Goldin Management

Lest you think that all the terrible reviews of Goldin are outdated and they have gotten much better, let me assure you, it is 2016, and they have not. Steer clear of this managing agent.

Goldin manages the building I own my co-​op in. I love my apartment, the neighborhood, and the other tenants– but Goldin Management is awful. Their level of customer service is non existent. I do not recommend using their services.

We just fired them after only 7 months.
They’re in bed with some of the most expensive suppliers in town who offer pathetic value for money, not to speak of customer service. They consistently miss payment deadlines and will freely purchase nonsensical ‘service contracts’ for the sole purpose of pocketing kickbacks. We changed their so called ‘Property Manager’ twice. One of them barely spoke English, both of them had attitude, were utterly incompetent and could not care less about your affairs. Stay away or fire them!
We’re now a self-​managed condo and pay $ 40 /​month for an awesome piece of software (
) that allows us to manage all aspects of our building (finances, vendors, maintenance requests, etc.) ourselves. These jerks were charging $ 900 + all the costs incurred to fire-​fight their screw-​ups. Pathetic.

Wish I could do negative 5 stars! Our rental used to be so amazing and well managed before Goldin management was hired to manage our building. They are very efficient when it comes to raising rents maximum amounts allowed and forcing out good tenants. Golding management then turns around and rents the same exact apartments for ²⁄₃ of what the former tenants (quiet, clean young professionals) were paying to NYU frat boys. Elevators are now constantly broken, common areas constantly smell of spilled beer, front door is constantly broken (sometimes preventing anyone from exiting through the front door), door buzzers were broken for many units for months, loud parties are now commonplace and complaints are not acknowledged. Thanks for tuning our home into an extremely overpriced frat house Goldin management!

I am current board member of a new construction development in Crown Heights. Goldin was brought on by the sponsor before all of the condos were sold. The first property manager was completely inefficient. He approved invoices without so much as a glance. Unfortunately, by doing so he approved close to $ 10K in supplies for the sponsor to complete punch list items. Fast-​forward more than a year later and $ 15k in supplies in less than 6 months; the property manager refuses to complete a simple chart detailing the sponsors cost vs. the condo association cost in supplies.
Now its been months since we’ve been dealing with the 2^nd property manager assigned to our development. Turns out this property manager is even more inefficient than the last… Didn’t know that was possible. Board members along with homeowners and residents have to send multiple emails just to get a response. When financial errors are pointed out to them; they take a stance of «Well, human error is inevitable.» Additionally, the property manager hasn’t been on site in months for a board meeting nor to make sure the maintenance staff is up to par. Stay far away from Goldin. We’ve experienced 2 property managers and the property managers, supervisor. All were inefficient and unprofessional. I would give them zero stars if that were an option.

Goldin was the management for our Brooklyn apartment complex for a year or so, and we had to let them go. Very bad management of a large capital project, and other problems. Not recommended.

Goldin have been absolutely horrible in terms of managing our condo. The fundamental problem is their inability and unwillingness to communicate with the board issues that are brought to Goldin’s attention by owners and renters in the building and a total lack of follow through on any and all projects as simple as garbage removal without constant hounding. If you own large building and primarily want a management company to give your tenants the run around so you don’t have to or so that owners who are subletting don’t have to address any problems, Goldin may be a very good choice… But if you actually want a management company that makes an effort to keep their clients informed, stay far away. Goldin has a horrible track record of providing financial information to our board. They do not keep track of the paperwork for repairs and engage very shoddy contractors who do work at inflated prices. I could go on, but I think you get the jist. I am sure they are very capable of doing a good job managing a property, if it’s worth it to them.

Property Managers are paid to take flak from building residents, and with regard to the person who commented that Goldin «can’t even deliver the financials on time,» I suggest this new-​to-​New-​Yorker contact their building’s board members. The management company plays a role, but isn’t ultimately responsible for delivering the building’s financials.
Having been both a board member and a resident in a building that has used Goldin for a number of years, I’ve been generally impressed with their overall responsiveness. Our two contacts usually pick up the phone and respond to emails. To be fair, your experience may vary with the property manager you are working with. Ours have been terrific, especially in light of some very dysfunctional board dynamics for which they took the heat.

This company manages the new building in Park Slope I live in. Brandon W, the point person our board deals with has consistently failed to answer phone calls and emails. Every time I run into him, I feel like I am speaking to some snob standing in front of an over rated hotel in Hell’s Kitchen who’s about to explain to me why his venue is so exclusive and how my friends and I are going to have a good time while his support staff preps the gurney to which I’m going to give my left lung for a bottle of Belvedere.
Speaking with the board, it appears he also manages other buildings in addition to our own. It is also very rare that he is on site to deal with issues. He along with the board members has recently issued house rules that looks like something more of a co-op’s rules than a condo. It’s laughable and I now understand why other unit owners may prefer to keep to themselves other than cry for help in vain.