out the prospective tenant form. I had.
Clearly she had not prepped. When I told her my requirements, she started selling me on committing today. I hadn’t even seen the space.
When I told her I needed to know the price of the open offices, she quoted them at $ 500 a month. The woman who set the appointment the prior day, DeeDee, indicated there’d be desks for $ 299 and in the $ 400 range.
I walked out prior to seeing the space. If the filthy common areas and bathroom, and the caliber of the staff, is any indication of GreenDesk’s suitability for my business day, I’d rather continue hot desking at Regus. I’ll visit AlleyNYC later today.

I tried the location at Prince Street. The receptionist was immediately difficult and adversarial when I called in advance. When I showed up in person she brusquely said «please wait.» This is someone where you immediately wonder if you’ve said something out of line, but soon realize, no, this is an uncooperative person. After a few minutes I left. Green Desk was not winning my heart.
I went to a location in Dumbo. The staff member was more approachable, but the check-​in process was inefficient and slow. Staff do not seem to try to make things any easier for people using the space. They seem like they need more training on how to work with customers, being more focused on the customer experience and less on internal «protocol.»

Do not rent space here. We just had an iPad stolen from our locked office. The office was locked when we left for the weekend and locked when we arrived on Monday morning. There was no forced entry. Someone who works for the company must have taken the item, or they irresponsibly do not collect keys from previous renters. Either way, the company is responsible for this theft. If you want to be able to leave anything of value behind, find another space to rent.

The best deal in town. I occupy space at two locations Dumbo and Williamsburg. Where else can you find an affordable opportunity like this in the hottest neighborhoods. Electric and internet included… Not only office space but retail space too. All of you artisans are missing out. I did not have the same experience as those who have spoken about their customer service. It was a great experience with a staff… They keep in touch with me until the right space came along which only took about 8 weeks lucky me! Could be lucky you…

Like Candi, I also had a very unpleasant experience at the 147 Prince Street location. The woman at the site was extremely rude when I went to look at prospective office space. It was probably the same person that Candi is talking about. I visited in the site in early April of 2013.
I didn’t even proceed to look at the space, I turned and walked off. This woman was that rude to me.
I feel bad giving such a low ranking because, to be fair, I only visited one location. But I think we should be honest about our experiences so that businesses have an opportunity to improve. I hope that Green Desk will make efforts to improve the quality of its staff and that subsequent would-​be customers can write about their better experience.

I just had the most incredibly rude experience at the 147 Prince Street location. After making an appointment to view the site, I arrive and am told «I’ll get to you in a minute,» by the woman I would assume is the site manager. She then proceeds to work on the computer, talk on the phone, respond to other people who walk in. After that, just as I think she’s finally going to acknowledge that I’ve been waiting, she walks past me, goes up stairs and disappears without so much as a word. I sat there 25 minutes before leaving without ever seeing more than the lobby. If they treat prospective tenants that way I can’t see spending my money there. Perhaps the Water Street location is managed more professionally.

Ever seen 13 Ghosts with all those windows separating you from the actual ghosts? Well, the set-​up has a very striking resemblance!
This is a wonderfully awesome way to get you and your team out of the office for a meeting without breaking the bank to do it! White eraser boards, conference tables and chairs — they pretty much provide all the essentials you would need to have a meeting go from good to great! The location is fairly easy to find in the DUMBO area, and the elevator sure is helpful to help you lug your other meeting supplies.
So, come explore here, and in this fish bowl-​like environment, you can peak in on other companies and how they do!